[SOLVED] Need help with Windows 2016 update rolling back (KB5052006)

zaurb

zaurb

Member
Joined
May 10, 2024
Posts
16
Hello,

I'm trying to apply February 2025 CU but after reboot it rolls back to a previous state, no patches applied. I'm installing KB5052006.

Steps I have tried.
1) sfc /scannow
2) Dism /Online /Cleanup-Image /RestoreHealth /source:wim:D:\sources\install.wim:2 /limitaccess [to try to repair from install.wim. This accomplishes at 100% but nothing repaired]
3) Tried to patch from clean boot.

Nothing worked.
Pls, help. Thank you

--------------------------------------------------------------------------------
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios

----------------------------------------------------------------------------------------------------
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.7426

[===========================86.1%================= ]
Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Hi @zaurb,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2025-03-04 18:55:39.578
Microsoft Windows Server 10 Build 14393 - amd64
Using .zip script file at C:\Users\503330166Adm\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_10.0.14393.7785_none_e2c7ceb0b849bd8b\Disk Cleanup.lnk

Successfully copied file C:\Users\503330166Adm\AppData\Local\niemiro\Archive\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_10.0.14393.7785_none_e2c7ceb0b849bd8b\Disk Cleanup.lnk to C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_10.0.14393.7785_none_e2c7ceb0b849bd8b\Disk Cleanup.lnk.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_10.0.14393.7785_none_e2c7ceb0b849bd8b\Disk Cleanup.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_10.0.14393.7785_none_e2c7ceb0b849bd8b\Disk Cleanup.lnk
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2025-03-04 18:55:41.690
Script hash: eR4vrH0GbqNPHp64orb3NiZKQgj6gfUfgSBEXUabhjc=
----------------------EOF-----------------------
 
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
 
Great. try to install KB5052006 again.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
Hi,

Yes, unfortunately update failed. Rolled back after reaching 65% after reboot.
I have attached a CBS log. Thank you.
 

Attachments

Restart the machine.
Run the command Dism /Online /Cleanup-Image /RestoreHealth in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.7426

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
 
I have tried to install KB5052006 upon successful result of Dism /Online /Cleanup-Image /RestoreHealth and reboot of the VM but it again rolled back the update :(
 
Provide a fresh copy of the file C:\Windows\Logs\CBS\cbs.log.
 
Step 1:
Is a program installed related to Qualys ?

Step 2:
1. Right-click the Start button and click Command Prompt (administrator).
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
dir /ah C:\Users\503106331\NTUSER.DAT > "%USERPROFILE%\desktop\dirlist.txt"
4. After the command runs there will be a file on your desktop named dirlist.txt.
5. Attach this file to your next reply.
 
Registry Export:
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach this file to a PM as it may contain private information.
 

Attachments

There might be a problem with the user TEMP.AVIODOM.000
Do you recognize it and is it okay if we delete it ?
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

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