missing/corrupted dlls on win 7

I

iggy555

Member
Joined
Feb 6, 2022
Posts
10
Hi there hoping for some help.
Getting missing dll/api warning when trying to run things.
SFC/scannow did not find any integrity violations.
DISM restorehealth returned error msg and failed to fix.

DL your sfcfix.exe and ran it but it failed to fix my issue hence this post
CBS log attached.
many thanks in advance guys.

edit its really big so providng upload via link( not encouraging ha!)

CBS.zip
 
Hello and welcome,

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or One Drive or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Is AVG still installed and if so, which version ?
 
AVG full protection
Software version: 21.11.3215 (build 21.11.6809.439)

_ so yes still installed

Thanks.
 
Export registry as hive
  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator.
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*).
  6. Name this file Winners (with no file extension) and save it to your Desktop.
  7. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  8. Attach the .ZIP file to your next post.
  9. If the file is too large to upload here, please upload to WeTransfer and just provide the link here.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code: 
sfc /scannow
Wait for this to finish before you continue

Code: 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 

Attachments

Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
Run the command SFC /SCANNOW in a elevated command prompt.
When completed post a screenshot of the result.
 
Great, no issues found.
Do you notice any remaining issues on this machine ?
 
I'm still have the same issue Peter- screenshot of the type of error I am getting
SFC is not fixing this , nor was DISM restore health command( my original reasons for coming here)

I also got a BSOD critical error last night ( Event 41)

Cheers.
 

Attachments

  • dll error - Copy.png
    dll error - Copy.png
    72.6 KB · Views: 1
The screenshot does not show the program you're trying to start.
Please do following:

FRST Scan:
  1. Right-click on FRST64.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
    Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  2. Press the Scan button.
  3. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  4. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Uninstall all 4 AVG products. Reboot the machine when prompted to do so.
Does that fix the error messages as posted in message #15 ?
 
Thanks Peter,
Yes- I still got that error after uninstalling all avg and rebooting
It is Wickr.me app that is ausing this issue- I used it in the past with no propblem but this version maybe optimised for Windows 10/ 11.
 
Uninstall the Wickr.me app too.
If the issue persist, perform a new scan with FRST64.exe and attach the files FRST.txt and Addition.txt.
 
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