[SOLVED] KB4284826 fails to install on Win7

[tundra0]

trying...

 

[tundra0]

Hmmm. will attach images

 

[tundra0]

Here

 

[Sysnative Windows Update]

Would you maybe be interested in upgrading your system to Windows 10 for free? It would likely be the fastest solution...

 

[tundra0]

If at all possible, I would like to shun Windows 10. I was the last person North of the 60th parallel to upgrade to Windows 7 from Windows 2000 (or was it Windows NT). If, some day, I am unable to any longer avoid Windows 10, I will be dragged kicking and screaming, my veins pulsing with diazepam.

Is it it too much to hope for a solution with my current configuration?

 

[Sysnative Windows Update]

Hahaha, okay, I hear you! I'll see what I can do :)

Do you recall when the issues started?

 

[tundra0]

I cannot remember accurately when this issue first surfaced. Probably three or four months ago, because some failed Security Monthly Quality Rollups disappeared when the Rollup for the subsequent month became available. I intermittently tried to find solutions and Googled everything I could think of. And then, finally, I found your site.

I also cannot think of any software or hardware that I may have installed that might have triggered this.

 

[Sysnative Windows Update]

Thank you. Please do the following so I can gather more info:


Step#1 - FRST Scan
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach it here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt to your reply.

 

[tundra0]

Here

 

[Sysnative Windows Update]

Can you please uninstall the following while we troubleshoot?

Malwarebytes
Driver Booster 5

Thank you.

 

[tundra0]

Done. Is it ok I left config and licence info for Driver Bosster?

 

[Sysnative Windows Update]

Yes, as long as the software itself has been uninstalled.

Please do the following now:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[tundra0]

Here it is

 

[Sysnative Windows Update]

Okay, can I get a screenshot of your Disk Management please?
Is this a custom built machine or an OEM?

 

[tundra0]

Here they are:

 

[tundra0]

Custom built

 

[Sysnative Windows Update]

Run Windows Repairs

1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:
    
    16 - Repair Windows Updates
    
11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

 

[tundra0]

Done.

Procedure does not exactly match your instructions, but I think I got it OK.

After the system restarted, there was one warning - see attached "Device Driver Not Install".

 

[Sysnative Windows Update]

Very interesting. Thank you for the screenshot. It really helped! Please go into your Device Manager. There should be a device with a yellow triangle. Double click it and find the Hardware ID, please post it back here:

How to Find Hardware ID: 9 Steps (with Pictures) - wikiHow

 

[tundra0]

No yellow triangle - see attached...