Problem installing Windowws 7 SP1

[denismcapple]

Win 7 Pro

 

[BrianDrab]

When you are attempting to install SP1, are you doing this through Windows Update? If so, can you download Windows 7 SP1 and save this to your desktop. Then try installing form this downloaded file.

 

[denismcapple]

Im not using Windows Update - Im using the file "windows6.1-KB976932-X64.exe" to do the update.

Thanks

 

[BrianDrab]

OK, good. Please do the following then.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[denismcapple]

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-22 22:48:32.697
Microsoft Windows 7  - amd64
Using .zip script file at C:\Users\Philip\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Sysnative

Successfully created directory tree \\?\C:\Windows\Sysnative\Packages.

Successfully copied file C:\Users\Philip\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.cat to C:\Windows\System32\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.cat.
Successfully copied file C:\Users\Philip\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum to C:\Windows\System32\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum.

Successfully restored ownership for C:\Windows\Sysnative
Successfully restored permissions on C:\Windows\Sysnative
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-07-22 22:48:37.518
Script hash: zXI6Yp/mgbeCttwS/Y9zzsjlAGroCZ/g5oy8dJZGXv4=
----------------------EOF-----------------------

 

[denismcapple]

I am trying the SP1 Install again now - Will report the result shortly.

Thanks!

 

[BrianDrab]

OK. Please post the CBS.log if it fails. We're narrowing it down I think.

 

[BrianDrab]

Also, if it fails please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[denismcapple]

It did fail, attached is the CBS.LOG (zipped)

I have now run your second script (SFCScript.txt) and the output is as below.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-22 23:38:28.422
Microsoft Windows 7  - amd64
Using .txt script file at C:\Users\Philip\Downloads\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-b..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_cfca0194ff453bb0.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_cfca0194ff453bb0.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-b..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_cfca0194ff453bb0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_cfca0194ff453bb0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive completed successfully.




FileScan::
[0: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat
File is untraceable.
 Found: sBtDVcnj4bCB3MrE9DU8jc8Lsea1ivT/a3+zcsvyZ0s=
 Version number not available.
Trace not available.



[1: 1] C:\Windows\servicing\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat
File is untraceable.
 Found: sBtDVcnj4bCB3MrE9DU8jc8Lsea1ivT/a3+zcsvyZ0s=
 Version number not available.
Trace not available.



[2: 1] C:\Windows\servicing\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum
File is untraceable.
 Found: Ln0uGvUE53Rk+fg8NKfjQfGgicX81wVN+IAntHE+g+E=
 Version number not available.
Trace not available.



[3: 1] C:\Windows\System32\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.cat
File is untraceable.
 Found: KkKBp0V7o4wEpEaFl7JoYnsFjm1hoEaxB2/eXOical4=
 Version number not available.
Trace not available.



[4: 1] C:\Windows\System32\Packages\Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum
File is untraceable.
 Found: TC4AmQ3rGfXUNUPTxc1elY96dDBZvALa85dLGszjntA=
 Version number not available.
Trace not available.



[5: 1] C:\Windows\SoftwareDistribution\Download\b8a7201eeb2c276ea5b615a7652ab2a0\microsoft-windows-branding-ultimate-client-package~31bf3856ad364e35~amd64~en-us~6.1.7601.17514.cat
File is untraceable.
 Found: 5RpZjCMcqIhoidy6qkCualDcOuDIAsB4AZdEwLRjb/U=
 Version number not available.
Trace not available.



[6: 1] C:\Windows\SoftwareDistribution\Download\b8a7201eeb2c276ea5b615a7652ab2a0\microsoft-windows-branding-ultimate-client-package~31bf3856ad364e35~amd64~en-us~6.1.7601.17514.mum
File is untraceable.
 Found: eNjBw1qjCBcuMMYqUCm5KKsC9/ZKsuRQppHnduvTXj4=
 Version number not available.
Trace not available.



[7: 1] C:\Windows\SoftwareDistribution\Download\b8a7201eeb2c276ea5b615a7652ab2a0\microsoft-windows-branding-ultimate-client-package~31bf3856ad364e35~amd64~~6.1.7601.17514.cat
File is untraceable.
 Found: k7jSSiAG8Ep/JWzQzBRNqeoaKlyKfnJSyuL11KWJ1Iw=
 Version number not available.
Trace not available.



[8: 1] C:\Windows\SoftwareDistribution\Download\b8a7201eeb2c276ea5b615a7652ab2a0\microsoft-windows-branding-ultimate-client-package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum
File is untraceable.
 Found: h5F8d639FxkvyH53L0dAuqCbX5hFhkdemDwguUBn7HY=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2015-07-22 23:38:35.230
Script hash: SfJkdhW9csCUGxWHUXu7DvmdFB9auycIsRiOCFBigsU=
----------------------EOF-----------------------

I will attempt to install SP1 again and let you know the result.

Thanks

 

[denismcapple]

Sorry forgot to attach in previous post. Attached now.

 

[BrianDrab]

I will attempt to install SP1 again and let you know the result.

I didn't want you to attempt this yet. But since you started, yes please let me know and also provide a new CBS.log.

 

[denismcapple]

Ah - Sorry about that, jumped the gun a little there. I'll let you know the result, its been going about 10-15 minutes now so should end soon.

 

[denismcapple]

Hi Brian,

It failed again, latest CBS.log is attached.

Thanks!
Denis

 

[BrianDrab]

Thanks. OK, that seemed to get past the first error. Now we are on the following one.

2015-07-23 07:23:30, Error                 CSI    0000021d (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #1041686# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-TerminalServices-RemoteApplications-Client-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [139]"Microsoft-Windows-TerminalServices-RemoteApplications-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.TSRemoteApplicationsClient", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2015-07-23 07:23:30, Info                  CBS    [COLOR=#ff0000]Failed to pin deployment [/COLOR]while resolving Update: TSRemoteApplicationsClient from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 07:23:30, Info                  CBS    Failed to resolve item[0] in Package: [COLOR=#ff0000]Microsoft-Windows-TerminalServices-RemoteApplications-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514[/COLOR], Update: TSRemoteApplicationsClient [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 07:23:30, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 07:23:30, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-TerminalServices-RemoteApplications-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

So I'm thinking your machine is in a partially installed state as far as SP1 goes. Can you please try the following?

Attempt to Uninstall Package
1. Click your Start button and type cmd in the Search box.
2. Right-click on cmd.exe that shows up in the search results and choose Run as administrator. Allow if prompted.
3. You will now be at a black command-prompt screen.
4. Copy/Paste the following into the command-prompt window. Note: To paste, right-click in the command-prompt window and choose paste.
dism /online /remove-package /packagenameackage_for_KB976932~31bf3856ad364e35~amd64~~6.1.0.17514

5. Let me know the results of this command.

 

[denismcapple]

Hi Brian,

The command didnt really run as expected.

C:\Users\Philip>dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.0.17514

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7600.16385

An error occurred trying to open - Package_for_KB976932~31bf3856ad364e35~amd64~~
6.1.0.17514 Error: 0x800f0805
The specified package is not valid Windows package.

Error: 0x800f0805

The specified package is not valid Windows package.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Users\Philip>

 

[BrianDrab]

OK, thanks. Please do the following. Then try installing SP1 again and provide the CBS.log if it fails.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[denismcapple]

Failed again - New Error this time tho! CBS.LOG attached and screenshot of new error.

Thanks so much for your continued efforts with this!

 

[BrianDrab]

Let's see if we can get past this error now. Please do the following. Then try installing SP1 again and provide the CBS.log if it fails.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[denismcapple]

Failed again, original error again. CBS attached.

 

[BrianDrab]

Same error but different package which means the fix I provided allowed the installer to go further.

2015-07-23 21:18:21, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-TerminalServices-UsbRedirector-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: TSUsbRdirector, PinDeployment: amd64_microsoft-windows-t..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_6ebe90c92ad27b51
2015-07-23 21:18:21, Error                 CSI    000001bb@2015/7/23:20:18:21.770 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2015-07-23 21:18:22, Error                 CSI    000001bc (F) STATUS_SXS_ASSEMBLY_MISSING #605203# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2015-07-23 21:18:22, Error                 CSI    000001bd (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #605088# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-TerminalServices-UsbRedirector-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [115]"Microsoft-Windows-TerminalServices-UsbRedirector-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.TSUsbRdirector", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2015-07-23 21:18:23, Info                  CBS    [COLOR=#ff0000]Failed to pin deployment while resolving Update: TSUsbRdirector[/COLOR] from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 21:18:23, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-TerminalServices-UsbRedirector-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: TSUsbRdirector [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 21:18:23, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2015-07-23 21:18:23, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-TerminalServices-UsbRedirector-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

So let me prepare another fix and see if the installer gets past this one. Then at least I'll have a direction or approach. I'll be back shortly.