[SOLVED] Server 2012 R2 Std. Can't install windows update since 2014

[Erick Farias]

Hi @Maxstar
the KB show as installed and the two files is there.


Thanks

 

[Maxstar]

Can you please check the following files as well?

C:\Windows\servicing\Packages\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.cat
C:\Windows\servicing\Packages\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.mum

 

[Erick Farias]

yes, the two files is there as well.

 

[Maxstar]

Great, please run the following fixlist to remove all the InstallMapMissingComponentKey values and to restore values in the SBS key.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards run the System File Checker.

sfc /scannow

 

[Erick Farias]

Hi @Maxstar,

Attached the files.

Thanks!

 

[Maxstar]

Hi,

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Erick Farias]

Hi @Maxstar ,

Attached the logs.

 

[Maxstar]

Please post the latest CBS_persist... log as well.

 

[Erick Farias]

That is the only log on CBS folder.
in general I remove the CBS and DISM folder before run the command so we have only the result for the that new command.

 

[Maxstar]

Please don't remove both folders, this is because essential information can be lost.
Try to update Windows, if it fails attach the CBS log, I don't need the DISM log.

 

[Erick Farias]

Hi @Maxstar ,

that install normal now!
attached the log!

Thank you very much, you are brilliant! Was really thinking I will need to reinstall the server but you did it! :)

 

[Maxstar]

Hi,

That's really great, this was a very difficult problem to fix. Glad to hear Windows Update is working fine now...

Are you able to install the GUI as well?

 

[Erick Farias]

I tested but was getting error yet but since the issue to do a in-place upgrade to Windows server 2016 was because the KBs that didn't install, I tested the in-place upgrade and now the server is on Windows Server 2016 Standard and with normal GUI and explorer working normal.

Thanks again @Maxstar like told in the start of the post, even Microsoft can't fix that and told me I will need to reinstall the server with no other solution so I can tell, you really are the best guy I know on that area, really helpful and if get any rock on the way you find your way out to sort any issue. Very appreciate!

Thanks!

 

[Maxstar]

Hi,

Thank you for your kind words. Glad to hear the remaining issues has been resolved with an in-place upgrade to Server 2016.