[SOLVED] KB4103718 broken (Win 7)

Here is the procmon log: Partage de gros fichier - Page de téléchargement

I hope it'll be useful, because I saw I didn't mentioned one thing: in fact, the PC reboots 2 times:
- the first time is "hand made" by the user, when the update install prompts to reboot.
- Before shutting down, Win tells it makes some configuration, then close.
- The PC restarts and then comes the message about installing updates. The progress of the installation increases, up to 96%, where it fails.
- it begins then to "rewind" the installation and... it reboots the PC
- during this second reboot, the "erasing update" messages displays anew, the PC seems stuck for a while, then comes to life again.

So, I'm not really sure of what procmon could capture, whether it's only the last reboot or if it caught both. Anyway, it's BIG!
 
softwaremaniac said:
would you be interested in the free
Win10 upgrade?
Click to expand...
Well... This PC is not mine, and it's getting old (5 years at least). I'm
not sure W10 would be efficient on it! But apart from that, I was really
thinking about reinstalling...
What is your opinion ?
 
I'm just inquiring. And 5 year old PC can handle Win10 no problems! I have three PCs that are older than that and all are running Win10 flawlessly.

We can still attempt some things, but I just wanted to know if you were interested in the upgrade.
 
Officially, yes, but it still works flawlessly.

1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Download the ISO file to your desktop.
4. Double-click on the ISO and then run the setup to try and upgrade your machine.

We want to get the ISO so that you don't have to keep downloading which can take hours.
 
OK I did get the ISO. But W7 doesn't know how to open it and I can't run the setup...
 
I'm sorry! I didn't mean to send this message and bother you with that silly question... I just downloaded WinCDemu to access the ISO and the installation is now done - The PC still updating, however. I'll keep you informed.
 
It's done. It works perfectly and, yes, you were right, there was no problem with the activation key.
That's what we should have done since the beginning, although it's not quite as satisfying as finding the real cause of the problem... :grin1:

I wanted to thank you for all the time you spent with me, for your patience, for your kindness, for your excellent English, for your in-deepth knowledge of windows' arcana.
I'll send you a private message not to take too much room on the forum.
Best regards.
 
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