[SOLVED] Many persistent Windows Update failed installs, I've tried everything,Win7 SP1 64-bit

foyle · Jun 28, 2018

KB2952664 was successful!

Sysnative Windows Update · Jun 28, 2018

Okay, can you please list the updates that remain and let me know if there is an important update we haven't tried yet?

foyle · Jun 28, 2018

Just to confirm, these are the 3 updates that WU still wants to install:
KB3139398
KB3181988
KB4284826

Sysnative Windows Update · Jun 28, 2018

Excellent. Please attempt KB3181988 and attach CBS.log + setupapi.dev.log. after it fails.

foyle · Jun 28, 2018

Here you go:

CBS.zip - Google Drive

setupapi.dev.log - Google Drive

Sysnative Windows Update · Jun 28, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

foyle · Jun 28, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-28 16:51:15.745
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Greg\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbccgp.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbhub.sys

Successfully copied file C:\Users\Greg\AppData\Local\niemiro\Archive\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf to C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf.
Successfully copied file C:\Users\Greg\AppData\Local\niemiro\Archive\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbccgp.sys to C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbccgp.sys.
Successfully copied file C:\Users\Greg\AppData\Local\niemiro\Archive\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbhub.sys to C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbhub.sys.

Successfully restored ownership for C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbccgp.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbccgp.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbhub.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usbhub.sys
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2018-06-28 16:51:16.455
Script hash: 2NQFhKLbFXRLJ+5f8nH+Ibscx2dWSaN+9mEHJur0vTg=
----------------------EOF-----------------------

Sysnative Windows Update · Jun 28, 2018

Please attempt KB3181988 and attach CBS.log + setupapi.dev.log. after it fails.

foyle · Jun 28, 2018

CBS.log - Google Drive

setupapi.dev.log - Google Drive

Sysnative Windows Update · Jun 28, 2018

Can you run SURT and attach CheckSUR.log please?

foyle · Jun 28, 2018

CheckSUR.log was short but sweet:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-06-28 18:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 644
 No errors detected

Sysnative Windows Update · Jun 28, 2018

Please try booting into Clean Boot mode and attempt the same update again.

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

foyle · Jun 28, 2018

Sorry it took so long, I got called away.

KB3181988 still failed:

CBS.zip - Google Drive

setupapi.dev.log - Google Drive

Sysnative Windows Update · Jun 28, 2018

Try creating a new user account give it Admin privileges, log on and attempt the update from that account.

foyle · Jun 28, 2018

KB3181988 still failed under the new admin user. Please let me know if/when I can delete that new user.

CBS.zip - Google Drive

setupapi.dev.log - Google Drive

Sysnative Windows Update · Jun 29, 2018

Yes, you can delete the test user now.
I guess we'll have to go the hard way.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

foyle · Jun 29, 2018

Fix result of Farbar Recovery Scan Tool (x64) Version: 20.06.2018
Ran by Greg (29-06-2018 11:51:59) Run:1
Running from C:\Users\Greg\Desktop
Loaded Profiles: Greg (Available Profiles: Greg)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_8b3e07e01c1828b1
*****************

Restore point was successfully created.
"C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_8b3e07e01c1828b1" => not found

==== End of Fixlog 11:52:23 ====

Sysnative Windows Update · Jun 29, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

foyle · Jun 29, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-29 12:50:51.675
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Greg\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7600.16385_none_26ed589d28235a16\usb.inf
 Expected: fj7pZTGw8yg5Sq3LG9V5r1R+UqWZ33wvMVLsBlTJpJ4=
 Expected: 6.1.7600.16385 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7600.16385_none_26ed589d28235a16 with return code -2.



[1: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7600.16788_none_26f0611328209ab7\usb.inf
 Expected: Pcsrl5990V3845qu1Y/0GXpfojEtFYWHxvWV8t3eusQ=
 Expected: 6.1.7600.16788 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7600.16788_none_26f0611328209ab7 with return code -2.



[2: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7600.20934_none_27ac0e3841194697\usb.inf
 Expected: Jq0I1MRkyf+RFxmFuSofShNxJRjvI0yfK1qlpBI2w8U=
 Expected: 6.1.7600.20934 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7600.20934_none_27ac0e3841194697 with return code -2.



[3: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5\usb.inf
 Expected: ltH2h6r4SiX9xAVQhjU9vO04nrTddzTcmJBEALbUaeo=
 Expected: 6.1.7601.17586 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_153b489118ee37b8\usb.inf]


[4: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_294f893c3e722a54\usb.inf
 Expected: QhMemJ9QWj82kwIWPftjIdnSwor2z87x/S+rNNEsDEA=
 Expected: 6.1.7601.21692 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_294f893c3e722a54 with return code -2.



[5: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50\usb.inf
 Expected: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
 Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_42d7284868af1f40\usb.inf]


[6: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893\usb.inf
 Expected: RnwCLHfKablmOIv+XhSapgiGNEpzdg70thExHGQt2yI=
 Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893 with return code -2.



[7: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0\usb.inf
 Expected: b568cnEeNzBGO2ghkOM/YfyrWsrTxKXUPqC92weJKX0=
 Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\usb.inf]


[8: 1] C:\Windows\inf\usb.inf
File is untraceable.
 Found: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
 Version number not available.
Trace not available.



[9: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf
 Expected: F/be4V9Wr7KxDkAUVe3q3Lmxq59fPD5jBpP/MrFtc2U=
 Expected: 6.1.7601.23529 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39 with return code -2.



[10: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23913_none_29a6e1083e308eda\usb.inf
 Expected: ydhyCXMhIUrdIaAvubu15ALIRvSddvGhq5z2+DPgvjY=
 Expected: 6.1.7601.23913 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23913_none_29a6e1083e308eda with return code -2.



[11: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
 Expected: yiILrbSLQN9w3mV3szNtujd/pNvcUueWpYP08llqSkg=
 Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc with return code -2.



[12: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23529_none_29a20b403e334e39\usb.inf
File is untraceable.
 Found: F/be4V9Wr7KxDkAUVe3q3Lmxq59fPD5jBpP/MrFtc2U=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2018-06-29 12:51:05.345
Script hash: w6u2hSjF8YoS/1xD+pG2wLTeUiIaCJDEXe5d8s7ztWI=
----------------------EOF-----------------------

Sysnative Windows Update · Jun 29, 2018

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

[SOLVED] Many persistent Windows Update failed installs, I've tried everything,Win7 SP1 64-bit

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