[SOLVED] Samsung Magician stops WMI at Boot

[lumpy95]

Well, so far no problem with running Magician manually on W7. Running Magician manually on W10 immediately throws the WMI crash when Magician launches (I can see it in Reliability Monitor). I guess I will live with it since Magician does run anyway, even with the WMI crash.
It's a shame that Samsung tech support doesn't have a clue about the problem.
Anyway, I'll leave this open for comments for a short time and then close it if there are none. Thanks to all who reply/replied.

 

[Digerati]

Again, I would consider not using Magician - at least not in real time as suggested previously by both me and Satrow. Microsoft has no intention of degrading the performance of your hardware, or to reduce its lifespan. That is not in their best interest or that of their customers.

And SSDs must comply with universal industry standards so they will be compatible with all drive controllers, motherboards, and operating systems. It is my experience such utilities add no benefit while consuming resources that could be used by the OS or other programs.

I have friends and colleagues who have multiple SSDs from multiple makers installed in their computers. Imagine the resource hogging bloat if Samsung, Toshiba/OCZ, Crucial, SanDisk and WD all required proprietary software running full time to keep their SSDs operating optimally.

 

[lumpy95]

Again, I would consider not using Magician - at least not in real time as suggested previously by both me and Satrow

Since Magician doesn't run unless I physically open it (I removed the Startup option), would that be a problem??

 

[Digerati]

Oops! You did say manually! Sorry.

Yes, if not running in real-time, there should be no problems.

 

[lumpy95]

Guess I'll close this although it's not really solved. Evidently Samsung Magician has problems that Samsung is not willing or able to fix. I have seen numerous threads on Google about it and no fixes, even when trying Samsung Tech Support (which just suggested that I run it manually since they don't know or seem to care if there is a problem).

 

[Linblow]

Seems like this issue is caused by services from ASUS AI Suite software.

-

ISSUE: AI Suite (its services) causes a delay after windows session logon.
The following components are affected by this delay:
- running application as admin
- network connection setup (stays frozen)
The delay varies from 15s to 60s.

FIX: Change service startup type to Automatic (Delayed) instead of Automatic.

Open services.msc

Service                                         Startup type
ASUS Com Service (asComSvc)                     Automatic (Delayed)
ASUS HM Com Service (asHmComSvc)                Automatic (Delayed)
ASUS System Control Service (AsSysCtrlService)  Automatic [*]
AsusFanControlService                           Automatic (Delayed)

(*) unchanged

This will also fix the WMI error popup thrown by Samsung Magician at startup.
I would advise to disable Samsung Magician automatic startup which isn't that useful.

-

Context

OS: Windows 7 Professional x64 (with almost all important updates + ESU updates) (UEFI)
Motherboard: ASUS Z97-DELUXE/USB 3.1
HDD: Samsung SSD 850 PRO 512 GB (S250NSAG526651F)
Samsung Magician version: 6.2.1
ASUS Ai Suite version: see screenshot here


Best regards