[Server2019 Essentials x64] "We are having difficulties downloading updates"

Code: 
C:\Users\Administrador>sc query DoSvc

SERVICE_NAME: DoSvc
        TYPE               : 30  WIN32
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 1066  (0x42a)
        SERVICE_EXIT_CODE  : 2147942405  (0x80070005)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Users\Administrador>sc qc DoSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: DoSvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k NetworkService -p
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Otimização da Entrega
        DEPENDENCIES       : rpcss
        SERVICE_START_NAME : NT Authority\NetworkService
 
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command line and press Enter.
Code: 
reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DoSvc" /s > "%userprofile%\desktop\RegExp.txt"
  • When finished, a logfile called RegExp.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Please run the following commands again and post the result.
Code: 
sc start DoSvC
Wait a few seconds and then run the following commands.
Code: 
sc query DoSvc
sc qc DoSvc
 
Code: 
C:\Users\Administrador>sc start DoSvC

SERVICE_NAME: DoSvC
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 10436
        FLAGS              :

C:\Users\Administrador>sc query DoSvc

SERVICE_NAME: DoSvc
        TYPE               : 30  WIN32
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 1066  (0x42a)
        SERVICE_EXIT_CODE  : 2147942405  (0x80070005)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Users\Administrador>sc qc DoSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: DoSvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k NetworkService -p
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Otimização da Entrega
        DEPENDENCIES       : rpcss
        SERVICE_START_NAME : NT Authority\NetworkService

C:\Users\Administrador>
 
Could you please perform the steps in post#26 again with Process Monitor running.

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try to start the DoSvc service just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
 
Okay, are there other policies set why the Delivery Optimization service (DoSvc) can't be started, because of the access denied error 0x80070005.
 
Open settings > Update & security > Advaced Options > Delivery Optimization.
Take a screenshot of this window and attach it to your next reply
 
Ah, Otimização da Entrega - Delivery Optimization is greyed out. So it must be disabled somewhere, are you able to whitelist Process Monitor?

Edit:
Could you please translate the red part for me?
 
Maxstar said:
Ah, Otimização da Entrega - Delivery Optimization is greyed out. So it must be disabled somewhere, are you able to whitelist Process Monitor?

Edit:
Could you please translate the red part for me?
Click to expand...
"Updates where resumed, we are checking if there are updates for your machine to have most recent security and quality updates, before puting updates in pause again"
 
Could you please provide an export of the following key in the meantime?

Code: 
reg export "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows" "%userprofile%\desktop\Policies.txt"
 
There is no policy set in this key that disables DO, so we really need a ProcMon trace to find the problem I Think.
 
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