[Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Rebooted ok, AV removed.

Tried the standalone update again. Failed. CBS log: WeTransfer

Thanks,

Simon
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Perfect. Please do the following.

Retrieve Components/Software Hives
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
  • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

All done, PM sent.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Done. Text file says:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-02 16:29:12.279
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator.TSS\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\wow64_microsoft-windows-gdi32_31bf3856ad364e35_none_bd4868ecdf004f88\v!6.3.9600.18156.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\wow64_microsoft-windows-gdi32_31bf3856ad364e35_none_bd4868ecdf004f88\v!6.3.9600.18156.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\wow64_microsoft-windows-gdi32_31bf3856ad364e35_none_bd4868ecdf004f88\v!6.3.9600.18156.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\wow64_microsoft-windows-gdi32_31bf3856ad364e35_none_bd4868ecdf004f88\v!6.3.9600.18156.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2017-11-02 16:29:12.975
Script hash: sEyy4xUEAQAZX1F3rfTyIRasVyGe5q/B/Rlm+4QMpJg=
----------------------EOF-----------------------
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Took a while but done:


SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-02 16:40:15.132
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator.TSS\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\Manifests


Successfully copied file C:\Users\Administrator.TSS\AppData\Local\niemiro\Archive\Manifests\amd64_8dfeb744a1c3c8916667161d820739b6_31bf3856ad364e35_6.3.9600.18156_none_6ab31258fd37bd9d.manifest to C:\Windows\Winsxs\Manifests\amd64_8dfeb744a1c3c8916667161d820739b6_31bf3856ad364e35_6.3.9600.18156_none_6ab31258fd37bd9d.manifest.


Successfully restored ownership for C:\Windows\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Winsxs\Manifests
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2017-11-02 16:48:48.418
Script hash: 1PcU9ySHAakvCH9HUQAbwCj4doqaOE1qhCAEMPiGvJQ=
----------------------EOF-----------------------
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

It should be immediate. If not you may need to just stop the process and try again. If that doesn't work then you will need to reboot and try again.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

It did complete, but for some reason took some time to run...
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Please attempt the following update again.
KB4041693

If it fails, please zip up and attach your CBS.log.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-02 17:26:13.080
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator.TSS\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\Manifests


Successfully copied file C:\Users\Administrator.TSS\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.3.9600.18156_none_54b3f355518f6ba9.manifest to C:\Windows\Winsxs\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.3.9600.18156_none_54b3f355518f6ba9.manifest.


Successfully restored ownership for C:\Windows\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Winsxs\Manifests
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2017-11-02 17:33:18.095
Script hash: URVG3ahW6OfJeGnlXrTVfOJAvggv0xqpH32jlMs7S3I=
----------------------EOF-----------------------
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Please attempt the following update again.
KB4041693

If it fails, please zip up and attach your CBS.log.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Failed. CBS log attached.
 

Attachments

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

There's an issue with an older IE 11 update on your machine that we need to work around.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Done - output below. Do I try the install again?




SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-02 18:41:26.849
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator.TSS\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\x86_microsoft-windows-activexproxy_31bf3856ad364e35_none_b99c47b08b0a05c4\v!6.3.9600.18161.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\x86_microsoft-windows-activexproxy_31bf3856ad364e35_none_b99c47b08b0a05c4\v!6.3.9600.18161.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\x86_microsoft-windows-activexproxy_31bf3856ad364e35_none_b99c47b08b0a05c4\v!6.3.9600.18161.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-activexproxy_31bf3856ad364e35_6.3.9600.18161_none_a6c0659505d6a0e1.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2df462cec2cf41c780e11f4b5249e745afee7ef6b17dec2025bb717c0b5200bb.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9f0848610bf..9bb64b2b7a3_31bf3856ad364e35_6.3.9600.18161_d4208c232aa1c016.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.3.9600.18384 (winblue_ltsb.160621-0600)\ComponentFamilies\x86_microsoft-windows-activexproxy_31bf3856ad364e35_none_b99c47b08b0a05c4\v!6.3.9600.18161.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-activexproxy_31bf3856ad364e35_6.3.9600.18161_none_a6c0659505d6a0e1.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2df462cec2cf41c780e11f4b5249e745afee7ef6b17dec2025bb717c0b5200bb.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9f0848610bf..9bb64b2b7a3_31bf3856ad364e35_6.3.9600.18161_d4208c232aa1c016.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 13 datablocks.
Finish time: 2017-11-02 18:41:28.713
Script hash: MvgO9XMWgGD8cylbdqvxraD3nTggTlVVbeICyhX/HCk=
----------------------EOF-----------------------
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

I wanted to verify the fix first which I just did but yes go for it. I have a feeling we'll see many more that need adjusted before the update goes through.
 
Re: Server 2012 R2 - Windows Update error 80073712 (Store Corruption)

Thanks very much for your help, it's really appreciated.

Next log attached.
 

Attachments

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