[7SP1Pro x64] CheckSUR corruption found, Windows Update KB4048957 repeatedly fails

Great.
Please download IE9 here and try to install it.
 
Hi PeterJ,

Thank you. Unfortunately, the link you provided no longer works in any browser, however I found a thread on Spiceworks ([SOLVED] Can't Download Internet Explorer 9 for Windows 7 - Spiceworks) which had a link to the 64-bit IE 9 download for Windows 7 direct from microsoft.com.

Sadly, the installation attempt was to no avail. Programs and Features > Installed Updates still lists IE 11 as installed, so this could be part of it?

Please see attached logs.

---
Cerber
 

Attachments

The CheckSur log is clean. For some reason IE8 is listed as the current browser.
Your initial issues are solved. Are there remaining issues ?
 
Hi PeterJ,

The only remaining issue is that Windows thinks IE 11 is installed, but when you run IE it runs IE 8 (which is the version of the files in "C:\Program Files\Internet Explorer" and "C:\Program Files (x86)\Internet Explorer"). It would be nice to fix that, but if that's beyond the purview of this forum I understand.

In either case, thank you very much for the time you've taken in assisting me with this issue. :)

---
Cerber
 
Try to uninstall Internet Explorer 11 as you did earlier. Does it succeed now ?
If it fails, perform the following instructions:

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it and press enter.

    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
 
Sadly, this failed yet again with the message:

An error has occurred. Not all of the updates were successfully uninstalled.

Please see attached for a zip of the cbs.txt copy of the file as requested (original txt file is 48.5MB).

Thank you.

---
Cerber
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Hi PeterJ,

Sadly, failure occurs again (I rebooted post-FRST Fix prior to attempting the uninstall, though FRST did not prompt for a reboot).

Please see attached log files.

Thank you again.

---
Cerber
 

Attachments

Sadly, failure occurs again
Click to expand...
There may be more steps needed to fix this, please be patient.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Hi PeterJ,

Understood and appreciated that this is likely not to be an easy fix.

Please see attached log files as requested.

Thank you for your time, assistance, and patience.

---
Cerber
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Perform the instructions in message #26 again.
 

Attachments

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