Major problems with Windows7, SFC errors, windows update black screen and disk errors

Go The Power · Aug 20, 2014

Try this one:
https://www.dropbox.com/s/y5km2vy8k81pwcs/SFCFix.zip

rajiv · Aug 20, 2014

Go The Power said:
lets fix these up:

Code:

CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.18177_none_ab9c8559b8f68f07\fontsub.dll CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.18150_none_0d41cdd2ad80020d\wmplayer.exe CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-t..nalservices-drivers_31bf3856ad364e35_6.1.7601.18186_none_530db4f154f37e63\tssecsrv.sys CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-webdavredir-mrxdav_31bf3856ad364e35_6.1.7601.18201_none_16ba01b723f877db\mrxdav.sys

SFCFix Script

SFC /SCANNOW

Download and run System Update Readiness Tool (SURT)

Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop

Go to your desktop and run KB947821

When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

Export CBS folder

Hello Go The Power,

1) So, I ran SFCFix.zip sent by you. It seems it fixed 4 out of the 5 corruptions. I ran it again but it seems it has still not fixed the 1 remaining corruption.

2) I ran SFC/ Scannow

3) I ran SURT tool, in the log file, there were many repairs and 4 corruptions relating security update for Internet Explorer 10 for Windows 7. I downloaded this update from microsoft download website and put it in the directory %systemroot%\CheckSur\packages and then re-ran SURT tool. It seems corruption related to Internet explorer 10 security update have been fixed now.

4) However, it seems still 1 corruption that you sent as part of SFCFIX.zip file is still not fixed. Not sure why.
5) I have attached CBS folder.

Thanks again for helping me out on this. :) :)

rajiv · Aug 20, 2014

So, what are the next steps other than trying to fix that 1 corruption which didn't get fix last time.

I am thinking once that is fixed, I will try to install all the windows update that are lying uninstalled and hopefully there won't be any blackscreens.

Regarding, hard disk, should I run chkdsk also, apart from running SeaTools DST for windows after a week?
Thanks again.

Go The Power · Aug 21, 2014

Hello again Rajiv,

Good work so far :)

Thats a bit odd that SURT is detecting hat file as missing...

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

rajiv · Aug 21, 2014

Go The Power said:
Hello again Rajiv,

Good work so far :)

Thats a bit odd that SURT is detecting hat file as missing...

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

Download SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.

Save any open documents and close all open windows.

On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.

Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.

SFCFix will now process the script.

Upon completion, a file should be created on your Desktop: SFCFix.txt.

Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Hello Go The Power,

Following is the result of running above

Code:

SFCFix version 2.3.0.0 by niemiro.Start time: 2014-08-21 10:12:12.056
Using .txt script file at C:\Users\rajiv\Desktop\SFCFixScript.txt [0]








FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.3.0.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2014-08-21 10:13:18.481
Script hash: Wku/lXCZdFL5V93rgsqiqCdSKBVRaqaHC7fxwicJkwo=
----------------------EOF-----------------------

After this, I ran SFC/ SCANNOW again

Oddly the result was
"Windows Resource Protection found corrupt files but was unable to fix some of them".

Go The Power · Aug 22, 2014

rajiv said:
So, what are the next steps other than trying to fix that 1 corruption which didn't get fix last time.

I am thinking once that is fixed, I will try to install all the windows update that are lying uninstalled and hopefully there won't be any blackscreens.

Regarding, hard disk, should I run chkdsk also, apart from running SeaTools DST for windows after a week?
Thanks again.

Sorry, I missed this. SeaTools should be enough to determine the health of your HDD :)

The file is not appearing on your system.

Lets try and fix this up again:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

Click on the

button => Inside the search box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

rajiv · Aug 22, 2014

Hello Go The Power,

I ran all the steps and then I rebooted my system. I deleted CBS.log file in Windir\logs\cbs\cbs.log.

After deleting cbs.log file (I deleted so that you can get a relatively clean i.e. uncluttered cbs.log file), I re-ran all the steps above to generate a fresh copy of cbs.log file:
1) Applied your SFCFix.zip fix
2) Ran SFC/ Scannow
3) Copied CBS.log file to desktop and attaching it for your reference.

Following is result of SFCFix. It says it failed to trace 1 component.

Code:

SFCFix version 2.3.0.0 by niemiro.Start time: 2014-08-23 00:50:54.600
Using .zip script file at C:\Users\rajiv\Desktop\SFCFix.zip [2]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest


Line blocked (SFCFix.txt): "C:\Users\rajiv\AppData\Local\niemiro\Archive\SFCFix.txt" C:\Windows\SFCFix.txt.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv to C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui.
WARNING: File C:\Windows\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui.
WARNING: File C:\Windows\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest to C:\Windows\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest.
WARNING: File C:\Windows\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest to C:\Windows\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest.
WARNING: File C:\Windows\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest was not backed up as that would replace the current backup.
Successfully copied file C:\Users\rajiv\AppData\Local\niemiro\Archive\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest to C:\Windows\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest.


Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8\lsasrv.dll.mui
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc\tzres.dll.mui
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc\win7_scenic-demoshort_raw.wtv
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_en-us_c3fd30027aa6a16b\FntCache.dll.mui
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381\crypt32.dll.mui
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079\authui.dll.mui
Successfully restored ownership for C:\Windows\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.18276_en-us_8d4505ebfb7a9079.manifest
Successfully restored ownership for C:\Windows\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18277_en-us_cff04c5618b6a381.manifest
Successfully restored ownership for C:\Windows\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\x86_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.18270_en-us_886a4112f511d4a8.manifest
PowerCopy:: directive completed successfully.








FileScan::
[0: 1] C:\Windows\winsxs\x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_9.4.8112.16421_en-us_aae2948effb95a30\iexplore.exe.mui 
 Expected: fUinDmbFE0/xwJY7v3g80bmXBSL8+UkyQLv/2/nO5N4=
 Expected: 9.4.8112.16421 Found: 9.0.8112.16421
Successfully traced component x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_9.4.8112.16421_en-us_aae2948effb95a30.
Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~en-US~9.4.8112.16421.Internet-Explorer-x86






[1: 2] C:\Windows\winsxs\x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_10.2.9200.16521_en-us_b41defe19d893548\iexplore.exe.mui 
 Expected: Nzpjiy3KihTamRZvy+hWpRqXmLtlc4TcLZCjWW88src= Found: 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
 Expected: 10.2.9200.16521 Found: Version number not available.
Successfully traced component x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_10.2.9200.16521_en-us_b41defe19d893548.
Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~en-US~10.2.9200.16521.Internet-Explorer-x86


 [C:\Program Files\Internet Explorer\en-US\iexplore.exe.mui]




[2: 1] C:\Windows\winsxs\x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_8.0.7601.17514_en-us_af24a2f3bab71a43\iexplore.exe.mui 
 Expected: q9yZJe0R4O8cRjpxRQcYnBU5QCyQG4muBn0R+PkU/hc=
 Expected: 8.0.7601.17514 Found: 8.0.7600.16385
Successfully traced component x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_8.0.7601.17514_en-us_af24a2f3bab71a43.
Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~x86~en-US~8.0.7601.17514.Internet-Explorer-Optional-x86
FileScan:: directive completed successfully.








Trace::
Failed to trace component Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~x86~en-US~10.2.9200.16521.Internet-Explorer-Optional-x86 with return code 1 and conditional return code ERROR_FILE_NOT_FOUND.
Trace:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.3.0.0 by niemiro has completed.
Currently storing 19 datablocks.
Finish time: 2014-08-23 00:51:47.469
Script hash: 4n1tmgn8rRfq9305GEzKzn+7EkRiWGS3ZxWfrOTaeE8=
----------------------EOF-----------------------

But, after SFC/ Scannow completed, again the message was "Windows Resource Protection found corrupt files but was unable to fix some of them". Attached is the cbs.txt file as well.

Please advise. Thanks a lot !!

Go The Power · Aug 23, 2014

hello Rajiv,

Thanks for that. The last file I was able to locate now:

Code:

[1: 2] C:\Windows\winsxs\x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_10.2.9200.16521_en-us_b41defe19d893548\iexplore.exe.mui 
 Expected: Nzpjiy3KihTamRZvy+hWpRqXmLtlc4TcLZCjWW88src= Found: 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
 Expected: 10.2.9200.16521 Found: Version number not available.
Successfully traced component x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_10.2.9200.16521_en-us_b41defe19d893548.
Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~x86~en-US~10.2.9200.16521.Internet-Explorer-x86

Same as before, please drag and drop SFCFix.zip onto SFCFix, and post the results.

Then run SFC /SCANNOW and SURT again.

Once the above has finished please run cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" and attach to this thread -> then attach C:\Windows\Logs\CBS\CheckSUR.log

hopefully this fixes the last corruption :)

Alex

rajiv · Aug 23, 2014

Go The Power said:
Same as before, please drag and drop SFCFix.zip onto SFCFix, and post the results.

Then run SFC /SCANNOW and SURT again.

Once the above has finished please run cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" and attach to this thread -> then attach C:\Windows\Logs\CBS\CheckSUR.log

hopefully this fixes the last corruption :)

Alex

Dear Alex,
Thanks so much for helping me on this :)

1) I ran SFC.zip that you sent
2) I ran SFC/Scannow......after a long time, I saw no integrity violations :)
3) I ran SURT
Following is SFCFix.txt and attached are CheckSur and cbs.txt.

Code:

SFCFix version 2.3.0.0 by niemiro.Start time: 2014-08-23 09:37:42.673
Using .zip script file at C:\Users\rajiv\Desktop\SFCFix23171040.zip [0]








PowerCopy::
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rajiv · Aug 23, 2014

Once you confirm that all corruptions are fixed, I think next step would be to run windows update ( I have 15 important updates that I have not been able to install). Because after installing and rebooting, I used to get a black screen with just a cursor and not being able to login to windows. I had to do system restore to be able to log onto windows. Do you think this should be the next step?

One additional thing - I forgot to mention for last 1.5 months, I have not been able to boot up my system in safe mode. When I run
safe-mode, after processing all the drivers, instead of booting into safe mode, I get the same black screen with a mouse cursor again. Whether I tried installing windows update or not had no effect on safe mode. I could never boot into safe mode for last 1 months. All this time, I have been able to boot into normal mode.
Thank You!

Go The Power · Aug 23, 2014

Hello Rajiv :)

Ah that look's a lot better now :)

Lets try Windows Updates and see what happens :)

One additional thing - I forgot to mention for last 1.5 months, I have not been able to boot up my system in safe mode. When I run
safe-mode, after processing all the drivers, instead of booting into safe mode, I get the same black screen with a mouse cursor again. Whether I tried installing windows update or not had no effect on safe mode. I could never boot into safe mode for last 1 months. All this time, I have been able to boot into normal mode.

Does it just freeze with the black screen and cursor? or does it boot back into 'Normal Windows' after a certain amount of time?

rajiv · Aug 25, 2014

Go The Power said:
Hello Rajiv :)

Ah that look's a lot better now :)

Lets try Windows Updates and see what happens :)

One additional thing - I forgot to mention for last 1.5 months, I have not been able to boot up my system in safe mode. When I run
safe-mode, after processing all the drivers, instead of booting into safe mode, I get the same black screen with a mouse cursor again. Whether I tried installing windows update or not had no effect on safe mode. I could never boot into safe mode for last 1 months. All this time, I have been able to boot into normal mode.

Click to expand...

Does it just freeze with the black screen and cursor? or does it boot back into 'Normal Windows' after a certain amount of time?

While booting into safe-mode, it used to freeze with a black screen and cursor. Only way to move forward at that point was to power down laptop, using power button.

But all this is history now. I have an amazing news for you! Everything is working fine now. :dance:I just completed installing all the windows updates. There was no black screen after installing windows update. I am also able to boot into safe mode now. Seems all these issues were being caused by windows files corruptions.

Solve the underlying disease and all the symptoms of problems will disappear!!!

THANK YOU SO MUCH ...YOU HAVE BEEN VERY HELPFUL AND PATIENT IN SOLVING ALL THESE PROBLEMS. I highly appreciate this forum and the committed people associated with it.

Just regarding my hard disk -- I think I will just run SeaTools DST for widows this weekend and will report what I see.

Go The Power · Aug 25, 2014

Hello Rajiv,

That is fantastic news, and you are more than welcome :) Its always nice to hear that the system has been fixed up.

Hopefully on the weekend when you run SeaTools nothing bad appears.

Alex

Major problems with Windows7, SFC errors, windows update black screen and disk errors

Go The Power

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