Server 2016 - Windows Update failed to be changed to the Installed State. Status: 0x80070057

csiwei

New member
Joined
Feb 26, 2025
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2
Hi,

I have been facing issues installing my Windows Update on Windows Server 2016. The latest was that the server attempted to install KB5052006 but fail to change to the installed state, and gave a error code of 0x80070057.

I have tried to delete/rename SoftwareDistribution folder, catroot2, reset Windows Update components, downloaded the KB and manually install it, but it still does not work.

Attached are the CBS and ComponentsScanner logs

Appreciate any help for this!
 

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Hi @csiwei,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 

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