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[SOLVED] MSCONFIG problem

Unfortunately, removing the security products didn't help. There is still an internet connectivity issue (which makes little sense given that
I can actually connect enough to log in). However, many other people have the same issue based on web searches and no single solution
is present that I've found.

I appreciate the help & advice - especially clearing up any SFC related issues.
 
Okay. Then we can rule-out the installed security programs.
If you want to quit then that is fine.
If not, please perform following.

MiniToolBox Scan:
  • Download
    51e15692b05a4-MiniToolbox.PNG
    MiniToolBox and save the file on your desktop.
  • Note: Save all your work and close all programs!
  • Rightclick "MiniToolBox" and select "Run as administrator".
  • If you see the startup message "Are you sure you want to continue?" select Yes.
  • Put a checkmark at Select All.
  • Click "Go".
  • When the scan is finished a log file with the name "MTB.txt" will appear on your desktop.
  • Attach this log file to your next reply.
 
I got a couple suggestions from Bethesda about possible file locations being wrong;
it didn't help, but at least they're now addressing the actual error code instead of just
asking generic stuff.

I'm willing to continue looking at anything you might suggest - I just want to be respectful
of your time. Me getting a cleaner machine in the end is still valuable even if the game won't
ever work right.

I'm attaching MTB.txt
 

Attachments

Okay. I suggest you follow the suggestions from Bethesda first.
If that doesn't help or the issue has been solved please reply in this thread.
 
Bethesda has given up - they can't offer any other suggestions. Unfortunately, based on poking around on the web,
many people have this problem and can't resolve it. It's sad because with the actual error code in hand, they should
be able to walk through specific issue(s) that result in this specific code being displayed.

I know there is still an issue with this machine (MSCONFIG problem)
but we worked that through to the point where further fixing seemed too risky to me. However, this is an issue with
MSCONFIG and the boot process, and the machine still boots quickly and w/o issues. As I have no other troubles at all
with the computer, and my current problem is just this one game (nothing else acting strangely), I think it's time to give up.

However, if you have any other ideas that might be worth examining, I'd be up for that. I just don't want to waste
your time on something that probably has no realistic means of fixing easily.

THANK YOU!
 
Ok. We can have a look.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Uninstall "Microsoft VC9 runtime libraries".

What happens when you start MSCONFIG ?
Does it open ?
 
VC9 Runtime libraries are now uninstalled.

MSCONFIG opens, but any changes (e.g., selective startup) result in:

1675713086222.png

Thanks, Microsoft, for not telling us which path/file they are trying to get to.
 
Open MSCONFIG. Provide a screenshot of the tab "General" and "Boot".
 
Sorry for the delay.

Collect Services Information:
1. Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator.
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt"
4. After the command runs there will be a file on your desktop named services.txt.
5. Attach this file to your next reply.
 
I'm not sure if this is an issue or not... the wmic command didn't work; I found out it was due to this:

c:\>type %USERPROFILE%
Access is denied.

That's with the cmd window "run as administrator".

I re-ran wmic, dumped directly to C:, the services.txt result is attached.
 

Attachments

the wmic command didn't work; I found out it was due to this:

c:\>type %USERPROFILE%
Access is denied.
Click to expand...
You cannot use the command TYPE to view the value of a system variable. TYPE can only be used to view the content of a file.
Use this command instead: echo %USERPROFILE%

Step 1:
Do you still use "National Instruments Software" ? Some of its services are disabled.
Do you still use "Acronis True Image 2015" ? Some of its services are also disabled.

Step 2:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

You cannot use the command TYPE to view the value of a system variable

::headslap:: I knew that. Totally was not even trying to think when I typed that.

Do you still use "National Instruments Software" ? Some of its services are disabled.

I still need it to support a customer project; however it's a resource hog even when not used,
so I keep it disabled until I need it.

Do you still use "Acronis True Image 2015" ? Some of its services are also disabled.

Similar; I keep it disabled until I do quarterly backups.

fixlog.txt attached
 

Attachments

Any improvement with MSCONFIG after this fix ?
 
Open an elevated commandprompt.
Copy and paste the following into the command-prompt and hit enter.
bcdedit /enum > "%USERPROFILE%\desktop\bcdenum.txt"
After the command runs there will be a file on your desktop named bcdenum.txt.
Attach this file to your next reply.
 

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