DISM ERROR 582, SFC ERROR

mustadio

mustadio

Member
Joined
May 31, 2020
Posts
5
Hi Sysnative, looks like this is the best place to ask for advice on the issue I'm having on my notebook

SFC /scannow gives the following error:
Code: 
Beginning system scan.  This process will take some time.


Windows Resource Protection could not perform the requested operation.

DISM /Online /Cleanup-Image /RestoreHealth gives the following error:
Code: 
Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.30

[==                         4.5%                           ]
Error: 582

An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trail byte. For the Unicode character set this includes the characters 0xFFFF and 0xFFFE.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Here are the CBS, DISM and Performance Monitor logfiles - Dropbox - mustadio.zip

Any help greatly appreciated!
 
Last edited:
SFCFix did not find any errors, but when it run DISM it had the same error 582 at 4.5%

Log:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-06-01 01:18:53.427
Microsoft Windows 10 Build 18362 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-06-01 01:26:21.575
----------------------EOF-----------------------
 
Hi!

Has your RAM been tested? If not, please test it.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try running DISM just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Hi, this is the fixlog

I tried running DISM and now it showed another error but not the 582 error

Code: 
Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.30

[==                         4.5%                           ]
Error: 14098

The component store has been corrupted.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

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