[SOLVED] KB4512941 - Error 0x800f0986

Please do the following and run the update again!


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

There is a discrepancy (several of them actually) between your files and the data in the registry. We have to match them up.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

The fixlog from FRST is below, and the log files from the latest fail are at: CBS.zip and 1 more file

Fix result of Farbar Recovery Scan Tool (x64) Version: 14-09-2019
Ran by UKGC (18-09-2019 08:09:28) Run:1
Running from C:\Users\UKGC\Desktop
Loaded Profiles: UKGC (Available Profiles: UKGC)
Boot Mode: Normal
==============================================
fixlist content:
*****************
CreateRestorePoint:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_10.0.18362.329_f45078fc00d4a7d1]
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_10.0.18362.329_f45078fc00d4a7d1]
"appid"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,53,74,6f,72,\
61,67,65,53,65,72,76,69,63,65,2d,44,65,70,6c,6f,79,6d,65,6e,74,2c,20,43,75,\
6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,30,\
2e,30,2e,31,38,33,36,32,2e,33,32,39,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,\
6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,\
63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,\
20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="63dfcba5cd30da218d23c4d7a10ebde2e9ca092d96d7d6ca086f8a14c25d7b11"
"p!CBS_microsoft-windows-storageservice-package~31bf3856ad364e35~am_9303bad289babf0e"=hex:70,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
53,74,6f,72,61,67,65,53,65,72,76,69,63,65,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,\
30,2e,31,38,33,36,32,2e,33,32,39,2e,34,66,61,33,37,36,64,63,64,66,34,62,37,\
35,38,35,64,33,34,66,62,37,36,31,37,30,65,62,32,39,37,38
"s!CBS_microsoft-windows-storageservice-package~31bf3856ad364e35~am_9303bad289babf0e"=hex:70,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
53,74,6f,72,61,67,65,53,65,72,76,69,63,65,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,\
30,2e,31,38,33,36,32,2e,33,32,39,2e,34,66,61,33,37,36,64,63,64,66,34,62,37,\
35,38,35,64,33,34,66,62,37,36,31,37,30,65,62,32,39,37,38
EndRegedit:
*****************
Restore point was successfully created.
========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========
The operation completed successfully.

========= End of CMD: =========
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_10.0.18362.329_f45078fc00d4a7d1 => removed successfully
Registry ====> The operation completed successfully.

==== End of Fixlog 08:09:28 ====
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

KB4515384 - that's the only update I have available. I'm currently on build 18362.295 otherwise.
 
I’m keen to try to resolve this, given your explanation of the problem and as 19H2 doesn’t seem to install either - or are we out of options?
 
Okay, let's try:

SFCFixScript.txt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.[/list]
 

Attachments

Out of curiosity, I went round the loop again in terms of SFC and DISM, and this time DISM failed with the following error (and attached logs):

Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18362.295
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run DISM again and attach CBS.log if it returns an error.
 

Attachments

I've done a full upgrade/ refresh in place, and that seems to have flushed it out and I'm now on the latest build. Thanks for your efforts on this - I really appreciate it and will make a donation shortly.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top