Server 2016 - Update issues preventing .NET downloads

A7tech · Jul 18, 2024

First post here.

Machine is running Server 2016. SFC comes back with file corruptions that cannot be fixed, and DISM comes back with:
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

I've tried clearing the component store as well and it also results in an error. Currently, I cannot update Windows Server and I also cannot download anything that might use .NET because part of this error is not allowing me to install any new .net components.

Maxstar · Jul 26, 2024

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

A7tech · Jul 26, 2024

Ran the zip script, ran DISM and it failed. Attached are the logs.

Maxstar · Jul 26, 2024

Rich (BB code):

2024-07-26 10:38:56, Error                 CSI    00000011@2024/7/26:14:38:56.799 (F) onecore\base\wcp\componentstore\com\store_transaction.cpp(1399): Error STATUS_RM_NOT_ACTIVE originated in function ApplyTransactionPOQsToSil expression: (null)
[gle=0x80004005]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

A7tech · Jul 26, 2024

Fixlog attached.

Maxstar · Jul 27, 2024

Hi,

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

A7tech · Jul 29, 2024

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

CBS log is attached.

Maxstar · Jul 29, 2024

Rich (BB code):

2024-07-29 10:03:23, Error                 CSI    0000000c (F) STATUS_RM_NOT_ACTIVE #5703228# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_ALL_ACCESS|KEY_WOW64_64KEY|ACCESS_SYSTEM_SECURITY), oa = @0xe902feb00->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[97]'\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\10.0.14393.6451 (rs1_release.231103-1737)'; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 2419059824)[gle=0xd0190005]
2024-07-29 10:03:23, Error                 CSI    0000000d@2024/7/29:14:03:23.084 (F) onecore\base\wcp\sil\merged\ntu\ntsystem.cpp(5238): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]

Step 1. Download

ComponentsScanner and save it to your desktop and run it again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

Step 2. Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

A7tech · Jul 29, 2024

Component scanner came back clean. The Component config file is below.

COMPONENTS.zip

Maxstar · Jul 29, 2024

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

Code:

dir /s /a "%windir%/System32\config\TxR" > "%userprofile%\Desktop\Dirlist.txt"

A7tech · Jul 29, 2024

Attached

Maxstar · Jul 29, 2024

1. Is this server connected to an WSUS server?
2. Please open and elevated prompt and run the following commands:

Code:

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

A7tech · Jul 29, 2024

1. Not to my knowledge. It's just a standalone server.
2. Result is below:
C:\Windows\System32\Config\TxR\{c899a4ed-895f-11ee-9215-806e6f6e6963}.TxR.0.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ed-895f-11ee-9215-806e6f6e6963}.TxR.1.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ed-895f-11ee-9215-806e6f6e6963}.TxR.2.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ed-895f-11ee-9215-806e6f6e6963}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ee-895f-11ee-9215-806e6f6e6963}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ee-895f-11ee-9215-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{c899a4ee-895f-11ee-9215-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

Maxstar · Jul 29, 2024

Are you able to restart the server in safe mode to run the same commands again....

A7tech · Jul 29, 2024

I'm not sure if I can. I'm remote from the machine and nobody on-site has the ability to run the command. I can see what I can do though.

Maxstar · Jul 29, 2024

Ok, but are you able to clone this server to load in another virtual enviroment?

A7tech · Jul 29, 2024

I'll see what I can do there as well. The resources for this client are small, so give me a little time and I'll see how I can manage this.

Maxstar · Jul 29, 2024

Please take your time and le me know the result....

A7tech · Jul 29, 2024

I was able to delete those files.

Maxstar · Jul 29, 2024

Great, please run the following DISM command and post the result to see if still shows error 6801:. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Server 2016 - Update issues preventing .NET downloads

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