[SOLVED] KB4284826 fails to install on Win7

Sysnative Windows Update · Jul 6, 2018

Please see if the following helps. Run the fix and afterwards, if the fix succeeds, go ahead and try the updates. In case they fail, attach CBS.log and setupapi.dev.log.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

tundra0 · Jul 7, 2018

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-07-06 22:41:30.780
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\John\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\System32\DriverStore

Successfully created directory tree \\?\C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c.

Successfully copied file C:\Users\John\AppData\Local\niemiro\Archive\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.inf to C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.inf.
Successfully copied file C:\Users\John\AppData\Local\niemiro\Archive\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.PNF to C:\Windows\System32\DriverStore\DriverStore\FileRepository\hal.inf_amd64_neutral_232b95977cf6d84c\hal.PNF.

Successfully restored ownership for C:\Windows\System32\DriverStore
Successfully restored permissions on C:\Windows\System32\DriverStore
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2018-07-06 22:41:31.232
Script hash: SwdDFLEawgSca46DI1j1Gr2bkhLt3bAQGEt7QZ/s5vA=
----------------------EOF-----------------------

tundra0 · Jul 7, 2018

Faile at 9%

Sysnative Windows Update · Jul 8, 2018

Thanks, please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318} /s >1.txt && notepad 1.txt

4. Notepad will open showing some info. Can you copy and paste this into your next reply?

tundra0 · Jul 9, 2018

here it is

<START>

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}
Class REG_SZ Computer
ClassDesc REG_SZ @%SystemRoot%\System32\SysClass.dll,-3000
(Default) REG_SZ Computer
IconPath REG_MULTI_SZ %SystemRoot%\System32\setupapi.dll,-27
Installer32 REG_SZ SysClass.dll,ComputerClassInstaller
NoInstallClass REG_SZ 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\Properties
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\0000
ResourcePickerTags REG_SZ HAL
InfPath REG_SZ hal.inf
InfSection REG_SZ ACPI_AMD64_HAL
ProviderName REG_SZ Microsoft
DriverDateData REG_BINARY 00808CA3C594C601
DriverDate REG_SZ 6-21-2006
DriverVersion REG_SZ 6.1.7600.16385
MatchingDeviceId REG_SZ acpiapic

<END>

Sysnative Windows Update · Jul 10, 2018

I will be going on vacation as of tomorrow, so another analyst will jump in. I really would have liked to see this through.

tundra0 · Jul 11, 2018

Thanks for all of your efforts, so far. Have a great vacation.

Sysnative Windows Update · Jul 11, 2018

Thank you!

Please right-click on "ACPI x64-based PC" within Device Manager and let us know what shows in the General and Driver tabs. For example:

Also, please run the following.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply.

tundra0 · Jul 12, 2018

Here:

Sysnative Windows Update · Jul 12, 2018

Thanks. I'll review and post the next set of instructions after I get some sleep.

tundra0 · Jul 17, 2018

Hello,

Does anyone else have a suggestion?

Thanks,

Tundra

Sysnative Windows Update · Jul 17, 2018

It appears that many of us are either slammed or on holidays. I'll try reaching out again...

tundra0 · Jul 18, 2018

Ok. Thanks. I can wait patiently.

Sysnative Windows Update · Jul 29, 2018

Hello!

Thanks for your patience!

1. Right-click "ACPI x64-based PC" and choose "Update Driver Software"
2. Click "Search automatically for updated driver software"
3. Let me know if it says "The best driver software for your device is already installed" or if it says something else.
4. If it actually finds a driver, please allow it to install.

tundra0 · Jul 31, 2018

Hi,

I tried to update the device driver. A driver was found, but the publisher could not be verified. I installed anyway. The install failed. I could not start Windows until I did a Restore to before the new device driver.

Sysnative Windows Update · Jul 31, 2018

Thank you!

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the driver via Device Manager just like you have in the past, but when the publisher warning comes up, please select Don't install this driver software.
3. Stop Process Monitor as soon as you click Don't install this driver software. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

tundra0 · Jul 31, 2018

Here they are

Dropbox - 11 Logfile.PML 3.zip

Sysnative Windows Update · Aug 2, 2018

Thank you! These have been very helpful.

Please do the following:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

tundra0 · Aug 3, 2018

Here it is:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-08-03 20:33:43.131
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\John\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet001\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\0000.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet002\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet001\Enum\Root\ACPI_HAL\0000.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet002\Enum\Root\ACPI_HAL\0000.

Successfully imported registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E966

-E325-11CE-BFC1-08002BE10318}\0000.
Successfully imported registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E966

-E325-11CE-BFC1-08002BE10318}\0000.
Successfully imported registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\ACPI_HAL

\0000.
Successfully imported registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\ACPI_HAL

\0000.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet001\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\0000.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet002\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}\0000.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet002\Control\Class\{4D36E966-E325-11CE-BFC1-08002BE10318}.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet001\Enum\Root\ACPI_HAL\0000.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SYSTEM

\ControlSet002\Enum\Root\ACPI_HAL\0000.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2018-08-03 20:33:43.583
Script hash: GvXUJ7Oztqx+il5N+vYTZ907NmX8r6PysmbTs3lLymw=
----------------------EOF-----------------------

Sysnative Windows Update · Aug 3, 2018

Thank you!
Please repeat the following:

Please right-click on "ACPI x64-based PC" within Device Manager and let us know what shows in the General and Driver tabs. For example:

[SOLVED] KB4284826 fails to install on Win7

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