Random Cursor Freeze - New Toshiba Laptop - Windows 8.1 x64

Hello Pranav,

At this point it is the final option...

but the cursor lag/freeze occurs very often immediately after typing and other specific activities which leads me to believe that it is not a hardware (touchpad) issue, but rather software related. Like now, it just occurred while working on this reply...

However, following your advice I can definitively eliminate the touchpad as a cause altogether. :thumbsup2:

Thank you,

hjlbx
 
hjlbx said:
Hello Pranav,

At this point it is the final option...

but the cursor lag/freeze occurs very often immediately after typing and other specific activities which leads me to believe that it is not a hardware (touchpad) issue, but rather software related. Like now, it just occurred while working on this reply...

However, following your advice I can definitively eliminate the touchpad as a cause altogether. :thumbsup2:

Thank you,

hjlbx
Click to expand...
Yup. But, since your issue is occurring in Safe Mode as well, I don't think that it would be a software bug. I hope your system is up to date in Windows Update as well?

Let us know how it goes ^_^

-Pranav
 
blueelvis said:
hjlbx said:
Hello Pranav,

At this point it is the final option...

but the cursor lag/freeze occurs very often immediately after typing and other specific activities which leads me to believe that it is not a hardware (touchpad) issue, but rather software related. Like now, it just occurred while working on this reply...

However, following your advice I can definitively eliminate the touchpad as a cause altogether. :thumbsup2:

Thank you,

hjlbx
Click to expand...
Yup. But, since your issue is occurring in Safe Mode as well, I don't think that it would be a software bug. I hope your system is up to date in Windows Update as well?

Let us know how it goes ^_^

-Pranav
Click to expand...

Hello Pranav,

Updates to all the various components - drivers, chipset, OS, installed software - was part of my first efforts. Unfortunately, no dice...

So, as you state, at this point my only real option is to send it to Toshiba Service. Fortunately, I still have an active Limited Warranty.

If, in the end, that effort does not fix the issue, then I may just use the laptop as a test platform - to test and evaluate software, incompatibilities, etc. In that case I won't mind system resets, restores, and refreshes.

Many thanks for your advice...

hjlbx

PS - I will post the end results from Toshiba once I get the bugger back. May take a few months....
 
Don't worry, we would be here only ;)

But, I really wonder if it would take Toshiba this much time to send it back? o.O

Good luck!
 
ynnavyolac said:
hi can anyone help me with my cursor coz it wont stop spinning ( busy ) i already tried to change the mouse settinggs and it didnt work i already scan it in command prompt and it says that theres a corrupted files how can i fix it im using windows 8.1 dell inspiron15
thanks a lot. this is the report https://www.dropbox.com/s/jy7ykgs8jf3ps8s/sfc.png?dl=0
Click to expand...

Hi ynnavyolac,

Have you tried to execute the same command under Safe Mode?
 

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