[SOLVED] BSOD 0x0000003B SYSTEM_SERVICE_EXCEPTION

Hmm, it appears without the disc you actually cannot continue.

Well, with that said, your best bet for now is to just move forward with the correct method to updating/reinstalling your drivers that I mentioned above.
 
Indeed, I have hit a wall. I tried the above method. It is reading my drivers are current. I suppose I will have to save up and get a Windows disc and just submit that I will/have lost time in preparation for school. You win some and you lose some. I do appreciate your time. Truly.
 
I have. First I had to use software to extract the key from Windows as the gentleman who sold me this did not include a key or disc. From there, I entered it into Microsoft's website. They did not recognize it as valid.
 
As I said earlier, unless you have the installation media (Windows on a DVD or bootable USB so long as your motherboard supports booting from USB devices) to either perform a repair (if that even works) or a clean installation, there's not much you can really do here. Judging by the bugchecks from earlier and knowing the history now of the OS (drivers being updated with unsupported/3rd party software), it's no doubt that the OS is pretty corrupt at this point.

You can try and boot from safe mode, disable all non-essential startup items/programs so random 3rd party drivers aren't hopefully being loaded on startup, but that's really about it.

The lesson here is to always:

A: Have installation media in some form as discussed above.

B: Ensure you have a proper working product key.

Microsoft doesn't give out ISO's for Windows images anymore without providing a product key, so if you have legitimate alternative means of obtaining installation media (friend, family, etc), you can always do a clean install of Windows and worry about activating it later after you get the product key situation sorted.
 
I found a Windows 7 upgrade is disc from a previous laptop. Would that work to wipe out this Windows? I would be downgrading from Ultimate to Home Premium. I can get over that.
 
An upgrade disc works for reinstalling Windows, yes. Whether or not you want to downgrade is up to you.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top