Laptop connected to Wi-Fi, can only browse but programs do not detect internet

To open an elevated command prompt: Go to Start, type cmd, then CTRL + SHIFT + ENTER, an elevated prompt should open.





Open an elevate command prompt and copy and paste this into it sfc /scannow hit enter and let it run, let me know the output please.
 
Microsoft Windows [Version 10.0.18363.836]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>
 
Ok, now open an elevated command prompt and run these separately.

  • Type netsh winsock reset and press Enter.
  • Type netsh int ip reset and press Enter.
  • Type netsh advfirewall reset and press Enter
  • Type ipconfig /release and press Enter.
  • Type ipconfig /renew and press Enter.
  • Type ipconfig /flushdns and press Enter.
 
Still square one, no rush, thank you for helping as much as you can, I am also going to call the ISP to check the line and maybe send a new modem
 
They said they detected some noise in the line, just slightly higher than normal, so I unplugged the modem and he "pushed" a new line/signal, it didn't make a difference to my laptop, they are sending a new modem to me, also considering a new ISP

when they test it, they say it's pretty good
 
The ISP technician came out and swapped the modem, he also checked the line/signal/set up the wifi while he was here, my laptop is still having the same problem of being able to connect to the internet and browse but programs do not

I did find something interesting during my speed tests, it'll download as normal 200-250 Mbps but when it tried the upload test it'll fail and make internet unusable (Can't even browse, the icon will switch to connected but no internet) in till I restart laptop, this happens consistently

is this something that might be relatable to why programs do not detect internet?

https://imgur.com/a/E1NzTyU
 
just normal windows defender, it's not really a big deal since I can swap network when I want to update my system and programs, just more convenient on my own network

Thank you for everything though
 
minun said:
just normal windows defender, it's not really a big deal since I can swap network when I want to update my system and programs, just more convenient on my own network

Thank you for everything though
Click to expand...
Try the repair upgrade, it will refresh and get rid of any corruption plus update you to the latest version while letting you keep your personal files and apps if you choose.
 

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