[SOLVED] Problem with Updating Windows 7 x64 to Windows 10

Manumts

Active member
Joined
Jul 21, 2023
Posts
42
Hi All,
First of all, i'm not english, so i'm sorry for butchering your language ^^.
I have a Windows 7 x64 and i try to upgrade to windows 10. I tried several things but wasn't successfull.
With SURT Tool i get those lines above:

Can you please help me to repare those errors ?

Thx :)

"""
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2023-07-21 13:14

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.mum Expected file name Package_1_for_KB3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.cat

Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft-Windows-Embedded-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0n0.0.0 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect Failed to open store sub key

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 WSHTCPIP.DLL amd64_microsoft-windows-winsock-helper-tcpip_31bf3856ad364e35_6.1.7600.16385_none_27a7f7694b388c01
(f) CSI Payload File Missing 0x00000000 apircl.dll x86_microsoft-windows-help-storagelayer_31bf3856ad364e35_6.1.7600.16385_none_de737c19662130e7
(f) CSI Payload File Missing 0x00000000 win32spl.dll wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.17514_none_a1edea7abbea502e
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18665_none_b26b1bf8a7f487b8.manifest wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18665_none_b26b1bf8a7f487b8
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.23392_none_0a9197014931b26c.manifest amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.23392_none_0a9197014931b26c
(f) CSI Payload File Missing 0x00000000 aero_nwse.cur amd64_microsoft-windows-shell-cursors_31bf3856ad364e35_6.1.7600.16385_none_a72c807474764763
(f) CSI Payload File Missing 0x00000000 Help.format.ps1xml wow64_microsoft-windows-powershell_31bf3856ad364e35_6.1.7601.17514_none_65ab62a5f1bba14b
(f) CSI Payload File Missing 0x00000000 Help.format.ps1xml amd64_microsoft-windows-powershell_31bf3856ad364e35_6.1.7601.17514_none_5b56b853bd5adf50
(f) CSI Payload File Missing 0x00000000 jsproxy.dll x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.18163_none_884651a7fe675e08
(f) CSI Payload File Missing 0x00000000 wininet.dll x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.18163_none_884651a7fe675e08
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18869_none_1484387e64560774
(f) CSI Payload File Missing 0x00000000 artui4.h1s amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238
(f) CSI Payload File Missing 0x00000000 sqmapi.dll x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.18738_none_cdbcb635e94c582b
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.23142_none_151c4d237d69ee64
(f) CSI Payload File Missing 0x00000000 csrr.rs amd64_microsoft-windows-p..-gameratingssystems_31bf3856ad364e35_6.1.7601.22183_none_8847f74e1e54bae3

Summary:
Seconds executed: 275
Found 18 errors
CSI Manifest Missing Total count: 2
CSI Payload File Missing Total count: 13
CBS MUM Corrupt Total count: 1
CBS Catalog Missing Total count: 1
CBS Registry Error Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18665_none_b26b1bf8a7f487b8.manifest
winsxs\manifests\amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.23392_none_0a9197014931b26c.manifest
servicing\packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_1_for_KB3121461~31bf3856a⁤364e35~amd64~~6.1.1.2.cat

"""
 
Last edited by a moderator:
I didn't read the sub "windows update forum posting instructions" so I update with :

1_ I can't realize "sfc /scannow" because of "windows resource protection could not perform the requested operation" and i tried in safemode after chkdsk ..

2_ I join the CBS.zip

3_I join the ComponentScanner
 

Attachments

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 

Attachments

Great.

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
    You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Here it is :

components.zip

I did the second method because it tolds m somehting like "it's impossible because the file is open in System".
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

SFCFix.txt :

"""
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-25 09:55:16.841
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\BERNARD\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum

Successfully copied file C:\Users\BERNARD\AppData\Local\niemiro\Archive\winsxs\Manifests\wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18665_none_b26b1bf8a7f487b8.manifest to C:\Windows\winsxs\Manifests\wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.18665_none_b26b1bf8a7f487b8.manifest.
Successfully copied file C:\Users\BERNARD\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238\artui4.h1s to C:\Windows\winsxs\amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238\artui4.h1s.
Successfully copied file C:\Users\BERNARD\AppData\Local\niemiro\Archive\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.cat.
Successfully copied file C:\Users\BERNARD\AppData\Local\niemiro\Archive\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum.

Successfully restored ownership for C:\Windows\winsxs\Manifests
Successfully restored permissions on C:\Windows\winsxs\Manifests
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-help-artui4.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_140409b2c46fe238
Successfully restored ownership for C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_1_for_kb3121461~31bf3856ad364e35~amd64~~6.1.1.2.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 17 datablocks.
Finish time: 2023-07-25 09:55:29.865
Script hash: nYoug40npmdfVJm5O/9UHcLhEeg66p0Rwex8YoJdq6s=
----------------------EOF-----------------------
"""
 

Attachments

Export registry as hive
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 3:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Step 1 : Error to import (see attached file n°1)
Step 2 : Ok (attached file n°2)
Step 3 : Ok (attached file n°3)
 

Attachments

  • Screenshot 2023-07-27 at 08.43.17.jpg
    Screenshot 2023-07-27 at 08.43.17.jpg
    49.2 KB · Views: 3
  • SFCFix.txt
    SFCFix.txt
    1.7 KB · Views: 3
  • CheckSUR.log
    CheckSUR.log
    1.4 KB · Views: 3
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
Follow the instructions below. If anything is unclear, just ask first.

Click Start typ regedit in the searchbox and press enter.
Allow the program to run.
"Registry-editor" will open. On the leftside browse to the key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Embedded-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0n0.0.0

Rightclick on it and select Permissions.
A new window opens, click the button Advanced.
A new window opens, select tab Owner.
Put a checkmark at Replace owner on subcontainers and objects
Select Administrators (...) then click Apply and OK.
In the list "Group or user names" select Administrators (...).
Next, put a checkmark to allow "Full Control" and click OK.
Rightclick the registry-key Microsoft-Windows-Embedded-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0n0.0.0 again and click Delete.

Are you able to delete this key now ?
 
i did a mistake. I deleted the wrong key. I deleted :
Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0.0.0.0

And when i tried to delete the right one i get an error saying the folder is missing ...

Sorry :(
 
i did a mistake. I deleted the wrong key. I deleted :
Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0.0.0.0
I do have a copy of it so we can repair it.

And when i tried to delete the right one i get an error saying the folder is missing ...
Press the F5 key to refresh the Regedit screen. Is the key Microsoft-Windows-Embedded-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~0n0.0.0 still missing ?
 
The key still appear but when i double click on the key, an error is displayed saying the folder is missing ... I'm sorry about my mistake really you are making a very good job
 

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