Same as everyone else. Either a hang or a connection problem error code.
They tempt us with an MSDN post, and then we can't access the website
They tempt us with an MSDN post, and then we can't access the website
-
Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.
FixIt Ceter Pro
- Thread starter karlsnooks
- Start date
I know....
What's worse - I never tried the link before trying to help in this thread b/c it appeared others were all fine; maybe not.
What's worse - I never tried the link before trying to help in this thread b/c it appeared others were all fine; maybe not.
Have you tried getting anything from the Download Center lately that requires validation??
cf.
http://social.microsoft.com/Forums/...p/thread/27c60162-1f04-4b48-87f7-b16ad470bec8
http://social.microsoft.com/Forums/...p/thread/718c0e0a-1a77-435a-8f7e-7cfcab43688f
etc., etc.,
Workaround...
http://social.microsoft.com/Forums/...p/thread/1fa158d9-58cc-462e-b291-acc8a6d101ec
No, it is not the same. I get in just fine.
I can't get in either... 
Maybe it does not like Admins! 
What link is it that we're talking about here, please?
That's what got me in trouble the first time. I could access the MSDN site, but the link ~1/2-way down the page was the one that gave me the error.
That's what got me in trouble the first time. I could access the MSDN site, but the link ~1/2-way down the page was the one that gave me the error.
From the TechNet post that Karl provided a link to:
Well, now when I get in and select one of the items, Microsoft Excel Baseline Diagnostic, for example, I am immediately prompted to "Enter a name for the Analysis Session you are about to create." So it seems there's a Catch 22 there if the above TechNet thing were true. That is, you need an Analysis Session to get access, but you cannot create an Analysis Session without access. :banghead:
The problem there is, I never (that I am aware of) created a session.
The problem there is, I never (that I am aware of) created a session.
Thank you, Corrine for verification.
All browsers here unable to access that site. I get the same error msg as before - connection failed.
Interesting to note:
The link - https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True
The IE add bar briefly turns green for Live login; link in add bar changes to -
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1350841841&rver=6.1.6195.0&wp=MBI&wreply=https:%2F%2Fwc.ficp.support.microsoft.com%2FDashboards%2FMain%2FSignIn%3FreturnUrl%3D%252fDashboards%252fMain%252fSelfHelpCase%252fCreate%253fshowReturn%253dTrue&lc=1033&id=278480
I get right in to TechNet, MSDN, MVP, etc... with Live login, but not that site.
Tried IE and FFox; "Run as Admin"; Hidden Admin; Safemode, .... no-go.
All browsers here unable to access that site. I get the same error msg as before - connection failed.
Interesting to note:
The link - https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True
The IE add bar briefly turns green for Live login; link in add bar changes to -
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1350841841&rver=6.1.6195.0&wp=MBI&wreply=https:%2F%2Fwc.ficp.support.microsoft.com%2FDashboards%2FMain%2FSignIn%3FreturnUrl%3D%252fDashboards%252fMain%252fSelfHelpCase%252fCreate%253fshowReturn%253dTrue&lc=1033&id=278480
I get right in to TechNet, MSDN, MVP, etc... with Live login, but not that site.
Tried IE and FFox; "Run as Admin"; Hidden Admin; Safemode, .... no-go.
Tried both IE9 x64 & x86; error msg -
If I go to www.microsoft.com/genuine/validate -- validation is successful.
Anticipating your next question: :)
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-W7FPR-2864X-PTTT9
Windows Product Key Hash: whhmj6+l2yCLezsNlYeAEE+bYUw=
Windows Product ID: 00426-067-9154664-86144
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FAAA9849-FBE3-4A62-9888-933080F4B019}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FAAA9849-FBE3-4A62-9888-933080F4B019}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PTTT9</PKey><PID>00426-067-9154664-86144</PID><PIDType>5</PIDType><SID>S-1-5-21-1477948808-2898045070-2393627958</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.2D</Version><SMBIOSVersion major="2" minor="4"/><Date>20101129000000.000000+000</Date></BIOS><HWID>FBBB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-915466-00-1033-7600.0000-1772010
Installation ID: 010345198604478950832061735004864714876985144010012165
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PTTT9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/21/2012 14:07:08
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:26:2012 18:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GFYzqaoen/IJ5pyfDnWm0YF3D9KTs4RRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HP VADER
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
DMAR
SSDT PmRef CpuPm
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPmJohn, I get the "validation tool no longer supported message" for another thing I needed to download. I solved it via the workaround link Noel gave:
Same no connection screen for me on Win 8 IE 10 & Win7 IE 9
This is confusing now... I think.
I don't need the workaround because the 1st set of links without the added genuine-validation works fine here. Both links get me to the same page. :confused2:
This is the problem child link -
https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True
Where in that would the /genuine-validation be added to make it work?
Not sure about that one. It seems microsoft have not updated their validation tool for some pages. I found the workaround helped me when downloading a different item.
The problem isn't so much the tool, as the fact that the site is linking to it by default - whereas it should be pushing the ActiveX validation instead (through IE/FF/Chrome, at least)
It's been a creeping problem - I never had any problems using IE9 32-bit until Saturday, but now I can't get anything at without playing with the links. (I have in the past had problems on FF, but Chrome was OK - haven't used it since June though)
I suspect that things may change on 26th - we'll see
It's been a creeping problem - I never had any problems using IE9 32-bit until Saturday, but now I can't get anything at without playing with the links. (I have in the past had problems on FF, but Chrome was OK - haven't used it since June though)
I suspect that things may change on 26th - we'll see
OH..... now I get it.
I can't actually get to the download because GenuineCheck.exe fails - says that version it's not supported on my system.
That makes sense to me assuming GenuineCheck.exe 1st checks the OS as I would not be installing a Vista x86 driver on my Windows 7 x64 system -
http://www.microsoft.com/en-us/download/details.aspx?id=14
IDK if it does an OS check or not or if there is perhaps a different version of GenuineCheck.exe for W7 x64....?
Isn't the problem child link the focus here? Does it come from the d/l center?
https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True
I get a completely different error page with it than GenuineCheck.exe in that Vista x86 download.
EDIT: Adding 'genuine-validation' to the Vista x86 URL does allow me to download it.
I can't remember the last time I went through the d/l center - I go to TechNet or MSDN - no issues at all.
I can't actually get to the download because GenuineCheck.exe fails - says that version it's not supported on my system.
That makes sense to me assuming GenuineCheck.exe 1st checks the OS as I would not be installing a Vista x86 driver on my Windows 7 x64 system -
http://www.microsoft.com/en-us/download/details.aspx?id=14
IDK if it does an OS check or not or if there is perhaps a different version of GenuineCheck.exe for W7 x64....?
Isn't the problem child link the focus here? Does it come from the d/l center?
https://wc.ficp.support.microsoft.com/Dashboards/Main/SelfHelpCase/Create?showReturn=True
I get a completely different error page with it than GenuineCheck.exe in that Vista x86 download.
EDIT: Adding 'genuine-validation' to the Vista x86 URL does allow me to download it.
I can't remember the last time I went through the d/l center - I go to TechNet or MSDN - no issues at all.
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