[SOLVED] [7SP1HomePre x86] WU won't install.

[Pinegum]

I want you to copy FRST.exe and fixlist.txt to the Desktop and then run fix as instructed here.

Heres the log. I'll try to attach it but if it fails I'll send you a email

Don't know if it worked to I'll send the email

 

[Sysnative Windows Update]

Please run SURT again and send me an email with CheckSUR.log included.
Thanks.

 

[Sysnative Windows Update]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3102429

4. Let me know if it says it was successful or if there are any errors.

 

[Pinegum]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3102429

4. Let me know if it says it was successful or if there are any errors.

error: 0x80070490

 

[Sysnative Windows Update]

Search with Farbar Recovery Scan Tool (FRST)

• Download FRST and save it to the Desktop.
• Open the Command Prompt as Administrator (Tutorial)
• Type or copy/paste the following command:

dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

• Wait for the command to finish with "The operation completed successfully"
• Close the window "Administrator: Command Prompt"
• Execute FRST/FRST64 right click on the icon
  
  and choose Run as Administrator. Make sure all other windows are closed.
  (When the tool opens for the first time, you must click Yes on the disclaimer.)
  
  
• On the Search box (1) type or copy and paste the following text:
  KB3102429
• Press the Search Registry button.
• Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
• Please attach the log to your post.

Provide the log via e-mail.

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[Sysnative Windows Update]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4014565

4. Let me know if it says it was successful or if there are any errors.

 

[Pinegum]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4014565

4. Let me know if it says it was successful or if there are any errors.

error: 0x080070490

 

[Sysnative Windows Update]

Do a FRST search and attach SearchReg.txt into your e-mail.

 

[Pinegum]

Do a FRST search and attach SearchReg.txt into your e-mail.

What do you want me to enter in the "search" box, and which search box?

 

[Sysnative Windows Update]

Search with Farbar Recovery Scan Tool (FRST)

• Download FRST and save it to the Desktop.
• Open the Command Prompt as Administrator (Tutorial)
• Type or copy/paste the following command:

dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

• Wait for the command to finish with "The operation completed successfully"
• Close the window "Administrator: Command Prompt"
• Execute FRST/FRST64 right click on the icon
  
  and choose Run as Administrator. Make sure all other windows are closed.
  (When the tool opens for the first time, you must click Yes on the disclaimer.)
  
  
• On the Search box (1) type or copy and paste the following text:
  KB4014565
• Press the Search Registry button.
• Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
• Please attach the log to your post.

Provide the log via e-mail.

 

[Sysnative Windows Update]

Try updates now and attach CBS.log if there's an error.

 

[Pinegum]

Try updates now and attach CBS.log if there's an error.

Tried the update (KB4054518) error code 80073701 (I've had this in the past, many times). Also says "Windows sUpdate_dt000"

I'll email you the CBS.log

 

[Sysnative Windows Update]

You have provided the wrong file.

 

[Pinegum]

You have provided the wrong file.

Tried to upload here, says it's an invalid file????

 

[Sysnative Windows Update]

CBS.log can't be invalid.

 

[Sysnative Windows Update]

The OP has had a system crash and we have to re-do the procedure.

Please do the following:

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4014565

4. Let me know if it says it was successful or if there are any errors.

 

[Pinegum]

The OP has had a system crash and we have to re-do the procedure.

Please do the following:

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4014565

4. Let me know if it says it was successful or if there are any errors.

error 0x80070490, element not found

 

[Sysnative Windows Update]

Do this: [7SP1HomePre x86] WU won't install.

 

[Pinegum]

Do this: [7SP1HomePre x86] WU won't install.

Got the FRST on my desktop. When I entered the code (running as admin) nothing happened..I'm suppose to wait for :completed succesfully, didn't happen.