[SOLVED] DISM Error 0x800f081f

[Platon]

Thanks, but I've decided to rerun all the three commands:

1. wusa /uninstall /KB:2999226
2. sfc /scannow
3. DISM /Online /Cleanup-Image /RestoreHealth

And now:

• the C:\Windows\Logs\DISM folder compressed: https://www.dropbox.com/s/48c0vdzw4x9zu23/DISM_20151201.zip?dl=0
• the C:\Windows\Logs\CBS\CBS.log zip file: https://www.dropbox.com/s/3u48qx8a2f6itig/CBS_20151201.zip?dl=0

 

[Aura]

Alright, follow the instructions below please.

Exporting the WinSxS Registry Key
Follow the instructions below to export the WinSxS Key from the Registry and upload it.

• On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator;
• On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator;
• In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
• Once the key is selected, click on the File menu and select Export...;
• From there Save menu, change the Save as type: to Registry Hive Files (*.*);
• Name the file WinSxS (without any file extension) and save it on your Desktop;
• Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;

 

[Platon]

The WinSxS file: https://www.dropbox.com/s/sm1zi7zj21219gl/WinSxS?dl=0

 

[Aura]

The keys and values are good, nothing that needs attention. Can you run SFC once more please?

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

 

[Platon]

It's strange, but now the "sfc /scannow" command run without error message:

• cbs.txt -- https://www.dropbox.com/s/kep32fg36gjts1p/cbs_20151202.zip?dl=0

 

[Aura]

Indeed, the file that kept on being repaired didn't get repaired this time when running SFC, and it didn't show up as corrupt as well. Let's see if this will finally make DISM complete the scan successfully.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM operation on your system.

• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  DISM /Online /Cleanup-Image /RestoreHealth

• Let the scan run until the end (100%). Depending on your system, it can take some time;
• Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
• Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

 

[Platon]

Error message again:

• the C:\Windows\Logs\DISM folder compressed: https://www.dropbox.com/s/arddcj622cfdhfq/DISM_20151202_2.zip?dl=0
• the C:\Windows\Logs\CBS\CBS.log zip file: https://www.dropbox.com/s/vxvp6k34fbpwdxd/CBS_20151202_2.zip?dl=0

 

[Aura]

At this point, I don't think there's anything we can do about it. There's an error in the way DISM interprets the command. It's running successfully and working as intended. Windows Update and System File wise, you are all set. You can always do an in-place upgrade (Repair Install) and see if that solves the issue.

 

[Platon]

Aura, in any case, thank you a lot for your patience in helping me with solving the issue!

 

[Aura]

No problem Platon, you are welcome :)