DasPtct.SYS infection

Hi, Claude. Sorry for the delay in responding.

1. Let's try ComboFix one more time. Please see my post #17 above (https://www.sysnative.com/forums/security-arena/8614-dasptct-sys-infection.html#post65394). The script you ran shows that there was a space following the word File. It needs to be exactly as shown above (File::). After you have done that, please post the new log.

2. Regarding the slow start up, as shown in your log, your computer is five years old. It is not going to be as snappy as it ages.

Code: 
Microsoft® Windows Vista™ Édition Intégrale
Boot Device: \Device\HarddiskVolume2
Install Date: 23/01/2009

However, I did notice that you have a lot of unnecessary items starting at Windows start up. A few examples: pdfpro5hook.exe, BrCcBoot.exe, WMPNSCFG.exe.

The program I use to monitor start up items is WinPatrol. With WinPatrol, programs can be removed from start up or even moved to a "delayed start" state. WinPatrol is available from BillP Studios Download Page. I've provided some information about using WinPatrol to manage Start up programs at Start Up Programs: Remove, Add, Disable.

3. The problems you are having with Windows Update need to be addressed in the forum dedicated to those issues. Please follow the instructions in this post, Windows Update Forum Posting Instructions, and create a new topic in that forum.
 
Hi Corrine,

I'm always satisfied about your devotion... thank you very much!

I think that my PC is a little faster again... the different bethween now and my first contact is relatively important, but it's difficult to see the different bethween each step.
I know that I can't ask it to be fast like a new one!

For the slow start ... I downloaded WinPatrol and removed all of the 3 programms that you have indicate! After that, I tried to understand how to work whit WinPatrol... it seem to be easy, but I'm affraid to do something wrong... I don't know what programms are important, necessary or not!! I think that WinPatrol can tell me about that... I have to put some time on this!
Anaway, after I removed the 3 programms, I restart my computer and it was longer than before!!!!!!!!!!! I was perplexed about that!

Also, my pc freeze again when I'm connecting to internet, but I observe that it occur when a programm is updating... AVG, Windows, ??
Otherwise... it's relatively prompt!! I'm satisfied enough of that! Thank you again!
So, I deactivate this to automaticals up-grader... I have to be attentive!

Thank you for your recommandations about Windows update... be sure that I ask some help in the post that you indicate!

I really happy to meet you, you seem to be a beautifull human.
Your devotion had impress me... the result is very good and everybody are contented!

Best regards

Claude

ComboFix 14-02-05.02 - Contrat2 05/02/2014 5:49.5.2 - x86
Microsoft® Windows Vista™ Édition Intégrale 6.0.6002.2.1252.2.1036.18.2941.1589 [GMT -5:00]
Lancé depuis: c:\gdg\UserData\Desktop\ComboFix.exe
Commutateurs utilisés :: c:\gdg\UserData\Desktop\CFScript.txt
AV: AVG Internet Security 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: AVG Internet Security 2014 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
SP: AVG Internet Security 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\gdg\UserData\telechargements\ccsetup406(1).exe"
"c:\gdg\UserData\telechargements\DuplicateCleaner_setup.exe"
"c:\gdg\UserData\telechargements\FreeAudioConverter.exe"
"c:\gdg\UserData\telechargements\FreeStudio.exe"
"c:\gdg\UserData\telechargements\install_sld.exe"
"c:\gdg\UserData\telechargements\SoftonicDownloader_for_computer-repair-free.exe"
"c:\gdg\UserData\telechargements\speedupmypc.exe"
"c:\gdg\UserData\telechargements\supprimer-doublons.exe"
"c:\gdg\UserData\telechargements\sysrc_trial_3267_770481(1).exe"
"c:\gdg\UserData\telechargements\sysrc_trial_3267_770481.exe"
"c:\gdg\UserData\telechargements\sysrc_trial_9407_french01(1).exe"
"c:\gdg\UserData\telechargements\sysrc_trial_9407_french01(2).exe"
"c:\gdg\UserData\telechargements\sysrc_trial_9407_french01(3).exe"
"c:\gdg\UserData\telechargements\sysrc_trial_9407_french01.exe"
"c:\gdg\UserData\telechargements\vlcmediaplayer-setup.exe"
"c:\program files\Mozilla Firefox\browser\nsprotector.js"
"c:\program files\Uninstaller\Uninstall.exe"
"c:\users\Contrat2\AppData\Local\genienext\nengine.dll"
"c:\users\Contrat2\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\nengine.dll"
"c:\users\Contrat2\AppData\Roaming\newnext.me\nengine.dll"
.
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((((((((((((((((((((((((((((( Fichiers créés du 2014-01-05 au 2014-02-05 ))))))))))))))))))))))))))))))))))))
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2014-02-05 08:03 . 2014-02-05 08:03 -------- d-----w- c:\users\Contrat2\AppData\Roaming\WinPatrol
2014-02-05 08:02 . 2014-02-05 08:02 -------- d-----w- c:\programdata\InstallMate
2014-02-05 08:02 . 2014-02-05 08:02 -------- d-----w- c:\program files\BillP Studios
2014-02-04 23:42 . 2014-02-05 11:16 -------- d-----w- c:\users\Contrat2\AppData\Local\temp
2014-02-03 06:26 . 2013-12-19 02:10 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-02-02 15:27 . 2014-02-02 15:27 -------- d-----w- c:\program files\ESET
2014-01-31 04:59 . 2014-01-31 04:59 -------- d-----w- c:\users\Contrat2\AppData\Roaming\ParetoLogic
2014-01-31 04:59 . 2014-01-31 04:59 -------- d-----w- c:\users\Contrat2\AppData\Roaming\DriverCure
2014-01-31 04:59 . 2014-01-31 06:01 -------- d-----w- c:\programdata\ParetoLogic
2014-01-28 06:41 . 2005-05-26 20:34 2297552 ----a-w- c:\windows\system32\d3dx9_26.dll
2014-01-26 09:40 . 2014-01-26 09:54 -------- d-----w- c:\programdata\TuneUp Software
2014-01-26 09:39 . 2014-01-26 10:27 -------- d-sh--w- c:\programdata\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C}
2014-01-26 09:02 . 2014-01-26 09:02 -------- d-----w- c:\users\Contrat2\AppData\Local\PassMark
2014-01-26 09:02 . 2014-01-26 09:02 -------- d-----w- c:\programdata\Passmark
2014-01-26 09:02 . 2014-01-26 09:02 -------- d-----w- c:\program files\PerformanceTest
2014-01-26 08:24 . 2014-01-26 08:24 -------- d-----w- c:\program files\Panda Security
2014-01-25 10:37 . 2013-12-04 02:57 7760024 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{4D855812-5B87-493A-9388-D625B8587E3A}\mpengine.dll
2014-01-25 10:30 . 2014-01-25 10:30 -------- d-----w- c:\users\Contrat2\AppData\Roaming\AVG2014
2014-01-25 10:28 . 2014-01-26 09:49 -------- d-----w- c:\users\Contrat2\AppData\Roaming\TuneUp Software
2014-01-25 10:27 . 2014-01-25 10:29 -------- d-----w- c:\programdata\AVG2014
2014-01-25 10:25 . 2014-01-25 10:25 -------- d-----w- c:\program files\AVG
2014-01-25 10:20 . 2014-02-05 08:57 -------- d-----w- c:\programdata\MFAData
2014-01-25 10:20 . 2014-01-25 10:35 -------- d-----w- c:\users\Contrat2\AppData\Local\Avg2014
2014-01-25 10:20 . 2014-01-25 10:20 -------- d-----w- c:\users\Contrat2\AppData\Local\MFAData
2014-01-25 09:44 . 2014-01-25 09:44 -------- d-----w- c:\program files\VS Revo Group
2014-01-24 12:07 . 2014-01-24 14:53 -------- d-----w- c:\users\Contrat2\AppData\Local\CrashDumps
2014-01-24 11:27 . 2014-01-24 11:27 -------- d-----w- c:\users\Contrat2\AppData\Roaming\Malwarebytes
2014-01-24 11:27 . 2014-01-24 11:27 -------- d-----w- c:\programdata\Malwarebytes
2014-01-24 11:27 . 2014-01-24 11:27 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-01-24 07:00 . 2014-01-24 07:00 -------- d-----w- c:\program files\Enigma Software Group
2014-01-23 07:24 . 2014-01-23 07:24 -------- d-----w- c:\programdata\CrypKey
2014-01-23 07:22 . 2014-01-23 07:23 -------- d-----w- c:\program files\Stellar Phoenix Outlook PST Repair
2014-01-13 08:35 . 2014-01-25 06:46 -------- d-----w- c:\program files\Browsersafeguard
2014-01-13 08:31 . 2014-01-13 08:31 -------- d-----w- c:\programdata\SearchModule
2014-01-13 08:30 . 2014-01-16 17:06 -------- d-----w- c:\program files\Common Files\Goobzo
2014-01-13 08:30 . 2014-01-13 08:31 -------- d-----w- c:\users\Contrat2\AppData\Local\Installer
2014-01-13 08:30 . 2014-01-13 08:30 -------- d-----w- c:\users\Contrat2\AppData\Local\CrashRpt
2014-01-13 07:45 . 2014-01-13 07:45 -------- d-----w- c:\users\Contrat2\AppData\Local\AMD
2014-01-13 07:43 . 2014-01-13 07:43 -------- d-----w- c:\programdata\ATI
2014-01-09 09:56 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\uk-UA
2014-01-09 09:56 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\sr-Latn-CS
2014-01-09 09:56 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\sk-SK
2014-01-09 09:56 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\ro-RO
2014-01-08 20:11 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\tr-TR
2014-01-08 20:11 . 2014-01-08 20:11 -------- d-----w- c:\windows\system32\041F
2014-01-08 19:51 . 2014-01-08 19:51 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\tr\Microsoft.Ink.Resources.dll
2014-01-08 19:47 . 2014-01-08 19:47 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\tr-TR\LMPRTPRC.DLL.mui
2014-01-08 18:47 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\th-TH
2014-01-08 18:46 . 2014-01-08 18:46 -------- d-----w- c:\windows\th-TH
2014-01-08 17:36 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\sv-SE
2014-01-08 17:36 . 2014-01-08 17:36 -------- d-----w- c:\windows\system32\041D
2014-01-08 17:36 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\sv-SE
2014-01-08 17:36 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\sv-SE
2014-01-08 17:36 . 2014-01-08 17:36 -------- d-----w- c:\windows\sv-SE
2014-01-08 17:17 . 2014-01-08 17:17 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\sv\Microsoft.Ink.Resources.dll
2014-01-08 17:13 . 2014-01-08 17:13 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\sv-SE\LMPRTPRC.DLL.mui
2014-01-08 16:13 . 2014-01-08 16:13 -------- d-----w- c:\windows\sl-SI
2014-01-08 16:13 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\sl-SI
2014-01-08 15:05 . 2014-01-08 15:05 -------- d-----w- c:\windows\sk-SK
2014-01-08 15:05 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\sk-SK
2014-01-08 13:49 . 2014-01-08 13:49 -------- d-----w- c:\windows\sr-Latn-CS
2014-01-08 13:48 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\sr-Latn-CS
2014-01-08 12:42 . 2014-01-08 12:42 -------- d-----w- c:\windows\system32\0419
2014-01-08 12:42 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\ru-RU
2014-01-08 12:42 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\ru-RU
2014-01-08 12:42 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\ru-RU
2014-01-08 12:41 . 2014-01-08 12:41 -------- d-----w- c:\windows\ru-RU
2014-01-08 12:18 . 2014-01-08 12:18 49152 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\ru\Microsoft.Ink.Resources.dll
2014-01-08 12:12 . 2014-01-08 12:12 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\ru-RU\LMPRTPRC.DLL.mui
2014-01-08 11:07 . 2014-01-24 13:23 -------- d-----w- c:\windows\ro-RO
2014-01-08 11:07 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\ro-RO
2014-01-08 10:08 . 2014-01-08 10:08 -------- d-----w- c:\windows\pt-PT
2014-01-08 10:07 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\pt-PT
2014-01-08 10:07 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\pt-PT
2014-01-08 10:07 . 2014-01-08 10:07 -------- d-----w- c:\windows\system32\0816
2014-01-08 10:07 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\pt-PT
2014-01-08 09:49 . 2014-01-08 09:49 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\pt\Microsoft.Ink.Resources.dll
2014-01-08 09:44 . 2014-01-08 09:44 4096 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\pt-PT\LMPRTPRC.DLL.mui
2014-01-08 08:38 . 2014-01-08 08:38 -------- d-----w- c:\windows\pt-BR
2014-01-08 08:37 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\pt-BR
2014-01-08 08:37 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\pt-BR
2014-01-08 08:37 . 2014-01-08 08:37 -------- d-----w- c:\windows\system32\0416
2014-01-08 08:37 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\pt-BR
2014-01-08 08:20 . 2014-01-08 08:20 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\pt-BR\Microsoft.Ink.Resources.dll
2014-01-08 08:19 . 2014-01-08 08:19 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\pt-BR\LMPRTPRC.DLL.mui
2014-01-08 07:24 . 2014-01-08 07:24 -------- d-----w- c:\windows\pl-PL
2014-01-08 07:24 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\pl-PL
2014-01-08 07:24 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\pl-PL
2014-01-08 07:23 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\pl-PL
2014-01-08 07:23 . 2014-01-08 07:23 -------- d-----w- c:\windows\system32\0415
2014-01-08 07:09 . 2014-01-08 07:09 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\pl\Microsoft.Ink.Resources.dll
2014-01-08 07:04 . 2014-01-08 07:04 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\pl-PL\LMPRTPRC.DLL.mui
2014-01-08 06:02 . 2014-01-08 06:02 -------- d-----w- c:\windows\lt-LT
2014-01-08 06:02 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\lt-LT
2014-01-08 05:17 . 2014-01-08 05:17 -------- d-----w- c:\windows\lv-LV
2014-01-08 05:17 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\lv-LV
2014-01-08 04:22 . 2014-01-08 04:22 -------- d-----w- c:\windows\ko-KR
2014-01-08 04:22 . 2014-01-08 04:22 -------- d-----w- c:\windows\system32\0412
2014-01-08 04:22 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\ko-KR
2014-01-08 04:22 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\ko-KR
2014-01-08 04:22 . 2014-01-08 04:22 -------- d-----w- c:\windows\system32\ko
2014-01-08 04:22 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\ko-KR
2014-01-08 04:09 . 2014-01-08 04:09 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\ko\Microsoft.Ink.Resources.dll
2014-01-08 04:06 . 2014-01-08 04:06 3072 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\ko-KR\LMPRTPRC.DLL.mui
2014-01-08 03:07 . 2014-01-08 03:07 -------- d-----w- c:\windows\ja-JP
2014-01-08 03:06 . 2014-01-08 03:06 -------- d-----w- c:\windows\system32\ja
2014-01-08 03:06 . 2014-01-08 03:06 -------- d-----w- c:\windows\system32\0411
2014-01-08 03:06 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\ja-JP
2014-01-08 03:06 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\ja-JP
2014-01-08 03:06 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\ja-JP
2014-01-08 02:53 . 2014-01-08 02:53 45056 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\ja\Microsoft.Ink.Resources.dll
2014-01-08 02:48 . 2014-01-08 02:48 3072 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\ja-JP\LMPRTPRC.DLL.mui
2014-01-08 01:58 . 2014-01-08 01:58 -------- d-----w- c:\windows\nl-NL
2014-01-08 01:58 . 2014-01-08 01:58 -------- d-----w- c:\windows\system32\0413
2014-01-08 01:57 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\nl-NL
2014-01-08 01:57 . 2014-01-09 09:56 -------- d-----w- c:\windows\system32\drivers\UMDF\nl-NL
2014-01-08 01:57 . 2014-01-09 09:12 -------- d-----w- c:\windows\system32\wbem\nl-NL
2014-01-08 01:43 . 2014-01-08 01:43 40960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\nl\Microsoft.Ink.Resources.dll
2014-01-08 01:42 . 2014-01-08 01:42 3584 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\nl-NL\LMPRTPRC.DLL.mui
2014-01-08 00:52 . 2014-01-08 00:52 -------- d-----w- c:\windows\zh-TW
2014-01-08 00:52 . 2014-01-08 00:52 -------- d-----w- c:\windows\system32\zh-CHT
2014-01-08 00:52 . 2014-01-09 10:12 -------- d-----w- c:\windows\system32\drivers\zh-TW
2014-01-08 00:52 . 2014-01-08 00:52 -------- d-----w- c:\windows\system32\drivers\zh-HK
2014-01-08 00:52 . 2014-01-08 00:52 -------- d-----w- c:\windows\system32\drivers\UMDF\zh-TW
2014-01-08 00:52 . 2014-01-08 00:52 -------- d-----w- c:\windows\system32\wbem\zh-TW
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(((((((((((((((((((((((((((((((((( Compte-rendu de Find3M ))))))))))))))))))))))))))))))))))))))))))))))))
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2014-01-28 07:23 . 2012-06-13 15:02 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-01-28 07:23 . 2011-09-07 13:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-25 09:00 . 2014-01-13 08:58 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 15872 ----a-w- c:\windows\system32\drivers\ws2ifsl.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 40448 ----a-w- c:\windows\system32\drivers\WpdUsb.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 17976 ----a-w- c:\windows\system32\drivers\wmilib.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 11264 ----a-w- c:\windows\system32\drivers\wmiacpi.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 31616 ----a-w- c:\windows\system32\drivers\winusb.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 7040 ----a-w- c:\windows\system32\drivers\whfltr2k.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 527064 ----a-w- c:\windows\system32\drivers\Wdf01000.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 22072 ----a-w- c:\windows\system32\drivers\wd.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 33280 ----a-w- c:\windows\system32\drivers\watchdog.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 62464 ----a-w- c:\windows\system32\drivers\wanarp.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 20608 ----a-w- c:\windows\system32\drivers\wacompen.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 130616 ----a-w- c:\windows\system32\drivers\vsmraid.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 292840 ----a-w- c:\windows\system32\drivers\volmgrx.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 52792 ----a-w- c:\windows\system32\drivers\volmgr.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 110080 ----a-w- c:\windows\system32\drivers\videoprt.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 20024 ----a-w- c:\windows\system32\drivers\viaide.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 41472 ----a-w- c:\windows\system32\drivers\viac7.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 56888 ----a-w- c:\windows\system32\drivers\VIAAGP.SYS.bak
2014-01-25 09:00 . 2014-01-13 08:58 26112 ----a-w- c:\windows\system32\drivers\vgapnp.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 25088 ----a-w- c:\windows\system32\drivers\vga.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 18432 ----a-w- c:\windows\system32\drivers\UVCFTR_S.SYS.bak
2014-01-25 09:00 . 2014-01-13 08:58 134272 ----a-w- c:\windows\system32\drivers\usbvideo.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 23552 ----a-w- c:\windows\system32\drivers\usbuhci.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 65536 ----a-w- c:\windows\system32\drivers\USBSTOR.SYS.bak
2014-01-25 09:00 . 2014-01-13 08:58 35328 ----a-w- c:\windows\system32\drivers\usbscan.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 18944 ----a-w- c:\windows\system32\drivers\usbprint.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 226304 ----a-w- c:\windows\system32\drivers\usbport.sys.bak
2014-01-25 09:00 . 2014-01-13 08:58 19456 ----a-w- c:\windows\system32\drivers\usbohci.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 197632 ----a-w- c:\windows\system32\drivers\usbhub.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 39936 ----a-w- c:\windows\system32\drivers\usbehci.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 6016 ----a-w- c:\windows\system32\drivers\usbd.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 68608 ----a-w- c:\windows\system32\drivers\usbcir.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 73216 ----a-w- c:\windows\system32\drivers\usbccgp.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 25856 ----a-w- c:\windows\system32\drivers\USBCAMD2.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 44544 ----a-w- c:\windows\system32\drivers\usbaapl.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 25856 ----a-w- c:\windows\system32\drivers\USBCAMD.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 7680 ----a-w- c:\windows\system32\drivers\umpass.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 34816 ----a-w- c:\windows\system32\drivers\umbus.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 115816 ----a-w- c:\windows\system32\drivers\ulsata2.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 98408 ----a-w- c:\windows\system32\drivers\ulsata.sys.bak
2014-01-25 08:59 . 2014-01-13 08:58 238648 ----a-w- c:\windows\system32\drivers\uliahci.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 60984 ----a-w- c:\windows\system32\drivers\ULIAGPKX.SYS.bak
2014-01-25 08:59 . 2014-01-13 08:57 226816 ----a-w- c:\windows\system32\drivers\udfs.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 59448 ----a-w- c:\windows\system32\drivers\UAGP35.SYS.bak
2014-01-25 08:59 . 2014-01-13 08:57 23640 ----a-w- c:\windows\system32\drivers\TVALZ_O.SYS.bak
2014-01-25 08:59 . 2014-01-13 08:57 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 15360 ----a-w- c:\windows\system32\drivers\TUNMP.SYS.bak
2014-01-25 08:59 . 2014-01-13 08:57 24064 ----a-w- c:\windows\system32\drivers\tssecsrv.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 7463 ----a-w- c:\windows\system32\drivers\tkbtnpn.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 53224 ----a-w- c:\windows\system32\drivers\termdd.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 72192 ----a-w- c:\windows\system32\drivers\tdx.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 29184 ----a-w- c:\windows\system32\drivers\tdtcp.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 17920 ----a-w- c:\windows\system32\drivers\tdpipe.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 20992 ----a-w- c:\windows\system32\drivers\tdi.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 16128 ----a-w- c:\windows\system32\drivers\tdcmdpst.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 914880 ----a-w- c:\windows\system32\drivers\tcpip.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 24576 ----a-w- c:\windows\system32\drivers\tape.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 203312 ----a-w- c:\windows\system32\drivers\SynTP.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 34920 ----a-w- c:\windows\system32\drivers\sym_u3.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 31848 ----a-w- c:\windows\system32\drivers\sym_hi.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 35944 ----a-w- c:\windows\system32\drivers\symc8xx.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 24840 ----a-w- c:\windows\system32\drivers\swmsflt.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 15288 ----a-w- c:\windows\system32\drivers\swenum.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 13464 ----a-w- c:\windows\system32\drivers\SWDUMon.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 52992 ----a-w- c:\windows\system32\drivers\stream.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 122344 ----a-w- c:\windows\system32\drivers\Storport.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 146432 ----a-w- c:\windows\system32\drivers\srv2.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 305152 ----a-w- c:\windows\system32\drivers\srv.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 684032 ----a-w- c:\windows\system32\drivers\spsys.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 21048 ----a-w- c:\windows\system32\drivers\spldr.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 17408 ----a-w- c:\windows\system32\drivers\smclib.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 66560 ----a-w- c:\windows\system32\drivers\smb.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 74808 ----a-w- c:\windows\system32\drivers\sisraid4.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 41016 ----a-w- c:\windows\system32\drivers\sisraid2.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 55864 ----a-w- c:\windows\system32\drivers\SISAGP.SYS.bak
2014-01-25 08:59 . 2014-01-13 08:57 13312 ----a-w- c:\windows\system32\drivers\sfloppy.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 11776 ----a-w- c:\windows\system32\drivers\sffp_sd.sys.bak
2014-01-25 08:59 . 2014-01-13 08:57 12288 ----a-w- c:\windows\system32\drivers\sffp_mmc.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 13312 ----a-w- c:\windows\system32\drivers\sffdisk.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 19968 ----a-w- c:\windows\system32\drivers\sermouse.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 83456 ----a-w- c:\windows\system32\drivers\serial.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 17920 ----a-w- c:\windows\system32\drivers\serenum.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 20480 ----a-w- c:\windows\system32\drivers\secdrv.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 142904 ----a-w- c:\windows\system32\drivers\scsiport.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 76392 ----a-w- c:\windows\system32\drivers\sbp2port.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 209112 ----a-w- c:\windows\system32\drivers\RtsUStor.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 62464 ----a-w- c:\windows\system32\drivers\RTSTOR.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 454288 ----a-w- c:\windows\system32\drivers\Rtlh86.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 2888536 ----a-w- c:\windows\system32\drivers\RTKVHDA.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 60416 ----a-w- c:\windows\system32\drivers\rspndr.sys.bak
2014-01-25 08:58 . 2014-01-13 08:57 238696 ----a-w- c:\windows\system32\drivers\RsFx0105.sys.bak
.
.
((((((((((((((((((((((((((((((((( Points de chargement Reg ))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* les éléments vides & les éléments initiaux légitimes ne sont pas listés
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2014-01-24 429120]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Bell Canada Connection Manager"="c:\program files\Bell\Mobile Connect\BellCanadaCM.exe" [2010-05-26 87320]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-01-17 431456]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2013-10-24 12017368]
"PDF5 Registry Controller"="c:\program files\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-05 62752]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2007-01-09 191552]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2010-09-17 63048]
"iSkysoft Helper Compact.exe"="c:\program files\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe" [2013-05-29 1734144]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-11-01 54608]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2011-05-19 2629632]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-01-20 43848]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-01-22 712704]
"BrowserSafeguard"="c:\program files\Browsersafeguard\BrowserSafeguard.exe" [2013-12-31 412672]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-01-20 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-09-24 926896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoThumbnailCache"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ sasnative32\0autocheck autochk *
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe"
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7070D8E0-650A-46b3-B03C-9497582E6A74}]
2008-04-11 21:23 38400 ----a-w- c:\windows\System32\SoundSchemes.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-04 19:21 1211720 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24}]
2008-08-28 14:50 30720 ----a-w- c:\windows\System32\soundschemes2.exe
.
Contenu du dossier 'Tâches planifiées'
.
2014-02-05 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-13 07:23]
.
2014-02-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-30 18:46]
.
2014-02-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-30 18:46]
.
.
------- Examen supplémentaire -------
.
uStart Page = about:blank
mStart Page = hxxp://www.shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49171;https=127.0.0.1:49171
uSearchAssistant = hxxp://feed.snapdo.com/?publisher=Tuguu&dpid=Tuguu&co=CA&userid=8aa00f75-bc22-84db-0eac-8c33f83d1f22&searchtype=ds&q={searchTerms}&installDate=05/01/2014
IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Ouvrir avec PDF Viewer Plus - c:\program files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\users\Contrat2\AppData\Roaming\Mozilla\Firefox\Profiles\6nckl4da.default-1390634376769\
FF - prefs.js: browser.startup.homepage - hxxps://snt148.mail.live.com/mail/?n=271082233&fid=1&cid=1337c784-270b-a2b2-204c-0cae78c9cc91|Nicolet, Québec - Vos Prévisions locales - MétéoMédia
FF - user.js: network.http.max-connections-per-server - 6
FF - user.js: network.http.max-persistent-connections-per-server - 3
FF - user.js: nglayout.initialpaint.delay - 750
FF - user.js: content.notify.interval - 750000
FF - user.js: content.max.tokenizing.time - 2250000
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2014-02-05 06:16
Windows 6.0.6002 Service Pack 2 NTFS
.
Recherche de processus cachés ...
.
Recherche d'éléments en démarrage automatique cachés ...
.
Recherche de fichiers cachés ...
.
Scan terminé avec succès
Fichiers cachés: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet013\Services\TrueSight]
"ImagePath"="\??\"
.
--------------------- CLES DE REGISTRE BLOQUEES ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet013\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet013\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Heure de fin: 2014-02-05 06:27:10
ComboFix-quarantined-files.txt 2014-02-05 11:26
ComboFix2.txt 2014-02-04 23:42
ComboFix3.txt 2014-02-03 22:46
ComboFix4.txt 2014-02-03 05:12
ComboFix5.txt 2014-02-05 10:43
.
Avant-CF: 24 826 535 936 octets libres
Après-CF: 23 865 659 392 octets libres
.
- - End Of File - - 9D70E797513F7CC9F0E182A3EB99E22B
5C616939100B85E558DA92B899A0FC36
 
Hi, Claude.

I won't be contended until you get your Windows Update problem solved. Please be sure to follow up in the forum there and provide the requested information from the Windows Update Forum Posting Instructions.

1. Please do the following to implement cleanup procedures and also to reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK: ComboFix /Uninstall

2. Regarding what you said:
Also, my pc freeze again when I'm connecting to internet, but I observe that it occur when a programm is updating... AVG, Windows, ??
Otherwise... it's relatively prompt!! I'm satisfied enough of that! Thank you again!
So, I deactivate this to automaticals up-grader... I have to be attentive!
Click to expand...

If you deactivated AVG from automatic updates, you need to undo that change. AVG is your antivirus software and you want to keep it updated.

3. Please note that Adobe released a critical update for Flash Player yesterday. Since you have both Firefox and IE installed, you need to update both. Following are the direct links to get the updates:

Non-IE (Opera, Firefox, Etc.): http://download.macromedia.com/get/...ensing/win/install_flash_player_12_plugin.exe
Windows XP, Vista and 7: Flash Player For Internet Explorer 7, 8, 9, 10, 11: http://download.macromedia.com/get/...sing/win/install_flash_player_12_active_x.exe

4. I've been using WinPatrol PLUS (the licensed version) for many years. It is one of my favorite programs for monitoring and controlling startup programs. If you have questions about WinPatrol, be sure to ask either here or at LandzDown in the WinPatrol Forum there.

Please refer to the Safe Computing Practices and other recommendations in this updated copy of "So how did I get infected in the first place?".
 
Hi Corrine,

I hope that you feel good!

Since I manage to boot my PC it almost returned at it slowness... do you know that it should be a good idea to try again with Combofix scanner?

Thank you for the compliment about my avatar!

Claude
 
Hi, Claude.

When you ran into problems in the Windows Update thread and repaired your computer with the original installation CD, do you recall what you actually did? Was it a repair or have you restored your computer to an earlier date? As to running other tools, I would want to see fresh logs first but we don't want to be at cross-purposes with any changes Tom will make in your other thread. Let me check with Tom.

With everything that has been going on with your computer, please make sure that you have all important files backed up.
 
Hi Corrine,

Ok! Tom send to me a link to download this tool:
Download System Update Readiness Tool for Windows Vista (KB947821) [November 2013] from Official Microsoft Download Center

I ran this tool and posted this log to him : C:\Windows\Logs\CBS\CheckSUR.persist.log

After that I didn't do anathing! Exept my son install "Log me in Hamachi" and " Maincraft"
After... PC freezed, whit the dvd I made repair option!

I don't know how to back up files neither which one I have to back up...!!???
Maybe should I back up all the 2 hard discs!!

Thank's

Claude
 
Hi, Claude.

Microsoft has provided this information on how to Back up your programs, system settings, and files - Microsoft Windows Help. This video may also be useful: Video: Backing up and restoring your computer - Help & How-to - Microsoft Windows

However, if you have saved documents and photographs that are important to you on your computer, I suggest using SkyDrive and/or Dropbox for them. See Upload photos and files and other SkyDrive help topics at SkyDrive - Microsoft Windows Help. In addition, you created a DropBox account to upload one of the files for Tom. You can also save important files there, although you will need to be sure they aren't in a public folder.

If you have licensed software installed on your computer, it would be a good idea to run Belarc Advisor which will help with some license keys. However, it would also be wise to track license keys for any purchased programs offline. You would then save the Belarc report to SkyDrive or DropBox.

CrashPlan - Store is free for use in creating a back up to other computers and external drives.
 
Hi Corrine,

I'm a little uncomfortable... I could a least look in Microsoft Windows Help!
But, you gived me better other manners... You are a true professionnal!
Thank you very much,

Claude
 
Hi, Claude.

The one thing I'm a bit confused about is that you told Tom that the computer is obsolete for your job but will be yours if it becomes good enough. Does this mean that your employer will be giving you the computer? Although there would be a lot of updates to install, since you have the original CD, perhaps it would make more sense to do a clean install of the Operating System.
 
Hi Corrine,

Yes, he will be giving me the computer. But, he don't know yet... it's a special situation, to long to explain!
Also, I think that there is some softwares that we have to pay for each license... that I want to keep !
I was thinking that if I do a clean install, I will loose many programs that I don't have their DVD!

Thank you for your suggestion, I keep it in my mind...

Claude
 
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