IIS - 0x80073701 Error

[ugurcanonduc]

Hello,

I am trying to add a web server (IIS) feature to Windows Server 2019, I am getting error 0x80073701.

I found a similar, solved topic in the forum, but I can't figure it out. The problem is probably the KB5016623 patch.

I have attached the CBS log file, I need your help.

Uğurcan

 

[Windows Update Bot]

Hi @ugurcanonduc,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5016623

• Let me know if it says it was successful or you get the message: The update KB5016623 is not installed on this computer.