[SOLVED] Problem with KB5030214 fails 0x80073712 SFC & DISM passes

[snooffy]

SFCFix passed, DISM failed this time.

C:\Users\Administrator>DISM /online /cleanup-image /RestoreHealth


Deployment Image Servicing and Management tool
Version: 10.0.17763.3406


Image Version: 10.0.17763.4499


[==========================100.0%==========================]
Error: 0x800f0954


DISM failed. No operation was performed.
For more information, review the log file.


The DISM log file can be found at C:\windows\Logs\DISM\dism.log


C:\Users\Administrator>

 

[Maxstar]

And the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[snooffy]

Error 0x8007371b this time, logs attached.

 

[Maxstar]

Export SBS (SideBySide) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file SideBySide (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[snooffy]

Here it is.

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[snooffy]

Hello Maxstar,

I was away for a couple of days, today I applied your latest fix and the update finally installed. Thanks a lot for your help!




Any advice how to prevent this happening? We are not removing/ installing windows components on this server, it runs as it is, only thing we do, is the patches every month. I would like to be able to prevent these issues happening. Would you have an advice?

 

[Maxstar]

Hi,

You're welcome. Glad to hear the update installed without any issues this time.

There are several reasons for these kind of corruptions, like system crashes, harddrive and/or memory corruptions. But it is difficult to ascertain what the exact cause was. If this is a physical server I would start with a memory test and an HDD health check.

 

[snooffy]

Thanks again, will do!

 

[Maxstar]

You're welcome. I will mark this thread as solved then...