Server 2019, Wont Install Features

Step 1

Please run the following commands in cmd and provide the output in the next post:


Code: 
certutil -hashfile "C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.cat" SHA256


Code: 
certutil -hashfile "C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.mum" SHA256


Step 2

Export CBS hive

  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.
 
Code: 
certutil -hashfile "C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.cat" SHA256
SHA256 hash of C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.cat:
c4597875012068fe3f23ad85ccd0f391066fe71022ca7533218ca1a7dff9db79
CertUtil: -hashfile command completed successfully.

Code: 
certutil -hashfile "C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.mum" SHA256
SHA256 hash of C:\Windows\Servicing\Packages\Package-6955CB63469CEF13AF9D61E3BE141EAB478557D82AE3F59A789070E749F5937D~31bf3856ad364e35~amd64~~10.0.17763.6292.mum:
c27e63a709881513bc48427e5ad8b2ed5de02d9572ddb833933d54693864c380
CertUtil: -hashfile command completed successfully.
 

Attachments

Follow these instructions to remove the update KB5043050.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.

Code: 
wusa /uninstall /KB:5043050

  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB5043050 is not installed on this computer, then perform step 2.


Step 2

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.

Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS


Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.

Code: 
KB5043050

  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST64.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the feature again. If it fails attach a new copy of the CBS logs.
 

Attachments

Follow these instructions to remove the update KB5028168.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.

Code: 
wusa /uninstall /KB:5028168

  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB5028168 is not installed on this computer, then perform step 2.


Step 2

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.

Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS


Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.

Code: 
KB5028168

  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Here's the next fix:

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST64.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the feature again. If it fails attach a new copy of the CBS logs.
 

Attachments

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