[SOLVED] Server 2008R2 Unable to Install Monthly Cumulative Security Updates

[Sysnative Windows Update]

Thank you for this. I am having notification issues and have missed several threads. Will check this later today.

 

[Sysnative Windows Update]

Please give me a fresh setupapi.dev.log from C:\Windows\Inf

 

[Swervie]

Thanks for the reply, here is the log file.

 

[bruce1270]

Hi Swervie

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

1. Please download the file SFCFix.zip to your desktop. Ensure that this file is named SFCFix.zip - do not rename it.
2. Save any open documents and close all open windows.
3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
5. SFCFix will now process the script.
6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> Code tags around the log to break up the text.

 

[Swervie]

Here is the results:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-11 09:31:08.941
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\SFCFix\SFCFix.zip [2]




FileScan::
[0: 1] C:\Windows\inf\usb.inf
File is untraceable.
 Found: B766ZMa5cq8SMFEVI8WqtMnNH5jNkGObqUKuqTpkTmU=
 Version number not available.
Trace not available.



[1: 1] C:\Windows\inf\usbport.inf
File is untraceable.
 Found: 5pSKN36R2uTc3AkHG+SS+ziifNb1PnjfC/DPsAGT2zs=
 Version number not available.
Trace not available.



[2: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0\usb.inf
 Expected: b568cnEeNzBGO2ghkOM/YfyrWsrTxKXUPqC92weJKX0=
 Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\usb.inf]


[3: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17514_none_1be864e21a2d2b97\usbport.inf
 Expected: 2RYkOjfa9umvRlB9sy/4sPulCRaoCXp5wpESHjbvX88=
 Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17514_none_1be864e21a2d2b97 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_f935002f367d5bb0\usbport.inf]


[4: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
 Expected: yiILrbSLQN9w3mV3szNtujd/pNvcUueWpYP08llqSkg=
 Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc with return code -2.



[5: 1] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.23933_none_1c5b39ad335c14a3\usbport.inf
 Expected: LbjdXqOwxU3awJfReCmoY0akFJwg9DgonIkMx+macxI=
 Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.23933_none_1c5b39ad335c14a3 with return code -2.



[6: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893\usb.inf
 Expected: RnwCLHfKablmOIv+XhSapgiGNEpzdg70thExHGQt2yI=
 Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893 with return code -2.



[7: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50\usb.inf
 Expected: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
 Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_42d7284868af1f40\usb.inf]


[8: 1] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.22526_none_1c6919a73351367a\usbport.inf
 Expected: 13+A0h3jrULMY3gFl3y8cKq1XDZL/1GpzpDEVEAhg/I=
 Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.22526_none_1c6919a73351367a with return code -2.



[9: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.18328_none_1be17b8a1a31cc37\usbport.inf
 Expected: 1OX0j4XIwCqZUHGEmlcnTHJz3UjFqAYldNxMNJp91Kg=
 Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.18328_none_1be17b8a1a31cc37 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_d5d6e7e900318837\usbport.inf]


[10: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
 Expected: 5pSKN36R2uTc3AkHG+SS+ziifNb1PnjfC/DPsAGT2zs=
 Expected: 6.1.7601.24138 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_7c805a35c8d9295f\usbport.inf]


[11: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf
 Expected: B766ZMa5cq8SMFEVI8WqtMnNH5jNkGObqUKuqTpkTmU=
 Expected: 6.1.7601.24138 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8 with return code -2.

 [C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_f636e83c550b20d0\usb.inf]
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2019-04-11 09:31:19.749
Script hash: W0XHPnk8zxjFpcELu6VFBB8389vyD6+mlmB9ZMM/Hvk=
----------------------EOF-----------------------

 

[bruce1270]

Hi Swervie

Please do the following

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

1. Please download the file SFCFix.zip to your desktop. Ensure that this file is named SFCFix.zip - do not rename it.
2. Save any open documents and close all open windows.
3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
5. SFCFix will now process the script.
6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> Code tags around the log to break up the text.

 

[Swervie]

Here are the results:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-13 21:54:42.994
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\SFCFix\SFCFix (3).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf

Successfully copied file C:\Users\mpadmin\AppData\Local\niemiro\Archive\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf to C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf.
Successfully copied file C:\Users\mpadmin\AppData\Local\niemiro\Archive\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf to C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf.

Successfully restored ownership for C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2019-04-13 21:54:44.788
Script hash: SHWeuHLQEDZHwtebZ/XYBPeGwVSmEYD1URlTGLHc6V8=
----------------------EOF-----------------------

 

[bruce1270]

Hi Swervie

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

1. Please download the file SFCFix.zip to your desktop. Ensure that this file is named SFCFix.zip - do not rename it.
2. Save any open documents and close all open windows.
3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
5. SFCFix will now process the script.
6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> Code tags around the log to break up the text.
8. Then try updates and if any fail attach CBS log and setupapi.dev.log.

 

[Swervie]

Update failed. Here is the results:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-16 07:06:47.530
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\SFCFix\SFCFix (4).zip [1]




FileScan::
[0: 1] C:\Windows\inf\usb.inf
File is untraceable.
Found: B766ZMa5cq8SMFEVI8WqtMnNH5jNkGObqUKuqTpkTmU=
Version number not available.
Trace not available.



[1: 1] C:\Windows\inf\usbport.inf
File is untraceable.
Found: 5pSKN36R2uTc3AkHG+SS+ziifNb1PnjfC/DPsAGT2zs=
Version number not available.
Trace not available.



[2: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0\usb.inf
Expected: b568cnEeNzBGO2ghkOM/YfyrWsrTxKXUPqC92weJKX0=
Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0 with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\usb.inf]


[3: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17514_none_1be864e21a2d2b97\usbport.inf
Expected: 2RYkOjfa9umvRlB9sy/4sPulCRaoCXp5wpESHjbvX88=
Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17514_none_1be864e21a2d2b97 with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_f935002f367d5bb0\usbport.inf]


[4: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
Expected: yiILrbSLQN9w3mV3szNtujd/pNvcUueWpYP08llqSkg=
Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc with return code -2.



[5: 1] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.23933_none_1c5b39ad335c14a3\usbport.inf
Expected: LbjdXqOwxU3awJfReCmoY0akFJwg9DgonIkMx+macxI=
Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.23933_none_1c5b39ad335c14a3 with return code -2.



[6: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893\usb.inf
Expected: RnwCLHfKablmOIv+XhSapgiGNEpzdg70thExHGQt2yI=
Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893 with return code -2.



[7: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50\usb.inf
Expected: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50 with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_42d7284868af1f40\usb.inf]


[8: 1] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.22526_none_1c6919a73351367a\usbport.inf
Expected: 13+A0h3jrULMY3gFl3y8cKq1XDZL/1GpzpDEVEAhg/I=
Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.22526_none_1c6919a73351367a with return code -2.



[9: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.18328_none_1be17b8a1a31cc37\usbport.inf
Expected: 1OX0j4XIwCqZUHGEmlcnTHJz3UjFqAYldNxMNJp91Kg=
Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.18328_none_1be17b8a1a31cc37 with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_d5d6e7e900318837\usbport.inf]


[10: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
File is untraceable.
Found: 5pSKN36R2uTc3AkHG+SS+ziifNb1PnjfC/DPsAGT2zs=
Version number not available.
Trace not available.



[11: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf
File is untraceable.
Found: B766ZMa5cq8SMFEVI8WqtMnNH5jNkGObqUKuqTpkTmU=
Version number not available.
Trace not available.



[12: 2] C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf\usbport.inf
Expected: 5pSKN36R2uTc3AkHG+SS+ziifNb1PnjfC/DPsAGT2zs=
Expected: 6.1.7601.24138 Found: Version number not available.
Failed to trace component amd64_usbport.inf_31bf3856ad364e35_6.1.7601.24138_none_1c6015273357c3bf with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_7c805a35c8d9295f\usbport.inf]


[13: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8\usb.inf
Expected: B766ZMa5cq8SMFEVI8WqtMnNH5jNkGObqUKuqTpkTmU=
Expected: 6.1.7601.24138 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.24138_none_29961caa3e3c75d8 with return code -2.

[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_f636e83c550b20d0\usb.inf]
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2019-04-16 07:06:56.968
Script hash: NAX/OO2XEXUGzOyB9nGUQfMc0KO0wgY9l5lzJ9PTTcY=
----------------------EOF-----------------------

 

[bruce1270]

Hi Swervie

Please do the following

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Then try updates and if any fail attach CBS log and setupapi.dev.log.

 

[Swervie]

The update installed and on reboot the April 2019 Security Monthly Rollup shows that it installed successfully!!! I think the issue may be resolved since these were the updates that always fail.

 

[Sysnative Windows Update]

Thank you for letting us know. I will mark this thread as solved.

We were happy to assist!

 

[Swervie]

Thank you guys so much! I've been pulling my hair out on this server for months!