[SOLVED] Server 2016 - unable to Add Windows Feature, DISM errors with "CBS Catalog Missing"

[plustech]

Hi, I've attached the current CBS folder :)

 

[Maxstar]

2023-08-02 14:19:10, Error                 CSI    0000000a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #5795# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = a3d874599429ecb6a05e964bc86e8ace, version 10.0.14393.2999, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_7513_for_KB4580346~31bf3856ad364e35~amd64~~10.0.1.6.4580346-15028_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2023-08-02 14:19:10, Info                  CBS    Failed to pin deployment while resolving Update: Package_7513_for_KB4580346~31bf3856ad364e35~amd64~~10.0.1.6.4580346-15028_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

As expected another update is causing this issue, please run the following command and let me know the result.

wusa /uninstall /KB:4580346

 

[plustech]

It tells me Update KB4580346 is not installed on this computer

 

[Maxstar]

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4580346

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[plustech]

Hi,

see attached searchreg.txt

 

[Maxstar]

Here's the next fix:

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again, I suspect it wil fail again, if so please attach the latest CBS logs.

 

[plustech]

Hi, fixlist attached.
I tried the feature installation again, another 0x80073701
CBS logs also attached.

 

[Maxstar]

Open an elevated command prompt, run the following commands and post the result:

wusa /uninstall /KB:5004238
wusa /uninstall /KB:5007192
wusa /uninstall /KB:5009546
wusa /uninstall /KB:5015808

 

[plustech]

Open an elevated command prompt, run the following commands and post the result:

wusa /uninstall /KB:5004238
wusa /uninstall /KB:5007192
wusa /uninstall /KB:5009546
wusa /uninstall /KB:5015808

Hi,

all four "not installed"

 

[Maxstar]

Please perform the following steps again for all those KB packages.

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5004238;KB5007192;KB5009546;KB5015808

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[plustech]

SearchReg.txt attached

 

[Maxstar]

Here's the next fix:

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again, if it fails please attach the latest CBS logs.

 

[plustech]

I Just ran the last fixlist, then tried to installed defender role - NO ERROR! :)
Then I removed the role, no error. I re-installed the defender role, no error!

I then ran dism /online /cleanup-image /scanhealth - found no component store errors.

I ran sfc /scannow - no errors.

I ran Windows Update - no errors.

You fixed my precious terminalserver, it would have been days of work migrating / rebuilding this machine to a new installation.

YEAH, BABY!

Just for your information, and so everybody else can read it in plain text: I took over service/maintenance for this Windows Host, which is a terminal server for 20 people. The previous admin (fell off his bike one day in his 50s and passed away) left this host in this state, probably because he used to run ccleaner and other various crapware cleaning tools all day every day on every. darn. windows. machine.

Hey, internet, and fellow admins: DON'T USE CLEANER TOOLS ON PRODUCTION MACHINES! DON'T DELETE STUFF IN C:\WINDOWS! You will end up with a broken CBS / Update system, or with a machine that'll refuse to boot! Just leave Windows do its thing!


To @Maxstar : The world needs more people like you. You are the top 1% of the top 1% of Windows Experts. Thank you big time! Donation incoming!

 

[Maxstar]

Hi,

Glad to hear the problem has been resolved, and thanks for the kind words and your donation to Sysnative...