[SOLVED] Can't enable bluetooth

[Aura]

What's the full model? I have multiple X450L on Asus' website, X450LNV, X450LDV, etc.

 

[vjb89]

What's the full model? I have multiple X450L on Asus' website, X450LNV, X450LDV, etc.

Sorry. ASUS X450LD

 

[Aura]

Do you know your Bluetooth brand name? Ralink, Realtek or Qualcomm?

 

[vjb89]

Do you know your Bluetooth brand name? Ralink, Realtek or Qualcomm?

No. How can i find out? Thanks

 

[Aura]

Right-click on the Windows logo in the bottom left corner, and select Command Prompt. From there, enter the command below and press on Enter:

ipconfig /all

Now in the output, look for Bluetooth, it should tell you the brand and model of the adapter.

 

[vjb89]

Right-click on the Windows logo in the bottom left corner, and select Command Prompt. From there, enter the command below and press on Enter:

ipconfig /all

Now in the output, look for Bluetooth, it should tell you the brand and model of the adapter.

There's no info about bluetooth there

 

[Aura]

In that case, right-click on the Windows logo in the bottom left corner, and select Device Management. From there, looks under the Bluetooth section. How many adapters do you see there? What's their name?

 

[vjb89]

In that case, right-click on the Windows logo in the bottom left corner, and select Device Management. From there, looks under the Bluetooth section. How many adapters do you see there? What's their name?

Only one. Its name is BlueSoleil Generic Bluetooth Driver

 

[Aura]

Alright, it'll be easier if we list all the devices, here:

MiniToolBox

• Download MiniToolBox and move the file to your Desktop;
• Right-click on MiniToolBox.exe and select
  
  Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
• Check the following options:
  • List Devices - All;
• Once this is done, click on Go and wait for the scan to complete;
• Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

 

[vjb89]

Done!

MiniToolBox by Farbar Version: 17-06-2016
Ran by Victor (administrator) on 13-08-2016 at 23:12:58
Running from "C:\Users\Victor\Desktop"
Microsoft Windows 8.1 Single Language (X64)
Model: X450LD Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************


========================= Devices: ================================


Name: Intel(R) 82802 Firmware Hub Device
Description: Intel(R) 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: ACPI\INT0800\4&19DAECD5&0


Name: Placa de sistema
Description: Placa de sistema
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C01\1


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\1


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\2


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\4


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\9


Name: BlueSoleil Generic Bluetooth Driver
Description: BlueSoleil Generic Bluetooth Driver
Class Guid: {9b21fd3a-b1ab-4eb9-956f-e56acfe78bce}
Manufacturer: IVT Corporation
Service: Btcsrusb
Device ID: USB\VID_04CA&PID_3005\ALASKA_DAY_2006


Name: Interface de Gerenciamento do Microsoft Windows para ACPI
Description: Interface de Gerenciamento do Microsoft Windows para ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\OPT1


Name: Dispositivo definido pelo fornecedor compatível com HID
Description: Dispositivo definido pelo fornecedor compatível com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL02\8&32E6833F&0&0001


Name: Bateria de Método de Controle Compatível com ACPI da Microsoft
Description: Bateria de Método de Controle Compatível com ACPI da Microsoft
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\PNP0C0A\0


Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_04F2&PID_B40A\0X0001


Name: Fila de Impressão da Raiz
Description: Filia de Impressão Local
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\PRINTQUEUES


Name: Gerenciador de Volumes
Description: Gerenciador de Volumes
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr
Device ID: ROOT\VOLMGR\0000


Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C09\4&19DAECD5&0


Name: Monitor Genérico PnP
Description: Monitor Genérico PnP
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Tipos de monitor padrão)
Service: monitor
Device ID: DISPLAY\AUO363C\4&649CEA3&0&UID68092928


Name: Timer do sistema
Description: Timer do sistema
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0100\4&19DAECD5&0


Name: Intel(R) Dynamic Platform and Thermal Framework Manager
Description: Intel(R) Dynamic Platform and Thermal Framework Manager
Class Guid: {c3077fcd-9c3c-482f-9317-460712f23efd}
Manufacturer: Intel
Service: esif_lf
Device ID: ACPI\INT3400\2&DABA3FF&2


Name: Driver de Vídeo Básico da Microsoft
Description: Driver de Vídeo Básico da Microsoft
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Tipos padrão de vídeo)
Service: BasicDisplay
Device ID: ROOT\BASICDISPLAY\0000


Name: Zona termal ACPI
Description: Zona termal ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\THERMALZONE\THRM


Name: Botão Suspender ACPI
Description: Botão Suspender ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C0E\2&DABA3FF&2


Name: Dispositivo de Entrada USB
Description: Dispositivo de Entrada USB
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_01\7&26EBDAE2&0&0001


Name: Barramento do Adaptador de Transição IPv4 IPv6 da Microsoft
Description: Dispositivo de software genérico
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\IP_TUNNEL_VBUS\IP_TUNNEL_DEVICE_ROOT


Name: ASUS Touchpad
Description: ASUS Touchpad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: ASUS
Service: i8042prt
Device ID: ACPI\ETD0108\4&19DAECD5&0


Name: Controlador de High Definition Audio
Description: Controlador de High Definition Audio
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_8086&DEV_9C20&SUBSYS_11BF1043&REV_04\3&11583659&1&D8


Name: Keyboard Device Filter
Description: Keyboard Device Filter
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: Keyboard Device Filter
Service: i8042prt
Device ID: ACPI\ATK3001\4&19DAECD5&0


Name: Teredo Tunneling Pseudo-Interface
Description: Adaptador de Túnel Teredo da Microsoft
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: SWD\IP_TUNNEL_VBUS\TEREDO_TUNNEL_DEVICE


Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_046D&PID_C52B\6&1CDBBDF6&0&3


Name: VMware Virtual Ethernet Adapter for VMnet1
Description: VMware Virtual Ethernet Adapter for VMnet1
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: VMware, Inc.
Service: VMnetAdapter
Device ID: ROOT\VMWARE\0000


Name: VMware Virtual Ethernet Adapter for VMnet8
Description: VMware Virtual Ethernet Adapter for VMnet8
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: VMware, Inc.
Service: VMnetAdapter
Device ID: ROOT\VMWARE\0001


Name: Intel(R) 8 Series PCI Express Root Port #3 - 9C14
Description: Intel(R) 8 Series PCI Express Root Port #3 - 9C14
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: pci
Device ID: PCI\VEN_8086&DEV_9C14&SUBSYS_13FD1043&REV_E4\3&11583659&1&E2


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\INT3393\2&DABA3FF&2


Name: Dispositivo definido pelo fornecedor compatível com HID
Description: Dispositivo definido pelo fornecedor compatível com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL03\8&32E6833F&0&0002


Name: Timer de eventos de alta precisão
Description: Timer de eventos de alta precisão
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0103\0


Name: Enumerador de Barramento de Composição
Description: Enumerador de Barramento de Composição
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000


Name: Enumerador de Unidade Virtual Microsoft
Description: Enumerador de Unidade Virtual Microsoft
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000


Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
Device ID: USB\VID_8087&PID_8000\5&17A06C43&0&1


Name: Intel(R) 8 Series LPC Controller (Premium SKU) - 9C43
Description: Intel(R) 8 Series LPC Controller (Premium SKU) - 9C43
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: msisadrv
Device ID: PCI\VEN_8086&DEV_9C43&SUBSYS_13FD1043&REV_04\3&11583659&1&F8


Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Description: Processador Intel
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL(R)_CORE(TM)_I5-4200U_CPU_@_1.60GHZ\_1


Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Description: Processador Intel
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL(R)_CORE(TM)_I5-4200U_CPU_@_1.60GHZ\_2


Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Description: Processador Intel
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL(R)_CORE(TM)_I5-4200U_CPU_@_1.60GHZ\_3


Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Description: Processador Intel
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_INTEL64_FAMILY_6_MODEL_69_-_INTEL(R)_CORE(TM)_I5-4200U_CPU_@_1.60GHZ\_4


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#0000002ED9F00000


Name: Adaptador do Microsoft ISATAP
Description: Adaptador do Microsoft ISATAP
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: SWD\IP_TUNNEL_VBUS\ISATAP_0


Name: Adaptador do Microsoft ISATAP #3
Description: Adaptador do Microsoft ISATAP
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: SWD\IP_TUNNEL_VBUS\ISATAP_2


Name: Adaptador do Microsoft ISATAP #4
Description: Adaptador do Microsoft ISATAP
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: SWD\IP_TUNNEL_VBUS\ISATAP_3


Name: Controlador de Espaços de Armazenamento da Microsoft
Description: Controlador de Espaços de Armazenamento da Microsoft
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport
Device ID: ROOT\SPACEPORT\0000


Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic
Device ID: ROOT\KDNIC\0000


Name: Microsoft XPS Document Writer
Description: Filia de Impressão Local
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{D943D8D8-F7EB-4400-8EEE-A8CFF8C894B5}


Name: Cópia de sombra de volume genérica
Description: Cópia de sombra de volume genérica
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT1


Name: Cópia de sombra de volume genérica
Description: Cópia de sombra de volume genérica
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT2


Name: Cópia de sombra de volume genérica
Description: Cópia de sombra de volume genérica
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT3


Name: Cópia de sombra de volume genérica
Description: Cópia de sombra de volume genérica
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT4


Name: Cópia de sombra de volume genérica
Description: Cópia de sombra de volume genérica
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT5


Name: Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
Description: Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
Device ID: PCI\VEN_8086&DEV_9C26&SUBSYS_13FD1043&REV_04\3&11583659&1&E8


Name: Dispositivo de teclado HID
Description: Dispositivo de teclado HID
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (teclados padrões)
Service: kbdhid
Device ID: HID\VID_046D&PID_C52B&MI_00\8&14C7F845&0&0000


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#0000006F70200000


Name: Adaptador de CA da Microsoft
Description: Adaptador de CA da Microsoft
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\ACPI0003\3&11583659&1


Name: Tampa ACPI
Description: Tampa ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C0D\2&DABA3FF&2


Name: Dispositivo de Entrada USB
Description: Dispositivo de Entrada USB
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_02\7&26EBDAE2&0&0002


Name: Microsoft Wi-Fi Direct Virtual Adapter
Description: Adaptador Virtual Direto Wi-Fi da Microsoft
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&290EE64C&0&01


Name: Enumerador de Barramento de Raiz UMBus
Description: Enumerador de Barramento de Raiz UMBus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000


Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&104F8295&0


Name: Intel(R) 8 Series PCI Express Root Port #4 - 9C16
Description: Intel(R) 8 Series PCI Express Root Port #4 - 9C16
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: pci
Device ID: PCI\VEN_8086&DEV_9C16&SUBSYS_13FD1043&REV_E4\3&11583659&1&E3


Name: Microsoft Device Association Root Enumerator
Description: Dispositivo de software genérico
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\MSDAS\{CE958E9A-424F-4C88-86F4-11314821E75A}


Name: Alto-falantes (Conexant SmartAudio HD)
Description: Ponto de Extremidade de Áudio
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.0.00000000}.{2F7A30A0-5E2D-4470-8A93-59223AF055A1}


Name: PC com base em x64 ACPI
Description: PC com base em x64 ACPI
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Computadores padrão)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#0000000000100000


Name: Microfone (Conexant SmartAudio HD)
Description: Ponto de Extremidade de Áudio
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\{0.0.1.00000000}.{E30FD580-AC71-4A6E-B103-9FF6B31B554A}


Name: Interface de Gerenciamento do Microsoft Windows para ACPI
Description: Interface de Gerenciamento do Microsoft Windows para ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\ATK


Name: Complexo da Raiz de PCI Express
Description: Complexo da Raiz de PCI Express
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service: pci
Device ID: ACPI\PNP0A08\0


Name: Conexant SmartAudio HD
Description: Conexant SmartAudio HD
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Conexant
Service: CnxtHdAudService
Device ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_104311BF&REV_1001\4&2C93A0E&0&0001


Name: CMOS do sistema/relógio em tempo real
Description: CMOS do sistema/relógio em tempo real
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0B00\4&19DAECD5&0


Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0


Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: HTREE\ROOT\0


Name: Driver de Renderização Básico da Microsoft
Description: Driver de Renderização Básico da Microsoft
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender
Device ID: ROOT\BASICRENDER\0000


Name: Fax
Description: Filia de Impressão Local
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{9D7DBACD-D102-4149-B2DB-FFEC94371EAB}


Name: Controlador de interrupção programável
Description: Controlador de interrupção programável
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0000\4&19DAECD5&0


Name: Abexsoft Document Printer
Description: Filia de Impressão Local
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Samsung
Service:
Device ID: SWD\PRINTENUM\{9C41BC95-8340-41B6-A5B2-E3E0B6B90114}


Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Description: Controlador Host Compatível com USB xHCI
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Controlador Host USB xHCI Genérico
Service: USBXHCI
Device ID: PCI\VEN_8086&DEV_9C31&SUBSYS_13FD1043&REV_04\3&11583659&1&A0


Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
Description: Intel(R) 8 Series Chipset Family SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: iaStorA
Device ID: PCI\VEN_8086&DEV_9C03&SUBSYS_13FD1043&REV_04\3&11583659&1&FA


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\INT3F0D\4&19DAECD5&0


Name: Botão de recurso fixo ACPI
Description: Botão de recurso fixo ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\FIXEDBUTTON\2&DABA3FF&2


Name: HL-DT-ST DVDRAM GUA0N
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Unidades de CD-ROM padrão)
Service: cdrom
Device ID: SCSI\CDROM&VEN_HL-DT-ST&PROD_DVDRAM_GUA0N\4&33F42687&0&010000


Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Description: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros
Service: L1C
Device ID: PCI\VEN_1969&DEV_10A1&SUBSYS_200F1043&REV_10\FFC2CA0710C37BFF00


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\10


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0C02\13


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#000000003E900000


Name: Intel(R) HD Graphics Family
Description: Intel(R) HD Graphics Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
Device ID: PCI\VEN_8086&DEV_0A16&SUBSYS_13FD1043&REV_09\3&11583659&1&10


Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64
Device ID: PCI\VEN_8086&DEV_9C3A&SUBSYS_13FD1043&REV_04\3&11583659&1&B0


Name: Controlador de acesso direto à memória
Description: Controlador de acesso direto à memória
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\PNP0200\4&19DAECD5&0


Name: Dispositivo definido pelo fornecedor compatível com HID
Description: Dispositivo definido pelo fornecedor compatível com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL04\8&F0F457D&0&0003


Name: ASUS Wireless Radio Control
Description: ASUS Wireless Radio Control
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: ASUS
Service: HIDSwitch
Device ID: ACPI\ATK4001\2&DABA3FF&2


Name: Intel(R) 8 Series PCI Express Root Port #1 - 9C10
Description: Intel(R) 8 Series PCI Express Root Port #1 - 9C10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: pci
Device ID: PCI\VEN_8086&DEV_9C10&SUBSYS_13FD1043&REV_E4\3&11583659&1&E0


Name: Controlador de sistema compatível com HID
Description: Controlador de sistema compatível com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL03\8&F0F457D&0&0002


Name: VMware VMCI Host Device
Description: VMware VMCI Host Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: VMware, Inc.
Service: vmci
Device ID: ROOT\VMWVMCIHOSTDEV\0000


Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL02\8&F0F457D&0&0001


Name: Intel(R) 8 Series PCI Express Root Port #5 - 9C18
Description: Intel(R) 8 Series PCI Express Root Port #5 - 9C18
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: pci
Device ID: PCI\VEN_8086&DEV_9C18&SUBSYS_13FD1043&REV_E4\3&11583659&1&E4


Name: Mouse compatível com HID
Description: Mouse compatível com HID
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_046D&PID_C52B&MI_01&COL01\8&F0F457D&0&0000


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#0000000046900000


Name: TOSHIBA MQ01ABF050
Description: Unidade de disco
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Unidades de disco padrão)
Service: disk
Device ID: SCSI\DISK&VEN_TOSHIB_&PROD_MQ01ABF050\4&33F42687&0&000000


Name: NVIDIA GeForce 820M
Description: NVIDIA GeForce 820M
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm
Device ID: PCI\VEN_10DE&DEV_1140&SUBSYS_227A1043&REV_A1\4&374876C4&0&00E4


Name: DAEMON Tools Lite Virtual USB Bus
Description: DAEMON Tools Lite Virtual USB Bus
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Disc Soft Ltd
Service: dtliteusbbus
Device ID: ROOT\USB\0000


Name: Enumerador de Adaptador de Rede Virtual NDIS
Description: Enumerador de Adaptador de Rede Virtual NDIS
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisVirtualBus
Device ID: ROOT\NDISVIRTUALBUS\0000


Name: Intel(R) 8 Series SMBus Controller - 9C22
Description: Intel(R) 8 Series SMBus Controller - 9C22
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: PCI\VEN_8086&DEV_9C22&SUBSYS_13FD1043&REV_04\3&11583659&1&FB


Name: USB2.0 HD UVC WebCam
Description: Dispositivo de vídeo USB
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Device ID: USB\VID_04F2&PID_B40A&MI_00\6&26F4F816&0&0000


Name: Dispositivo definido pelo fornecedor compatível com HID
Description: Dispositivo definido pelo fornecedor compatível com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL01\8&32E6833F&0&0000


Name: Intel(R) Dynamic Platform and Thermal Framework Processor Participant
Description: Intel(R) Dynamic Platform and Thermal Framework Processor Participant
Class Guid: {c3077fcd-9c3c-482f-9317-460712f23efd}
Manufacturer: Intel
Service: dptf_cpu
Device ID: PCI\VEN_8086&DEV_0A03&SUBSYS_20108086&REV_09\3&11583659&1&20


Name: Volume genérico
Description: Volume genérico
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{FDE1678B-8FD1-11E5-8264-806E6F6E6963}#0000000006500000


Name: Foxit Reader PDF Printer
Description: Filia de Impressão Local
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Foxit Software Inc.
Service:
Device ID: SWD\PRINTENUM\{3401213C-2698-4129-80E0-9CEE33E59115}


Name: USB Root Hub (xHCI)
Description: USB Root Hub (xHCI)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3
Device ID: USB\ROOT_HUB30\4&2EAF7A29&0&0


Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000


Name: Recursos da placa-mãe
Description: Recursos da placa-mãe
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: ACPI\INT340E\2&DABA3FF&2


Name: Enumerador de Dispositivos de Software Plug and Play
Description: Enumerador de Dispositivos de Software Plug and Play
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service: swenum
Device ID: ROOT\SYSTEM\0000


Name: IWD Bus Enumerator
Description: IWD Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: iwdbus
Device ID: ROOT\SYSTEM\0001


Name: Qualcomm Atheros Bluetooth Bus
Description: Qualcomm Atheros Bluetooth Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros Communications
Service: BTATH_BUS
Device ID: ROOT\SYSTEM\0002


Name: USB Input Device (Logitech Download Assistant)
Description: USB Input Device (Logitech Download Assistant)
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Logitech (x64)
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_00\7&26EBDAE2&0&0000


Name: DAEMON Tools Lite Virtual SCSI Bus
Description: DAEMON Tools Lite Virtual SCSI Bus
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Disc Soft Ltd
Service: dtlitescsibus
Device ID: ROOT\SCSIADAPTER\0000


Name: Barramento Redirecionador de Dispositivos de Área de Trabalho Remota
Description: Barramento Redirecionador de Dispositivos de Área de Trabalho Remota
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
Device ID: ROOT\RDPBUS\0000


Name: Controles de rádio sem fio compatíveis com HID
Description: Controles de rádio sem fio compatíveis com HID
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: HID\ATK4001\3&2B9532E0&0&0000


Name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
Description: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros Communications Inc.
Service: athr
Device ID: PCI\VEN_168C&DEV_0032&SUBSYS_662811AD&REV_01\4&27B11664&0&00E3


Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Dispositivos padrão do sistema)
Service:
Device ID: PCI\VEN_8086&DEV_0A04&SUBSYS_13FD1043&REV_09\3&11583659&1&00




**** End of log ****

 

[Aura]

It's the Qualcomm one. Download the following drivers and install them.

http://dlcdnet.asus.com/pub/ASUS/nb...etooth_QualcommAtheros_Win81_64_VER801308.zip

Once done, restart your computer and see if you can enable your bluetooth.

 

[vjb89]

I think it didn't work. The bluetooth option is now gone

 

[Aura]

Can you try the Solution #2 listed in the following thread (enable the Bluetooth Support Service) and then check if the option comeback?

My BlueTooth disappearance on windows 8.1 :O - Microsoft Community

Also, does your laptop have F keys that enable/disable features (like sound, WiFi, Bluetooth, etc.)?

 

[vjb89]

Also, does your laptop have F keys that enable/disable features (like sound, WiFi, Bluetooth, etc.)?

Yes, i can enable and disable both WiFi and Bluetooth by turning on/off airplane mode

 

[vjb89]

Can you try the Solution #2 listed in the following thread (enable the Bluetooth Support Service) and then check if the option comeback?

My BlueTooth disappearance on windows 8.1 :O - Microsoft Community

I'll try this

 

[Aura]

Alright, make sure that Airplane mode is disabled, and see if you have separate controls for the Bluetooth, as it exists on certain models (like Lenovo ThinkPad and Dell Latitude laptops).

 

[vjb89]

Can you try the Solution #2 listed in the following thread (enable the Bluetooth Support Service) and then check if the option comeback?

My BlueTooth disappearance on windows 8.1 :O - Microsoft Community

Also, does your laptop have F keys that enable/disable features (like sound, WiFi, Bluetooth, etc.)?

It didn't work

 

[Aura]

Alright. For your issue, I would start a new thread in the Windows 8.1 section, since it isn't related to Windows Update or system files, but rather drivers and/or features :)

https://www.sysnative.com/forums/windows-8-windows-rt/

 

[vjb89]

Alright. For your issue, I would start a new thread in the Windows 8.1 section, since it isn't related to Windows Update or system files, but rather drivers and/or features :)

https://www.sysnative.com/forums/windows-8-windows-rt/

Ok, thanks for your help

 

[Aura]

No problem vjb, you're welcome :) Good luck in the Windows 8 section!