[SOLVED] [Server2012R2Upd3 x64] 8024000b and 80240037

Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

OK, I may have worked out what we need to do. Please do the following.

Remove Update Manually
 1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
wusa /uninstall /KB:3156418

3. Let me know if it says it was successful or if there are any errors.
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Hi BrianDrab,

It states "The update KB3156418 is not installed on this computer."

Thanks and kind regards...
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Thanks. Please do the following.

FRST Registry Search
 1. Click your Start button and type cmd.
2. Right-click on Command-Prompt that comes up and choose Run as administrator.
3. In the command-prompt window please copy and paste the following and then hit enter.
reg load HKLM\COMPONENTS c:\windows\system32\config\COMPONENTS

4. If you see "The operation completed successfully." then you did it correctly and can move on.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB3156418 into the Search box and click the Search Registry button.
Search.JPG


8. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
saved on your desktop named Search.txt.
9. You may close any remaining open windows now.
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Thanks. Please do the following again.

DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Thanks. I needed an updated/current components hive. Please do the following.

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

OK, looks like the culprit is kb3153704. Can you please attempt to uninstall this update and let me know if you get any errors?
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Hi BrianDrab,

uninstalled successfully. via GUI by going to Control Panel > Windows Update > Installed Updates > Uninstall.
Next step please?
 
Re: [WinServer2012R2Upd3 x64] 8024000b and 80240037

Thanks. Please do the following again.

DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
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