Frequent BSODs

[Shroopy]

I started driver verifier on the 29th. It doesn't seem to have found any driver errors. I have had an unusual error though, my system froze instead of crashing and I got code 133 instead of 116 (according to bluescreenview). I've attached another sysnative report that should have the dump. Apologies that some of my dumps seem to be missing, I'm not sure why they're being automatically deleted. Is there a windows setting to keep more?

 

[ubuysa]

You can disable Driver Verifier now - as long as you have used every device and every app whilst it's been enabled. As I mentioned earlier, Driver Verifier can only test drivers when they are loaded, so you have to ensure that every driver is loaded at some point by using every app/feature/device that you have. Troubleshooting is often troublesome.

Your 1st July 0x133 BSOD is one where to be 100% certain we'd need the kernel dump. However, looking at that minidump nvlddmkm.sys is referenced again, so this is most likely just a different manifestation of the same problem.

We're at the point now where you've tried two different graphics cards and two different graphics drivers and had this BSOD issue on both cards/drivers, so it's unlikely to be either of those that's at fault. You are however seeing a very large number of corrected hardware errors in the System log for the PCIe root port...

Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          02/07/2024 09:55:32
Event ID:      17
Task Category: None
Level:         Warning
Keywords:  
User:          LOCAL SERVICE
Computer:      Penny
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_4C01&SUBSYS_373317AA&REV_01
Secondary Device Name:

I think now it would be worth looking at some of your BIOS and Nvidia settings, and checking for updated drivers from Intel...

• Have you changed anything in the BIOS since you had it?
• Are the PCIe settings in the BIOS set to 'Auto' - particularly for the slot in which the graphics card is inserted?
• When you removed and replaced the graphics card did you also check that the extra power cable is securely inserted in the card and in the PSU?
• You might want to try setting the Nvidia power settings to maximum...

1. Go to NVIDIA control panel > 3D settings > Manage 3D settings.
2. Global settings > Set the power management mode to prefer maximum performance.
3. Click on Apply, close the control panel

• Download the Intel Driver & Support Assistant and run that. If it finds any available drivers then install them.
• It's also worth downloading the Intel Processor Diagnostic Tool and run that. Although this is unlikely to be a bad CPU it would be useful to check.
• You also mentioned that these BSODs seem to happen when the PC is idle, so go into your active power profile (probably Balanced), expand the Processor Power Management section, and set BOTH the minimum AND maximum processor state to be 99% (for both). This will stop the processors dropping into lower power states when idle.

See how you get on with all that. I would STRONGLY suggest that you make these changes one at a time and tests the system for a few days before moving on to the next.

 

[Shroopy]

I think changing the NVIDIA power management mode may have fixed it, I haven't had a crash for two weeks since I set it to prefer maximum performance.

 

[ubuysa]

Interesting, many thanks for letting us know.