[SOLVED] [7SP1HomePre x64] Cannot install KB4534310

PeterJ said:
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 1:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Click to expand...
Got the same error after restarting and attempting to install through windows update. I don't know if it is relevant but after I restarted and went to update another "important update" was shown as available: "Microsoft Edge Update for Windows 7 for x64-based Systems (KB5001027)". I did not try and install this with KB4534310. Attached is CBS log and SFCFix.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Last edited:
PeterJ said:
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 1:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Click to expand...
Attached is the CBS log and SFCfix files. Tried installing update through windows update after restart, same error code.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Last edited:
PeterJ said:
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 1:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Click to expand...
Attached is the CBS log and SFCfix files. Tried installing update through windows update after restart, same error code.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Last edited:
PeterJ said:
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 1:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Click to expand...
Attached is the CBS log and SFCfix files. Tried installing update through windows update after restart, same error code.
 

Attachments

There is no need to quote my message into yours.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Attached is the CBS log and SFCfix files. Tried installing update through windows update after restart, same error code.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Attached is the CBS log and SFCfix files. Tried installing update through windows update after restart, same error code.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 again and report the result.
If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

Remove Updates Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4093113
  4. When completed, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4093118
  5. Let me know if it says it was successful or if there are any errors.
 
For the first command my computer identified that "The update KB4093113 is not installed on this computer." For the second command the uninstalled prompted to restart which I did.
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB4093113;KB4093118 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
Hi Peter, I just logged on to my computer to complete these new steps. After completing your previous steps I never restarted and attempted to install KB4534310. However, when I started the computer now I got the notification that it had restarted and updates were installed. I clicked and saw KB4534310 has been installed. Thank you so much for your help!
 
Great and your welcome.
I will mark this thread as solved.

Take care.
 
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