Server 2019, Wont Install Features

KickassAMD · Mar 14, 2025

Cannot install any features at all, all fail with error 0x800f081f. I've tried dism repair, reports it completed, sfc reports it found errors and could not fix them. I've pointed the source to an ISO sxs directory, I've tried pointing it to a separate working machine's windows directory.

Thanks for any help that can be provided.

Windows Update Bot · Mar 14, 2025

Hi @KickassAMD,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.

- Sysnative Windows Update Team

Maxstar · Mar 24, 2025

Hi and welcome to Sysnative,

Due to the precise nature of your corruption, you will receive help from a user named @MoZi. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

MoZi · Mar 24, 2025

Hi and welcome to Sysnative.

Please upload your COMPONENTS hive.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.

KickassAMD · Wednesday at 3:43 PM

Attached as requested.

Thank you!

MoZi · Thursday at 9:51 AM

Please run the following command in CMD.

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256

Press Win + R on your keyboard to open the Run dialog box.
Type cmd and press Enter or click OK.
Paste the following command into cmd.
Provide the output in your next post.

KickassAMD · Thursday at 3:37 PM

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256
CertUtil: -hashfile command FAILED: 0x80070005 (WIN32: 5 ERROR_ACCESS_DENIED)
CertUtil: Access is denied.

This happens as well in an elevated prompt.

MoZi · Friday at 5:04 AM

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

KickassAMD · Friday at 12:18 PM

Completed as requested.

MoZi · Saturday at 3:05 PM

Please run the System File Checker again and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

KickassAMD · Saturday at 4:22 PM

Code:

Windows Resource Protection found corrupt files but was unable to fix some of them.

MoZi · Sunday at 7:11 AM

Still an issue with the same file - please run the following command in CMD again.

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256

[LIST]
[*]Press Win + R on your keyboard to open the Run dialog box.
[*]Type cmd and press Enter or click OK.
[*]Paste the following command into cmd.
[*]Provide the output in your next post.
[/LIST]

KickassAMD · Sunday at 6:04 PM

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256
CertUtil: -hashfile command FAILED: 0x80070005 (WIN32: 5 ERROR_ACCESS_DENIED)
CertUtil: Access is denied.

Same output as previous.

MoZi · 2025-03-31T03:59:07-0400

Please run the following commands in an elevated prompt and provide the output in your next post:

Code:

icacls C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\

icacls C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\*

KickassAMD · 2025-03-31T12:20:07-0400

Results of the first command...

Code:

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\ NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                                                                                                            BUILTIN\Administrators:(RX)
                                                                                                            BUILTIN\Administrators:(OI)(CI)(IO)(GR,GE)
                                                                                                            NT AUTHORITY\SYSTEM:(RX)
                                                                                                            NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(GR,GE)
                                                                                                            BUILTIN\Users:(RX)
                                                                                                            BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                                                                                                            APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                            APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)
                                                                                                            APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)
                                                                                                            APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)

Successfully processed 1 files; Failed processing 0 files

Results of the second command...

Code:

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\cscript.exe NT SERVICE\TrustedInstaller:(F)
                                                                                                                       BUILTIN\Administrators:(RX)
                                                                                                                       NT AUTHORITY\SYSTEM:(RX)
                                                                                                                       BUILTIN\Users:(RX)
                                                                                                                       APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                       APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\dispex.dll NT SERVICE\TrustedInstaller:(F)
                                                                                                                      BUILTIN\Administrators:(RX)
                                                                                                                      NT AUTHORITY\SYSTEM:(RX)
                                                                                                                      BUILTIN\Users:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\f NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                                                                                                             BUILTIN\Administrators:(RX)
                                                                                                             BUILTIN\Administrators:(OI)(CI)(IO)(GR,GE)
                                                                                                             NT AUTHORITY\SYSTEM:(RX)
                                                                                                             NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(GR,GE)
                                                                                                             BUILTIN\Users:(RX)
                                                                                                             BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\r NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                                                                                                             BUILTIN\Administrators:(RX)
                                                                                                             BUILTIN\Administrators:(OI)(CI)(IO)(GR,GE)
                                                                                                             NT AUTHORITY\SYSTEM:(RX)
                                                                                                             NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(GR,GE)
                                                                                                             BUILTIN\Users:(RX)
                                                                                                             BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)
                                                                                                             APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(OI)(CI)(IO)(GR,GE)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\scrobj.dll NT SERVICE\TrustedInstaller:(F)
                                                                                                                      BUILTIN\Administrators:(RX)
                                                                                                                      NT AUTHORITY\SYSTEM:(RX)
                                                                                                                      BUILTIN\Users:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\scrrun.dll NT SERVICE\TrustedInstaller:(F)
                                                                                                                      BUILTIN\Administrators:(RX)
                                                                                                                      NT AUTHORITY\SYSTEM:(RX)
                                                                                                                      BUILTIN\Users:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wscript.exe NT SERVICE\TrustedInstaller:(F)
                                                                                                                       BUILTIN\Administrators:(RX)
                                                                                                                       NT AUTHORITY\SYSTEM:(RX)
                                                                                                                       BUILTIN\Users:(RX)
                                                                                                                       APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                       APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshcon.dll NT SERVICE\TrustedInstaller:(F)
                                                                                                                      BUILTIN\Administrators:(RX)
                                                                                                                      NT AUTHORITY\SYSTEM:(RX)
                                                                                                                      BUILTIN\Users:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                      APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)

C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx Everyone:(N)
                                                                                                                     NT SERVICE\TrustedInstaller:(F)
                                                                                                                     BUILTIN\Administrators:(RX)
                                                                                                                     NT AUTHORITY\SYSTEM:(RX)
                                                                                                                     BUILTIN\Users:(RX)
                                                                                                                     APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(RX)
                                                                                                                     APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(RX)
                                                                                                                     NT SERVICE\TrustedInstaller:(I)(F)
                                                                                                                     BUILTIN\Administrators:(I)(RX)
                                                                                                                     NT AUTHORITY\SYSTEM:(I)(RX)
                                                                                                                     BUILTIN\Users:(I)(RX)
                                                                                                                     APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES:(I)(RX)
                                                                                                                     APPLICATION PACKAGE AUTHORITY\ALL RESTRICTED APPLICATION PACKAGES:(I)(RX)

Successfully processed 9 files; Failed processing 0 files

MoZi · 2025-04-01T09:57:54-0400

Step 1

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 3

Please run the following command in CMD

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256

Press Win + R on your keyboard to open the Run dialog box.
Type cmd and press Enter or click OK.
Paste the following command into cmd.
Please also provide this output in your next post.

KickassAMD · 2025-04-01T10:11:44-0400

This appears to have fixed it. The certutil command now completes without issues.

Code:

certutil -hashfile C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx SHA256
SHA256 hash of C:\Windows\WinSxS\wow64_microsoft-windows-scripting_31bf3856ad364e35_10.0.17763.6766_none_a02443cf06a62674\wshom.ocx:
5a92185caf17e37efd876fa8109dc380814b770154844d838754961c45612b50
CertUtil: -hashfile command completed successfully.

MoZi · 2025-04-01T10:34:29-0400

Please run SFC /scannow again so we can make sure it completes successfully.
If it completes successfully, please retry to install the Features that were failing - and attach the latest CBS logs when the Server Manager shows error 0x800f081f again.

KickassAMD · 2025-04-01T10:57:21-0400

SFC scan completes without issues now, however, the feature fails to install with an error saying the source is missing, regardless if I point it to an ISO sxs directory or not. Though, I have never needed the Windows ISO for installing an IIS feature outside of .net framework 3.5.

Attached is the cbs.log.

Maxstar · 2025-04-01T11:04:35-0400

Please provide the previous CBS logs as well.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Server 2019, Wont Install Features

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