[SOLVED] BSOD (Windows update few corrupt files which need to be replaced)

D

distraughtDeer

Well-known member
Joined
Mar 26, 2020
Posts
61
Hi Guys,

I have been suggested to start new thread here from (Hi Guys!! Blue Screen of death appeared. SMS)
Windows 81 Single Language 64 Bit Laptop

x BlueRobot said:
Looks like there is a few corrupt files which need to be replaced, I would suggest that you start a new thread in the Windows Update section using these posting instructions - Windows Update Forum Posting Instructions
Click to expand...


I have followed, the given steps but nothing's fixed the problem so far.

While booting normally, got notification: display driver has stopped working and recovered
after crash, in BSOD: Thread Stuck in Device Driver, System Service Exception.

This is the CBS Logs folder:-
CBS.zip


Looking forward to your support.
 
Hello,

Please run a ChkDsk scan first.

ChkDsk Scan
  • Right-click the Start button and click Commandprompt (Run as administrator).
  • A Window appears. Typ CHKDSK and press the enter key.
  • Wait until CHKDSK is finished.
  • Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and click Run as administrator. On completion the tool will save a textfile called ListChkdskResult.txt on your desktop.
  • Attach this textfile to your next reply.
 
ChkDsk Scan2
  • Right-click the Start button and click Commandprompt (Run as administrator).
  • A window appears. Typ CHKDSK /scan and press the enter key (note the space character).
  • Wait until CHKDSK is finished.
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and click Run as administrator. On completion the tool will save a textfile called ListChkdskResult.txt on your desktop.
  • Attach this text file to your next reply.
 
Sorry for the delay,

Was getting BSOD immediately after boot, had to uninstall display drivers to log in.
instalation of windows updates are failing.
should i run chkdsk /spotfix as prompted?

Thanks for the support.
 

Attachments

Download
51ab99ff51ec9-CrystalDiskInfo.png
CrystalDiskInfo.zip and save it on your desktop.
Extract the .zip file into a new folder.
In this new folder, run the tool DiskInfo.
When the tool is finished, it will show some information about the hard disc.
Note: Resize the window so that all information is visible.
Take a screenshot. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the download link.
 
The following might take several hours to complete. You can do it overnight if you like.

Right-click Start then click Command-prompt (Run as administrator).
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code: 
chkdsk c: /f /r
At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.
 
had to uninstall my graphic drivers, system would blackout during restart.
While running CHKDSK, was stuck at 18% for a few hours, then system restarted automatically
What next?

Some extra info:-
When Graphic Drivers installed,
BSOD: Thread Stuck in Device Driver, System Service Exception and random Blackouts followed by reboot or when using flash applications, GPU tasks, Windows Photo Viewer

Getting following in BlueScreenView:-
atikmpag.sys
dxgkrnl.sys
watchdog.sys
dxgmms1.sys
ntoskrnl.exe


Thanks for the support :)
 
The chkdsk result looks good now.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-06-07 14:33:52.588
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\R.Kevin\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum

Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat to C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum to C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.cat to C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.cat.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum to C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.cat to C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.cat.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum to C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat to C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat.
Successfully copied file C:\Users\R.Kevin\AppData\Local\niemiro\Archive\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum to C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum.

Successfully restored ownership for C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_1_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3103699~31bf3856ad364e35~amd64~~6.3.1.0.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2020-06-07 14:34:05.760
Script hash: OHGU+qBNI+U5SGIf4O1qZ/qqMTaxGpTDfliE6NR17ho=
----------------------EOF-----------------------



Step2:-
same error when updating windows
have uploaded CBS logs to link:
sysnative - Google Drive

There could be some registry errors?


Thanks for the Support
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4541509
  4. Let me know if it says it was successful or if there are any errors.
 
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4541334
  4. Let me know if it says it was successful or if there are any errors.
 
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