[SOLVED] C: always dirty after reboot, Windows updates will fail
- Thread starter gerhard
- Start date
BrianDrab
Emeritus
Thanks. Please do the following.
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. If you already have this downloaded you don't have to do this again.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. If you already have this downloaded you don't have to do this again.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Last edited:
BrianDrab
Emeritus
Thanks. Can you go to Windows Update and try to install any remaining updates? Let me know how it goes.
BrianDrab
Emeritus
I'm assuming at this point that the only one that is failing is KB3068708 is that correct?
Please manually download the update from the link below and attempt to install it using the downloaded file.
https://support.microsoft.com/en-us/kb/3068708
If it fails, please zip and attach your C:\Windows\Logs\CBS.log
Thank you.
Please manually download the update from the link below and attempt to install it using the downloaded file.
https://support.microsoft.com/en-us/kb/3068708
If it fails, please zip and attach your C:\Windows\Logs\CBS.log
Thank you.
BrianDrab
Emeritus
At this point we only have two options to try. Your best chance of fixing this is #1 below.
1. Locate a Windows 7 Professional x86 with SP1 DVD and do a repair install. This will likely fix the issue and allow you to keep all of your programs and data.
2. Convert your Physical machine to a Virtual machine and ship it over to me via FTP. We can take a crack at resolving this offline. This will allow us try more methods that we wouldn't want to do to your live system. Hopefully we can come up with a resolution and just provide that to you. If you decide on this one I'll provide information on how to send over the VM privately.
Let me know how you would like to proceed.
1. Locate a Windows 7 Professional x86 with SP1 DVD and do a repair install. This will likely fix the issue and allow you to keep all of your programs and data.
2. Convert your Physical machine to a Virtual machine and ship it over to me via FTP. We can take a crack at resolving this offline. This will allow us try more methods that we wouldn't want to do to your live system. Hopefully we can come up with a resolution and just provide that to you. If you decide on this one I'll provide information on how to send over the VM privately.
Let me know how you would like to proceed.
BrianDrab
Emeritus
I can't provide one but you can try obtaining one from the following link.
https://www.microsoft.com/en-us/software-download/windows7
You should be able to find your product key (if you don't already know what it is) by using the following software.
https://www.magicaljellybean.com/keyfinder/
Here's more info on obtaining your windows key if you don't have it.
How to Find Your Lost Windows or Office Product Keys
https://www.microsoft.com/en-us/software-download/windows7
You should be able to find your product key (if you don't already know what it is) by using the following software.
https://www.magicaljellybean.com/keyfinder/
Here's more info on obtaining your windows key if you don't have it.
How to Find Your Lost Windows or Office Product Keys
Hi Brian,
all of my keys will not get verified. All of them are official keys.
This message is from
https://www.microsoft.com/en-us/soft...nload/windows7[h=2]Error[/h]The product key you provided is for a product not currently supported by this site or may be invalid. Please try again or visit the Microsoft Support Contact Us page for assistance.
kind regards
Gerhard
all of my keys will not get verified. All of them are official keys.
This message is from
https://www.microsoft.com/en-us/soft...nload/windows7[h=2]Error[/h]The product key you provided is for a product not currently supported by this site or may be invalid. Please try again or visit the Microsoft Support Contact Us page for assistance.
kind regards
Gerhard
BrianDrab
Emeritus
Did Windows come pre-installed on your machine or did you purchase a retail copy of Windows 7 Professional and install it yourself? Can you remind me the type of machine that you have? (i.e., Dell, Acer, HP).
Hi Brian,
sorry for the delay, I was off for some days.
The key I'm using on my machine is an academic one. Tried some other keys but none of them will validat. One of the them came with a HP Laptop with a preinstalled Windows 7. Following the licesedata from the Laptop and my machine without the license key information:
Laptop information:
Windows 7 Home Premium
Product Part No.: X15-37379
Installed from 'OEM' media.
Product ID: 00359-OEM-8992687-00010 match to CD Key data
CD Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Computer Name: PHILIPP-HP
Registered Owner: Philipp
Registered Organization: Hewlett-Packard
My machine:
Windows 7 Professional Service Pack 1
Product Part No.: X15-39021
Installed from 'Full Packaged Product' media.
Product ID: 00371-839-0099145-85459 match to CD Key data
CD Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Computer Name: MEINER
Registered Owner: Gerhard
Registered Organization:
kind regards
Gerhard
sorry for the delay, I was off for some days.
The key I'm using on my machine is an academic one. Tried some other keys but none of them will validat. One of the them came with a HP Laptop with a preinstalled Windows 7. Following the licesedata from the Laptop and my machine without the license key information:
Laptop information:
Windows 7 Home Premium
Product Part No.: X15-37379
Installed from 'OEM' media.
Product ID: 00359-OEM-8992687-00010 match to CD Key data
CD Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Computer Name: PHILIPP-HP
Registered Owner: Philipp
Registered Organization: Hewlett-Packard
My machine:
Windows 7 Professional Service Pack 1
Product Part No.: X15-39021
Installed from 'Full Packaged Product' media.
Product ID: 00371-839-0099145-85459 match to CD Key data
CD Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Computer Name: MEINER
Registered Owner: Gerhard
Registered Organization:
kind regards
Gerhard
BrianDrab
Emeritus
I'm assuming the machine that we are working on is the one with Windows 7 Professional Service Pack 1. I also assume that this was a full version and not an upgrade. If it was an upgrade key then it won't work. If it is a full Retail version of Windows 7 Professional and the link I provided is not accepting the key you are putting in then I would contact Microsoft, explain the situation and see if they can tell you why. Info on who to contact is below.
https://support.microsoft.com/en-us/kb/326246
https://support.microsoft.com/en-us/kb/326246
Hi Brian,
it seems, that I will not get a Windows 7 Prof SP1 CD. Is it the same when I will do a fresh install of Windows 7 on a second disc drive and install SP1 afterwards. Then creating a recovery CD from this fresh installation und trying a repair on my original disk drive?
Your above assumptions are correct.
kind regards
Gerhard
it seems, that I will not get a Windows 7 Prof SP1 CD. Is it the same when I will do a fresh install of Windows 7 on a second disc drive and install SP1 afterwards. Then creating a recovery CD from this fresh installation und trying a repair on my original disk drive?
Your above assumptions are correct.
kind regards
Gerhard
BrianDrab
Emeritus
What did Microsoft say about not accepting your key?
Hi Brian,
it took me a long time to reply. Did some repair install from a SP1 CD. Each run did obviously some repair, because I was able to install some programs which installed not before. In November my motherboard got broken and I had zu replace my machine with new one. Since than I recovered my pC and all is running fine.
I appreciate all your help
kind regards
Gerhard
it took me a long time to reply. Did some repair install from a SP1 CD. Each run did obviously some repair, because I was able to install some programs which installed not before. In November my motherboard got broken and I had zu replace my machine with new one. Since than I recovered my pC and all is running fine.
I appreciate all your help
kind regards
Gerhard
BrianDrab
Emeritus
No problem. Thanks for letting me know.
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