[SOLVED] BSOD on my new laptop.

If you have a dedicated graphics card then the system should automatically use that. You don't need to delete the AMD Radeon software, I would leave it be. You'll end up causing possible performance issues. I would focus on addressing the issue at hand, which is the crash which you've experienced.
 
If you have a dedicated graphics card then the system should automatically use that. You don't need to delete the AMD Radeon software, I would leave it be. You'll end up causing possible performance issues. I would focus on addressing the issue at hand, which is the crash which you've experienced.
So it doesn't bother the software?
 
It won't.

Laptops have been able to switch been integrated GPU and dedicated GPU for many years now. Uninstalling one of them just means the other will be used instead. Because the integrated GPU usually isn't better than the dedicated GPU, many prefer not to install the drivers and software for the integrated GPU. But as mentioned, it's better to focus on the issue at hand rather than other things.
 
It won't.

Laptops have been able to switch been integrated GPU and dedicated GPU for many years now. Uninstalling one of them just means the other will be used instead. Because the integrated GPU usually isn't better than the dedicated GPU, many prefer not to install the drivers and software for the integrated GPU. But as mentioned, it's better to focus on the issue at hand rather than other things.
So far I have not had blue screens of death. I put the last one Raid driver, and I also didn't have CPU drivers all the time and I installed them yesterday. what a fool i am ..
 
Hello. Are 85 degrees normal for the CPU and 80-85GPU in gaming? I read that there was some turbo boost function on the CPU and when it was turned off. CPU temperatures drop without any differences in gaming.
 
There is no straight answer without additional information because it depends on a couple of things, most particularly what you're doing at the time the CPU is running at 85c. Things like airflow, quality of the CPU fan, and the amount of dust within the computer can contribute also. Those are mostly relevant to desktops though as with laptops it's usually OEM laptops.

Some games primarily use the CPU to run so for those games it's normal that the CPU gets a bit hot.

Generally though, CPUs in laptops can get hotter than CPUs in desktops and can withstand higher temperatures. Your CPU for example, can handle 105c max according to AMD's specs. Beyond 105c it'll start to throttle to cool down, and possibly other safeguard systems may get involved to protect the laptop from overheating damage.


Have you had any crashes in the past few weeks?
 
There is no straight answer without additional information because it depends on a couple of things, most particularly what you're doing at the time the CPU is running at 85c. Things like airflow, quality of the CPU fan, and the amount of dust within the computer can contribute also. Those are mostly relevant to desktops though as with laptops it's usually OEM laptops.

Some games primarily use the CPU to run so for those games it's normal that the CPU gets a bit hot.

Generally though, CPUs in laptops can get hotter than CPUs in desktops and can withstand higher temperatures. Your CPU for example, can handle 105c max according to AMD's specs. Beyond 105c it'll start to throttle to cool down, and possibly other safeguard systems may get involved to protect the laptop from overheating damage.


Have you had any crashes in the past few weeks?
Thank you for the comprehensive answer. I haven't had crashes or blue screens so far. So it's normal?
 
I can say that those temperatures are theoretically safe for your hardware, per their specs they should handle it (your CPU and GPU can both handle ~100c) but running at high temperature for a long(er) period of time still can cause damage.

From what I have found during some searching, the CPU and/or GPU can get hot under heavy load, but otherwise those temperatures should not be that high.
 
you can lock .. Last question before you do. Do I need a cooling pad, do they make sense in them? The laptop I keep on my desk is not on a stand or pad
 
A cooling pad you'd need to support the cooling when you have a cooling problem that cannot be fixed otherwise. With the little info provided we cannot judge whether you have a cooling problem or not, but I doubt it.

What we know is that your hardware can run at 80-85c, but that's it. You haven't mentioned what you do on the laptop when it runs that hot, how often and how long it runs at those temperatures, the environment the laptop is in, etc. There are a lot of factors in to play that should be considered before considering additional aid in cooling down the laptop, you don't want to waste money when you can resolve a cooling problem without spending a dime.

Just an FYI, my old laptop used to be running at around 100c back in the days when it was under load (i.e. stress testing). I did not address it by buying something to support cooling, but by cleaning the laptop from dust. By removing the dust and dirt, the temperatures went down about 20c average. On average load it used to be 60c, after cleaning that went down to 40c. This laptop is getting close to 10 years usage though, but this 100c happened only once in the first few years which was the time that I used it the most in an environment that contributed to the problem.

If you are really worried about the temperatures, I suggest visiting the Hardware forum. Others with expertise on this can help with it and judge whether it is really a cooling problem, and if so how you can address it best.
 
A cooling pad you'd need to support the cooling when you have a cooling problem that cannot be fixed otherwise. With the little info provided we cannot judge whether you have a cooling problem or not, but I doubt it.

What we know is that your hardware can run at 80-85c, but that's it. You haven't mentioned what you do on the laptop when it runs that hot, how often and how long it runs at those temperatures, the environment the laptop is in, etc. There are a lot of factors in to play that should be considered before considering additional aid in cooling down the laptop, you don't want to waste money when you can resolve a cooling problem without spending a dime.

Just an FYI, my old laptop used to be running at around 100c back in the days when it was under load (i.e. stress testing). I did not address it by buying something to support cooling, but by cleaning the laptop from dust. By removing the dust and dirt, the temperatures went down about 20c average. On average load it used to be 60c, after cleaning that went down to 40c. This laptop is getting close to 10 years usage though, but this 100c happened only once in the first few years which was the time that I used it the most in an environment that contributed to the problem.

If you are really worried about the temperatures, I suggest visiting the Hardware forum. Others with expertise on this can help with it and judge whether it is really a cooling problem, and if so how you can address it best.
Roughly speaking from the dust. The laptop is relatively new (a month and a half). I doubt it got dirty inside so quickly. Playing Red dead redemption 2 at high settings, for which it is normal, such a laptop, and to play at low on such a game.It reaches no more than 85 degrees both, but I'm just worried it won't get worse. I play in the order of 4-5 hours a day divided into 2 hours.
I play on the charger because the battery just drops faster and the fps is a bit smaller, but there I noticed that when it is not on the charger, it does not reach such degrees, and the charger do these degrees
The other thing I noticed is that I smell something on the back, where the letter for the charger resembles "burnt". I don't know what's going on, but I'm just worried about a new laptop. Maybe I'm overdoing it, maybe the laptop itself is like that. I think I should have taken another, another brand.
 

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