[SOLVED] Multiple Windows Updates failing - Windows 7 Pro 64-bit

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Try to install KB3110329 only and report the result.
If it fails attach the zipped cbs.log to your next reply.
 

Attachments

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following commands into it, then press enter after each.
    wusa /uninstall /KB:3078667
    wusa /uninstall /KB:3080079
    wusa /uninstall /KB:3080149
    wusa /uninstall /KB:3102429
  4. Let me know if it says it was successful or if there are any errors.
 
Received a message for all 4 updates stating that they are not installed on the computer.
 
FRST Registry Search
  1. Click your Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB3078667;KB3080079;KB3080149;KB3102429 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Peter, I want to thank you immensely for the assistance you have provided us. We truly, truly appreciate your efforts in helping us get this resolved. Unfortunately, due to the nature of the issue and the unexpected length of time the is issue is taking to correct, we have decided to start completely fresh this summer with a new installation of Windows. Again, you have been incredibly helpful and we truly appreciate what you have done for us. On behalf of the Computer Support Group, THANK YOU!!!
 
No problem, it is your computer so you can do whatever you want.
This thread will be closed.

Take care.
 
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