[SOLVED] KB4497410 not installing and WIN 7 upgrade dailing

I'm very sorry for the late reply,
Click to expand...
No problem at all.

Step 1: Update Java
Open this web page to download the latest version. Click 'Java Download' and then 'Agree and Start Free Download'.
Download the installer jxpiinstall.exe and run it.
Click Install and then Install>.
Warning: You may get a choice to install additional software and/or allow to change your browser settings. Uncheck all that!
If you get a pop-up saying "Out-of-date Java versions detected.", click Uninstall>. This will remove the outdated Java versions.

Step 2:
Download the
5c431bbd71a53-NetFxRepairTool.png
NetFxRepairTool.
Double-click the file NetFxRepairTool.exe to start the tool.
Allow it to scan your computer.
If the window Recommended changes appears, take a screenshot. Read this on how to take a screenshot.
Upload the image file to a file-sharing site such as Filedropper or SendSpace and post the downloadlink.
 
Please see the attached screenshot.

I didn't click "next" yet (the tool is still running) because I wasn't sure.
 

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I did click next. The result was screenshot 1.

I clicked "next". The result was screenshot 2.

I installed .NET Framework 4.8 The result was screenshot 3.

What should I do next?
 

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Click Finish
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
I did it, it finished without a problem, I restarted the computerm tried the update and it failed.

Then I did it again, it finished without a problem, then (without restarting) I tried the update and it failed.

I attached the cbs.log as well as the whole folder.

Thank you for your help!
 

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The CBS log looks clean. Are there other language packs installed ?
Please check Windows Update again.
When it fails take a screenshot of it and past it into your next reply.
 
I tried installied it again. It failed.
I saw that the german as well as the english (US) language pack was installed. I deinstalled the english one, restarted, tried the install again and it failed.

I attached the screenshots.
 

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Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

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Please see attached the log.
Restarted it afterwards, tried installing, failed (Code 643 (same as before)).
I also attached the cbs log.
 

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Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 

Attachments

It worked!

Well, the update doesn't pop up anymore. Even after repeated restarts. No other important updates are shown either (I think they are all installed).

Thank you so much!

In the next few days I will make a backup and then try to update to Win 10. Hopefully that works now.

If not too much work: what was the problem(s) with the computer?

I will go donate now. Thank you again!
 

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Great. 2 registry settings for the Spanish .NET Framework v4 indicates v4.7. All other language settings indicates v4.8. The Spanish settings were removed.

Thank you for the donation.
 
Thanks you for the explanation.

Can you please mark the thread as "solved"? I don't think that I have the permission for that.
 
I will mark this thread as solved.

Take care.
 
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