BSOD when trying to boot in safe mode - Windows 7 x86

Oops - I ran it against the driver names. When I ran it against the service name, I got:

[SC] EnumdependentServices: entriesread = 0

as expected.

I'll give a safe mode boot another try right now.
 
tjsepka said:
Alas, neither my nor your technique worked. I had to do a system repair in order to get the machine to boot again. There was no blue screen data, memory or minidump data generated from either failure to boot.
Click to expand...
First yours: restarted and repaired; then mine: restarted and repaired?
Or did you use both simultaneously?
 
I did each independently. The was a brief blue screen flash (not a BSOD, but too quick to see everything, but I think I saw something related to the hard drive). I booted from the Windows installation CD and let it do its own repair.
 
I forgot you also have got C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe.
Did you uninstall Roxio software and that service remained?
Or is it still installed?
 
The Roxio software and SaibSVC service are gone. However, I do see that RoxMediaDB13 and RoxWatch12 services listed in resource monitor, but they are stopped. I have them set to disabled. I'm not sure how to remove them from my system.
 
OK I think I've cleaned out everything I was able to, but the safe mode BSOD remains. NirSoft BlueScreenView parameter 3 is now 0x82b0ea62, but everything else pretty much looks the same.

I found and deleted a Roxio shared folder in Program Files with no problem.

Nothing's listed for Roxio or Sonic under the Services tab listed in msconfig.

I deleted a registry key related to RoxWatchTray HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. It had been disabled in the msconfig Statup tab since 7/14/2016. I'm not sure why it's still showing in the msconfig Startup tab yet.

I'm not sure why I can't get rid of the Sonic Solutions drivers for my internal hard drive as well as my external USB backup drive.
 
tjsepka said:
NirSoft BlueScreenView parameter 3 is now 0x82b0ea62, but everything else pretty much looks the same.
Click to expand...

So you did get a new dump file then? The third parameter in a STOP 0x50, if non-zero, is the instruction address which referenced the bad memory address. It sounds like the first parameter stayed the same? It would be helpful to upload the new memory dump, plus run the collection app again (or upload the System/Application event logs directly).
 
BTW, I just noticed that uninstalling Roxio has caused my CDROM/DVD to stop working. The system thinks that there is still a ROXIO DVD-ROM EMULATOR SCSI CdRom Device with error code 39.
 
We're back to Acronis.
Code: 
OVERLAPPED_MODULE: Address regions for 'watchdog' and '[COLOR=#ff0000][B]snapman.sys[/B][/COLOR]' overlap

READ_ADDRESS: GetPointerFromAddress: unable to read from 82b76850
Unable to read MiSystemVaType memory at 82b55780
 80787000
Did you ever completely uninstall Acronis? I know you said you were looking into different backup software, I can still see the uninstaller in the registry:
Code: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{75BC2136-B6A1-4F3B-8A69-55E39C647B1F}
    DisplayVersion    REG_SZ    16.0.6514
    InstallDate    REG_SZ    20130406
    InstallLocation    REG_SZ    C:\Program Files\Acronis\TrueImageHome

The snapman service is still running from boot:
Code: 
snapman      Acronis Snapshots Mana      Kernel        Boot       Running

Uninstall Acronis or disable the snapman service. If it's not appearing in the Services MSC, in the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Snapman key set the "Start" DWORD to 4.
 
I was in the process of burning a boot CD for replacement backup software, when I noticed the drive now has a driver problem (see my post #51). The machine refuses to recognize it and says the current driver I have (cdrom.sys by Microsoft version 6.1.7600.16385 (win7_rtm.090713-1255)). Any idea how to fix this so I can move on to uninstalling Acronis?
 
Can you check if your CD drive shows up with a yellow exclamation point over it in Device Manager? If so, I believe this is a known issue that is sometimes caused when uninstalling Roxio. The steps for repair are available in KB314060, if the emulated drive for Roxio appears in Device Manager you can try disabling that too.
 
These drivers seem to be present:
c:\windows\System32\Drivers\SahdIa32.sys (Roxio)
c:\windows\System32\Drivers\SaibIa32.sys (Roxio)
c:\windows\system32\DRIVERS\vidsflt.sys (acronis)
c:\windows\system32\DRIVERS\timntr.sys (acronis)
c:\windows\system32\DRIVERS\vididr.sys (acronis)
c:\windows\system32\DRIVERS\tib_mounter.sys (acronis)
c:\windows\system32\DRIVERS\tib.sys (acronis)
c:\windows\system32\DRIVERS\fltsrv.sys (acronis)
c:\windows\system32\DRIVERS\scmndisp.sys (netgear wireless driver? Are you using it?)
Click to expand...
 
Acronis will go away if the ISO bootup CD I made works and I get a full backup with AOMEI backupper. I'm currently needing to use the Netgear wireless for my internet connection. I haven't been able to get rid of the Roxio drives either by disabling them in the registry or by using sc delete (THe machine wouldn't boot, I needed do a repair from the Windows installation CD when I tried).
 
Acronis will go away if the ISO bootup CD I made works and I get a full backup with AOMEI backupper. I'm currently needing to use the Netgear wireless for my internet connection. I haven't been able to get rid of the Roxio drives either by disabling them in the registry or by using sc delete (THe machine wouldn't boot, I needed do a repair from the Windows installation CD when I tried).
 
tjsepka said:
I'm currently needing to use the Netgear wireless for my internet connection.
Click to expand...
That driver shows:
Read More:
You can find software version 2.0 in netgear downloadcenter - WNA3100 (click); release notes shows:
Read More:
 

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