Failure to upgrade to W11 etc

GrooTheWonderer

Windows Update Trainee
Joined
Jul 15, 2015
Posts
116
Location
Redwoods California
Windows Update offers to install Windows 11, reboots and says updating computer, stops at like 39% and then boots directly back into windows, running standalone installers either on pen drive or freshly downloaded results in Windows 11 failed to install at 100% just before first reboot, attempts to do in-place upgrade of Windows 10 22H2 result in the same error, same place.

Found that computer would not let secure boot be enabled, would blue screen with INACCESSIBLE_BOOT_DEVICE, with some investigation found that to be old drivers loaded as a service from some long gone EASUS ToDo backup program, was able to remove it from the registry and from the services, then renamed old sys files. Still has the same issue and a quick review of the CBS log seems to indicate issues with cat and/or mum files but not far along enough in training to understand it yet. Any help is greatly appreciated, thanks.

Dell Inspiron 3670, running Windows 10 22H2 (OS Build 19045.5011)
 

Attachments

Hi @GrooTheWonderer,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top