[SOLVED] I keep getting blue screens

desbest said:
xilolee said:
Do you get the connection from the phone line wall jack -- phone line splitter -- rj11 cable -- modem/router? Or what?
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When the internet disconnects, I have tried using the ethernet wire to access the internet. The ethernet wire is not recognised when looking at the network adapters. Windows does not recognise it as plugged in.
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Ok (well, not ok), but did I describe quite well how your devices are connected (the modem router can give you a connection through the ethernet cable or wirelessly)?
Or do you have another type of arrangement (collocation/layout/disposal) about your connection?
 
Hence your router should be a modem router (a router with a modem inside it)...
Do you have another device or computer to try with your connection? To exclude the problem is your connection.
If you don't have it, you could ask to a friend of yours to try to connect his/her laptop to your connection.
 
Run the following (unique) command from an elevated command prompt, reboot your machine, then post the result of the Netsh-reset.txt (that should appear) on your desktop (or upload it here):

Warning
If you have set a static IP in internet protocol version 4 (tcp/ipV4) properties of your ethernet/wireless network adapter, you'll have to set it anew, after the reboot.


(echo\ && netsh interface ipv4 reset && echo\ && echo\ && netsh interface ipv6 reset && echo\ && echo\ && netsh interface tcp reset && echo\ && echo\ && netsh interface httpstunnel reset && echo\ && echo\ && netsh interface portproxy reset && echo\ && echo\ && netsh winsock reset && echo\ && echo\ && netsh winhttp reset proxy) > "c:\users\%username%\desktop\Netsh-reset.txt"
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And let us know if the command worked and if it solved the problem...
 
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(In case you don't know how to...) You can open an elevated command prompt with a right-click on windows start, click command prompt (admin).

Re-try with this command:

(echo: && netsh interface ipv4 reset && echo: && echo: && netsh interface ipv6 reset && echo: && echo: && netsh interface tcp reset && echo: && echo: && netsh interface httpstunnel reset && echo: && echo: && netsh interface portproxy reset && echo: && echo: && netsh winsock reset && echo: && echo: && netsh winhttp reset proxy) > "%userprofile%\desktop\Netsh-reset.txt"
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If it still won't work, in the command prompt type (or copy/paste) path (and press enter) and post its content (or result) here.
 
Resetting Global, OK!
Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting , failed.
Access is denied.


Resetting , OK!
Restart the computer to complete this action.
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My internet problem has got worse. Now when I go to a room which does not have my router in, the internet cuts off.
Is it a hardware issue? Should I get my wireless card replaced?
 
What firewall, antivirus, antispyware, antimalware, and so forth, are you using?
Did you try to use windows defender and firewall only, just for a test (two days?)?
Did you check the power management tab of your network adapter? (device manager, network adapters, double click your network adapter, untick the checkbox "allow the computer to turn off this device to save power")
 
Comodo internet security includes a firewall and spyshelter developed a firewall, hence I'm not sure about what spyshelter program you are using (probably the antikeylogger, but...).
Then there's also windows firewall...
 
I've just reset my computer wiping it out and my internet still cuts off and has a bad signal.


It looks like I'll have to ask my insurance to replace my wireless card.
 
I know this is an old thread but I just saw this now so I have to post this for future readers. In September or October 2018 Microsoft gave me a critical windows update, not the important or optional ones you usually get, and it removed the virus from my computer. It stopped all the blue screens, the internet constantly disconnecting or failing to detect wifi networks, and it also improved the speed. I also don't have to keep reinstalling the wifi driver every few days.

If Microsoft had to remove something from my computer to fix the problem, then in hindsight, what I think happened was that when I went to Currys/PC World in 2016 to get my laptop repaired, while the insurance (technically extended warranty) company took it off to the repair centre to get repaired with a 7 day wait, they put a virus on my computer. Looking back, it happened shortly after I got my laptop back from being repaired. As they were in close proximity of my computer and not me, it's impossible to know exactly what they did to it. But Microsoft told me that the virus they removed had a keylogger that would record my screen and website visits and give me a fake hosts file that would redirect popular websites to fake websites that looked convincing while the hosts file would look normal when opening it in Notepad.

So I have to thank Microsoft for removing the virus. Whether they patched the vulnerability for other windows users, I don't know so I can't comment on that.
 

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