Multiple issues with Windows update

I am really sorry! I will be with you tomorrow. I need to rethink this one and work out where I was before. If you have not heard from me within 24 hours please send me a PM

Alex
 
SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.
Windows Update Log

  1. Click on the Start button -> Inside the search box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  2. Please go to your desktop and attach WindowsUpdate.txt to your next post
Export CBS folder

  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
  8. Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"
  9. Attach this to your next post please.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
There is a missing registry key that is causing SFC to fail.

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log
 
C:\Windows\Logs\CBS\CheckSUR.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-18 07:20


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1072
No errors detected


C:\Windows\Logs\CBS\CheckSUR.persist.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-16 22:47


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI F Mark Missing 0x00000002 f!conhost.exe amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.17625_none_d277ff0418c08263
(fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.17625_none_d277ff0418c08263\f!conhost.exe: conhost.exe


Summary:
Seconds executed: 906
Found 1 errors
Fixed 1 errors
CSI F Mark Missing Total count: 1
Fixed: CSI F Mark Missing. Total count: 1




=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-18 07:20


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1072
No errors detected
 
Dam SURT was no help!

The issue is with this key:
Code: 
2015-05-13 23:37:03, Error                 CSI    00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #1792221# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xefe410->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[164]"\Registry\Machine\[COLOR="#FF0000"]Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6[/COLOR]"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 15722456 (0x00efe7d8))[gle=0xd0000034]
2015-05-13 23:37:03, Error                 CSI    00000006@2015/5/14:04:37:03.834 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file SideBySide (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive
 
PowersShell ACL

  • Click Start -> Inside the search field search for Powershell.exe
  • Press Enter
  • Inside the PowerShell windows copy the following command
    get-acl "HKLM:\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6" | fl >2
  • Press Enter
  • Type in notepad 2
  • Press Enter
  • Please post the contents of the notepad file back into this thread.
 
When I paste that into Powershell, I get an error message and a blank notepad file. See attached file called "Powershell error".
When I go to regedit to try to find that registry entry, I can see it listed but it gives an error when you click on it. See attached file called "Regedit error"
Please advise. Thanks!


Powershell error.JPGRegedit error.JPG
 
Can you please right click on the above key -> Permissions -> Advanced -> Please post a screenshot of this screen and post back here.
 
Something is definitely wrong with this key

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
  3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
    Code: 
    ::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6]
  4. Click on File -> Save. Close out of SFCFixScript.txt.
  5. Save any open documents and close all open windows.
  6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  8. SFCFix will now process the script.
  9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 
Code: 
SFCFix version 2.4.3.0 by niemiro.Start time: 2015-05-26 09:30:04.175
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Revett\Desktop\SFCFixScript.txt.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners.


Successfully deleted registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6.


Failed to find stored datablock for registry key -HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-05-26 09:30:04.285
Script hash: Jg51Ig3JsHR0nEn7vP2tsP5pQUlrSeSxLyq321XRazQ=
----------------------EOF-----------------------
 
Same issue as before:

When I tried to run the SFC /SCANNOW, I keep getting a message that says "Windows Resource Protection Could not Perform Requested Operation"
 
Go The Power said:
I think its time for a repair install of windows.
Click to expand...

I tried again after trying some other things and finally got it to to delete that registry entry. Here is what the file says:

Code: 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-09 21:31:14.428
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Revett\Desktop\SFCFixScript.txt.txt [1]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners.


Successfully deleted registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-o..sc-style-rectangles_31bf3856ad364e35_none_u83c89ce4a74deb6.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2015-06-09 21:31:14.471
Script hash: Jg51Ig3JsHR0nEn7vP2tsP5pQUlrSeSxLyq321XRazQ=
----------------------EOF-----------------------

This time, SFC /SCANNOW ran and completed!

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.


C:\Windows\system32>sfc /scannow


Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log


C:\Windows\system32>


Here are the files you requested last time, but this time the SFC /SCANNOW worked....please advise of next steps. Thanks!

View attachment CBS_Kaldak_06092015.zip
View attachment WindowsUpdate.txt
 
We made progress :)

Not sure if you got my message but I have been very flat out with work and studying for a SAP certificate.

What error message are you getting when you try Windows updates now?
 
I am back to the beginning where it is two specific updates, KB3058515 and the IE 11 update. I have attached screen shots. Thanks!

Win Update.JPG
Win Upd Errors.JPG
 
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