Cannot send email smtp via ssl

Launch this command from an elevated command prompt:
Code:
reg query hkcu\Software\Microsoft\Office\10.0\Outlook\Preferences

Post its result(s) here.
 
Hi,

in my system it's "Office\9.0\"
Read More:

Cheers mike
 
Last edited by a moderator:
Good!
Actually, you are right: 10.0 is outlook 2002.

Let's try this command:
reg add hkcu\Software\Microsoft\Office\9.0\Outlook\Preferences /t reg_dword /v SyncDlgSupppress /d 1 /f

Then open outlook 2000 (9.0) and let's see if the "outlook send/receive progress" dialog box reappears.

If it won't reappear, close outlook and re-try with this one:
reg add hkcu\Software\Microsoft\Office\9.0\Outlook\Preferences /t reg_dword /v SyncDlgSupppress /d 0 /f
 
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I have tried both.
The only thing appears is the short message box saying "transmitting messages" like it always did.
Just for Information:
My Outlook2000 is configured for "Enterprises and Workgroups" (2. option in the "configure new" dialog)
1. Option is "only via internet"
Cheers mike
 
I have tried both.
The only thing appears is the short message box saying "transmitting messages" like it always did.
Just for Information:
My Outlook2000 is configured for "Enterprises and Workgroups" (2. option in the "configure new" dialog)
1. Option is "only via internet"
Cheers mike

I.e., that didnt' change anything?

Check the view menu and verify that status bar is ticked or bold (emboldened?).
 
When I send an email the transmit-messagebox flashes very short (1/2 sec).
There is nothing in the statusbar.
If the message cannot be send, (wrong server-setup, password etc),
a dialog inputbox appears prompting for user/password.
Cheers mike
 
Hi,
thanks for the tip.
I have no addons and no problem opening outlook 2000.
The problem still is there and really strange.
I keep on thinking about the reason and a solution.
Have a nice day.
Cheers mike
 
Did you (or any programs) modify the HOSTS file?
It's in c:\windows\system32\drivers\etc.
Right-click it and click edit, then shows its content.
If it doesn't open, copy it on the desktop.

Hostsman, unhackme, and other security programs could modify it.
But also malicious ones...
 
the hosts file is under my control and is the same on all computers.
you remember that thunderbird can ssl on ALL computers well.

Cheers mike
 
it would be helpful for me, to get more info about what is going on, when sending/receiving mail via ssl.

what does office 2000 do?
does it need a local certificate?
does it need a special service?

if i try sending a mail via ssl i monitor with "cports".
i see that there is a connection to the ip of orange.fr server "time waiting"
this is on the computers where ssl is not working.

there must bee something outlook related, which is not working on these computers.

it seems that the server of orange, does not accept something.

cheers mike
 
OK, I tried removing hosts file, reboot, and send email.
Unfortunately this changes nothing.
The problem still is there.
Cheers mike
 
How many computers can not send emails? And how many PCs can send them?
Can all of them receive emails?
Are these new email accounts?

These ones are the settings to be used for orange.fr; did you read this webpage?
Before configuring your Orange mailbox, you must:
  • Check the opening of POP/IMAP accesses
    It is important to ensure that POP/IMAP accesses are enabled in the settings of your Orange Mail mailbox.
    Note: for security reasons, these accesses are disabled by default for newly created mailboxes
  • Generate your password for third-party email software and applications
    It is recommended to use a dedicated password if you use email software to consult your mailbox.
    This is a password specific to POP, IMAP and SMTP accesses, to be retrieved from your Customer Area, Connection and Security section of your Customer Area.

IMAP
Username: (wanadoo.fr or @orange.fr email address)
Your Password
Server: imap.orange.fr
Port: 993
Security type: SSL/TLS

POP

Username: (wanadoo.fr or @orange.fr email address)
Your Password
Server: pop.orange.fr
Port: 995
Security type: SSL/TLS

SMTP

Username (wanadoo.fr or orange.fr email address)
Your Password
Server: smtp.orange.fr
Port: 465
Security type: SSL/TLS
Under Outgoing mail server, tick the option My server requires authentication.
 
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Hi,
yes I know this orange web page.

From 4 computers ONE can send and receive mails WITH SSL. (outlook 2000)
The other 3 computers cannot send emails WITH SSL. (outlook 2000)

All computers can send and receive emails WITH SSL. (thunderbird)
All computers can send and receive emails WITHOUT SSL on provider-accounts where SSL is not a must.

That means orange.fr, wanadoo.fr and sfr.fr work also with:

POP
Port:110
Security type: none

SMTP

Port: 25 / 587
Security type: none

Cheers mike
 
Last edited:
Try to change the SMTP server in the other PCs with:
- 80.12.26.32
- 80.12.26.33
- 80.12.26.34

If this will not help, check the sizes of their PST files; they are usually in C:\Documents and Settings\UserName\Local Settings\Application Data\Microsoft Outlook or C:\Users\UserName\AppData\Local\Microsoft\Outlook.
 

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