[SOLVED] Computer crashes with no BSOD or other error messages. FIX: replaced the old dying PSU with a new one.

[zbook]

The debugging also displayed an old BIOS.


Newer BIOS displayed:

Improved USB compatibility.
- Update Intel Micro code for security vulnerabilities
- Fix MSI Clutch GM60/GM70 mouse cursor jump in windows and BIOS when DPI set over 1000Mhz.
- Update RST 15.9
- Update Intel Micro code for security vulnerabilities
- Fix Optane can not work properly.
- Update micro code.
- Improve RAID card compatibility.
- Improve memory compatibility.
- Update Intel ME for security vulnerabilities
- Updated micro code.
- Improved USB 2.0 device compatibility.
- Improved memory compatibility.


This can be upgraded after fixing the hardware problems:

Support For Z270-A PRO | Motherboard - The world leader in motherboard design | MSI Global

 

[thatsjustpeachy]

I bought a new power supply and switched it out around 3 PM this afternoon. It is now midnight and I have not had any crashes at all since then. I'll wait to see if all goes well tomorrow without any hangups before calling it solved, but I'm feeling cautiously optimistic.

 

[thatsjustpeachy]

Still no crashes or blue screens! Thank you so much @philc43 and @xilolee for being patient with me and helping me fix the issue!

 

[xilolee]

That PSU should have been released in 2015, and should have a 7 year (limited?) warranty.

 

[thatsjustpeachy]

Yes, it is still under warranty and I was able to get an RMA approved by EVGA. They will be sending me a replacement in about a week.

 

[philc43]

That's good news! Glad we were able to help.