[SOLVED] Error Code 800F0831 when installing updates on Server 2012 R2

softwaremaniac said:
Install Update with DISM



  1. Downloadthe attached update and save to your desktop. The file name will be Windows8.1-KB3083711-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3083711-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.





Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
Click to expand...


Done!
DISM output:
Code: 
C:\Windows\system32>DISM /ONLINE /ADD-PACKAGE /PACKAGEPATH:%USERPROFILE%\Desktop\Windows8.1-KB3083711-x64.cab


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


Processing 1 of 1 - Adding package Package_for_KB3083711~31bf3856ad364e35~amd64~~6.3.1.5
[===========================99.8%========================= ]
The operation completed successfully.


What are my next steps?
 
Let's see what DISM has to say. Something is broken somewhere, but I have to pinpoint the error.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service and just provide the link.
 
softwaremaniac said:
Let's see what DISM has to say. Something is broken somewhere, but I have to pinpoint the error.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service and just provide the link.
Click to expand...

DISM output:
Code: 
C:\Windows\system32>DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 0x800f081f


The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

DISM.log and CBS.log are attached.

View attachment 2018-09-06 DISM.log and CBS.log.zip
 
Navigate to the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Common-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 and delete the following two values:

Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18810.1.3
Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18993.1.5

Then, go here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_RollupFix~31bf3856ad364e35~amd64~~0.0.0.0

and delete these two:

Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18810.1.3
Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18993.1.5

Let me know when done.
 
softwaremaniac said:
Navigate to the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Common-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 and delete the following two values:

Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18810.1.3
Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18993.1.5

Then, go here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_RollupFix~31bf3856ad364e35~amd64~~0.0.0.0

and delete these two:

Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18810.1.3
Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18993.1.5

Let me know when done.
Click to expand...

Done!
What are the next steps.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.
 

Attachments

softwaremaniac said:
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
Click to expand...

Done!
Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-09-07 05:58:08.395
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\a.kazak\Downloads\Windows 2012 R2 Updates\800F0831\2018-09-07\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages


Successfully copied file C:\Users\a.kazak\AppData\Local\niemiro\Archive\Packages\package_556_for_kb4038792~31bf3856ad364e35~amd64~~6.3.1.3.cat to C:\Windows\Servicing\Packages\package_556_for_kb4038792~31bf3856ad364e35~amd64~~6.3.1.3.cat.


Successfully restored ownership for C:\Windows\Servicing\Packages
Successfully restored permissions on C:\Windows\Servicing\Packages
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2018-09-07 05:58:11.886
Script hash: 6+IuoI4bgIJCARp9omOo+3XJaTQJMpZ/A7aTQ0TK1YM=
----------------------EOF-----------------------
 
softwaremaniac said:
Run DISM again and attach CBS.log.
Click to expand...

Done!

Code: 
C:\Windows\system32>DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.

CBS.log is attached.

View attachment 2018-09-07 CBS.zip

 
Excellent!

SFC Scan



  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Important: If no integrity violations are detected, please attempt to install one of the updates listed with ProcMon enabled and provide ProcMon log and CBS.log if it fails.

I'll be going to bed soon. Good night!
 
softwaremaniac said:
Excellent!

SFC Scan



  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Important: If no integrity violations are detected, please attempt to install one of the updates listed with ProcMon enabled and provide ProcMon log and CBS.log if it fails.

I'll be going to bed soon. Good night!
Click to expand...

Done!

SFC output:
Code: 
C:\Windows\system32>SFC /SCANNOW

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

WU output for KB3175024:
2018-09-07_09h25_01.png

ProcMon log and CBS.log: DropMeFiles – free one-click file sharing service

Hope you've got a good rest.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.




  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
 

Attachments

softwaremaniac said:
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.




  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.
Click to expand...

Done!
Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-09-07 19:02:36.154
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\a.kazak\Downloads\Windows 2012 R2 Updates\800F0831\2018-09-07\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.cat
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.mum


Successfully copied file C:\Users\a.kazak\AppData\Local\niemiro\Archive\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.cat to C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.cat.
Successfully copied file C:\Users\a.kazak\AppData\Local\niemiro\Archive\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.mum to C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.mum.


Successfully restored ownership for C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.cat
Successfully restored permissions on C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.cat
Successfully restored ownership for C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.mum
Successfully restored permissions on C:\Windows\Servicing\Packages\package_67_for_kb4103725~31bf3856ad364e35~amd64~~6.3.1.4.mum
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 14 datablocks.
Finish time: 2018-09-07 19:02:36.320
Script hash: HVUuGIxIAfTpF5qQx0aGXQ2hpqEDTpnmYjNnGm/bCF0=
----------------------EOF-----------------------
 
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