BrianDrab
Emeritus
You are clean!!
Now, let's take a look at your other issue. Please do the following steps exactly as stated and let me know the results.
1. Click your Start button and type cmd in the search box.
2. Right click on cmd.exe that comes up and select Run as administrator.
3. You should now have a command prompt window open. The title bar should say Administrator: C:\Windows\System32\cmd.exe.
4. Type echo %windir% and then hit enter.
5. What should return in the command prompt window is C:\Windows
6. Type echo %userprofile% and then hit enter.
7. It should return C:\Users\briand <----of course your Username will be there instead of mine.
Now, let's take a look at your other issue. Please do the following steps exactly as stated and let me know the results.
1. Click your Start button and type cmd in the search box.
2. Right click on cmd.exe that comes up and select Run as administrator.
3. You should now have a command prompt window open. The title bar should say Administrator: C:\Windows\System32\cmd.exe.
4. Type echo %windir% and then hit enter.
5. What should return in the command prompt window is C:\Windows
6. Type echo %userprofile% and then hit enter.
7. It should return C:\Users\briand <----of course your Username will be there instead of mine.