[SOLVED] Configuration Registry Database Corrupt and Windows Updates & Driver Installs Failing

Hi

Please do the following.

Step#1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

  1. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  2. Save any open documents and close all open windows.
  3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  5. SFCFix will now process the script.
  6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Hi Bruce,

Here are the results:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-09-27 17:23:02.590
Microsoft Windows 10 Build 19043 - amd64
Using .zip script file at C:\Users\Kristin2\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs

Successfully created directory tree \\?\C:\WINDOWS\winsxs\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8.

Successfully copied file C:\Users\Kristin2\AppData\Local\niemiro\Archive\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf to C:\WINDOWS\winsxs\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf.

Successfully restored ownership for C:\WINDOWS\winsxs
Successfully restored permissions on C:\WINDOWS\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2021-09-27 17:23:10.457
Script hash: vLuQ1XRZ921xXSQG1lOXEc5dy3Op4tLxXRe4SY5TAcw=
----------------------EOF-----------------------
 
Please do the following.

Install Driver Manually
1. Click your Start button and type cmd in the search box.
2. Right-click on cmd that appears in the search results and select Run as administrator. Click Yes to the User Account Control dialog if it appears.
3. Copy/Paste the following into the command-prompt window and then hit enter on the keyboard.
Note: You will need to right-click your mouse and select paste in order to paste into the window. You can't use the keyboard shortcut.
pnputil -a C:\Windows\WinSxS\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf


4. You will likely get a prompt that looks like the following. Please click "Install this driver software anyway".
Capture.JPG

5. If all goes well, in the command prompt window you should see text that resembles "Driver package added successfully".

After this try to install the updates again.
 
Hi Bruce,

Still getting the error that it does not contain digital signature info.

Code: 
Microsoft Windows [Version 10.0.19043.1110]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>pnputil -a C:\Windows\WinSxS\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf
Microsoft PnP Utility

Processing inf :            multiprt.inf
Adding the driver package failed : The third-party INF does not contain digital signature information.


Total attempted:              1
Number successfully imported: 0
 
Hi

Please do the following.

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.
 
Hi

Please do the following.

Open an elevated command prompt and copy/paste the following command

bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS & bcdedit /set testsigning on

Close the command prompt and restart the computer.

then

Install Driver Manually
1. Click your Start button and type cmd in the search box.
2. Right-click on cmd that appears in the search results and select Run as administrator. Click Yes to the User Account Control dialog if it appears.
3. Copy/Paste the following into the command-prompt window and then hit enter on the keyboard.
Note: You will need to right-click your mouse and select paste in order to paste into the window. You can't use the keyboard shortcut.
pnputil -a C:\Windows\WinSxS\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf


4. You will likely get a prompt that looks like the following. Please click "Install this driver software anyway".
Capture.JPG

5. If all goes well, in the command prompt window you should see text that resembles "Driver package added successfully".

After this try to install the updates again.
 
I ran the bcdedit script in cmd as administrator and got the following message.

Code: 
C:\WINDOWS\system32>bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS & bcdedit /set testsigning on
The operation completed successfully.
An error has occurred setting the element data.
The value is protected by Secure Boot policy and cannot be modified or deleted.

I did not proceed with the rest of the steps and will wait for your feedback.
 
Hi

Apologies for the delay.

Try to disable secure boot and repeat the steps in post #27.

To disable secure boot you will need to get into your BIOS menu.

Disable Secure Boot
  1. Open the PC BIOS menu:
    • You can often access this menu by pressing a key while your PC is booting, such as F1, F2, F12, or Esc.
      Or
    • From Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.
  2. Find the Secure Boot setting in your BIOS menu. If possible, set it to Disabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
  3. Save changes and exit. The PC reboots.
 
Hi Bruce,

I booted into the BIOS and set SECUREBOOT to DISABLE. I then ran the bcdedit scripts and both completed successfully. However, after I rebooted and attempted to run the pnputil script, I got the same results for the same reasons as before (below).

Code: 
Microsoft Windows [Version 10.0.19043.1110]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>pnputil -a C:\Windows\WinSxS\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf
Microsoft PnP Utility

Processing inf :            multiprt.inf
Adding the driver package failed : The third-party INF does not contain digital signature information.


Total attempted:              1
Number successfully imported: 0
 
Hi

Please do the following.

Step#1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
  1. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  2. Save any open documents and close all open windows.
  3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  5. SFCFix will now process the script.
  6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Hi Bruce,

Here are the contents of the file. Please note, Windows is still running in TEST MODE from message #27. Not sure if that matters or not.

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-10-04 17:22:37.748
Microsoft Windows 10 Build 19043 - amd64
Using .zip script file at C:\Users\Kristin2\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\System32\DriverStore\FileRepository

Successfully created directory tree \\?\C:\WINDOWS\System32\DriverStore\FileRepository\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8.

Successfully copied file C:\Users\Kristin2\AppData\Local\niemiro\Archive\FileRepository\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf to C:\WINDOWS\System32\DriverStore\FileRepository\amd64_dual_multiprt.inf_31bf3856ad364e35_10.0.19041.1_none_460ca3759be65aa8\multiprt.inf.

Successfully restored ownership for C:\WINDOWS\System32\DriverStore\FileRepository
Successfully restored permissions on C:\WINDOWS\System32\DriverStore\FileRepository
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2021-10-04 17:22:49.749
Script hash: xlEGfiXh2XR2kUy056qL/QbI4WVmaoikGeNSZpHeqxs=
----------------------EOF-----------------------
 
Ok

lets enable the driver enforcement and also enable secure boot again.

Please do the following.

Hi

Please do the following.

Open an elevated command prompt and copy/paste the following command

bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS & bcdedit /set testsigning off

Close the command prompt and restart the computer.

Enable Secure Boot
  1. Open the PC BIOS menu:
    • You can often access this menu by pressing a key while your PC is booting, such as F1, F2, F12, or Esc.
      Or
    • From Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.
  2. Find the Secure Boot setting in your BIOS menu. If possible, set it to Enabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
  3. Save changes and exit. The PC reboots.
Then try windows update again and attach CBS log if it fails.
 
Hi Bruce,

Windows update failed again, though it seemed to get alittle further in the process before saying it was unable to update and was backing out.

Attached is the cbs log.
 

Attachments

Hi

Please do the following

Export/Upload CBS folder
  1. On Windows 8 and Windows 10, press the Windows key, type This PC, and press Enter.
    On Windows Vista and Windows 7, click the Start button then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created on your desktop.
  8. Please upload it to a file sharing service and provide the link to it in your next reply. Examples of services to upload to are Dropbox or OneDrive or SendSpace
Please also attach the latest setupapi.dev.log
 
Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Here are the results in SFCFix.txt

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-10-07 18:11:36.791
Microsoft Windows 10 Build 19043 - amd64
Using .zip script file at C:\Users\Kristin2\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\System32\DriverStore\FileRepository

Successfully created directory tree \\?\C:\WINDOWS\System32\DriverStore\FileRepository\multiprt.inf_amd64_a9b96d6c7813082a.

Successfully copied file C:\Users\Kristin2\AppData\Local\niemiro\Archive\FileRepository\multiprt.inf_amd64_a9b96d6c7813082a\multiprt.inf to C:\WINDOWS\System32\DriverStore\FileRepository\multiprt.inf_amd64_a9b96d6c7813082a\multiprt.inf.

Successfully restored ownership for C:\WINDOWS\System32\DriverStore\FileRepository
Successfully restored permissions on C:\WINDOWS\System32\DriverStore\FileRepository
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2021-10-07 18:12:05.118
Script hash: xMxBtsbszrAkGnFraVp9Ir2dtEEbrrHpRD7HxMueNuU=
----------------------EOF-----------------------
 
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